Lomamajat kohteessa Panguipulli

”One of my family members was sick so we decided to stay an additional night. The day before I went to the hotel's reception and asked to book the additional night. They said they couldn't do it directly and suggested using a website. I tried booking the additional night through the hotel website but it was not working, so I ended up booking it through Hotels.com. The next day when I visited the reception to make sure the reservation was extended, the lady mentioned I needed to do the check out...

”It is beautiful and surreal! ”

”The most calm, tranquil view, but great amenities for relaxing staff the manager and support staff were caring and great. Will come back! ”

”Do not go here. Terrible service, bad food, tiny run down roomes that come apart (shower fixtures falling down etc.). We had to give back the food as its was so bad. Customer service did not help at all - no discount provided. This place may have been good 10+ years ago. No upgrades to any of the dirty old furniture since then. Today it is a dump. ”

”The service level at this hotel is terrible. Don’t be deceived with the beautiful surrounding forests and the well marketed architecture. There is almost no service. The staff is like floating clueless ghosts and everywhere in the hotel is freezing. The food is also terrible. Nawelpi is certainly not a 5 star hotel. I’d like to meet the person who gave 5 stars to this hotel. At best it’s 3 stars. The indifferent attitude of the staff is unforgivable. In the room, almost nothing works. ”

”Personal amable y preocupado. El refugio familiar esta en un lugar hermoso. Vista maravillosa a la desembocadura del lago. El depto es comodo y limpio. No obstante, le hace falta mantencion. Litera se cayo sobre uno de los niños. Las ventanas abrian con dificultad. Desgaste general. La cocina le falta equipamiento ( hervidor, microondas). Le faltan servicios, al menos desayuno y bar.”

”Buen lugar, bonito entorno Encontré genial que dieran pases a los huéspedes para los distintos parques. Eso me encantó Me gustó ese detalle en la noche, nos dejaron chocolates que decían buenas noches, a mi hijo le encantó Genial el lugar”

”El hotel es realmente malo. Todo lo que dicen en expedia es mentira. La atencion es de las peores que he visto. Ellos te dicen exacto a que hora tienes que tomar desayuno. Parece mas una carcel que un hotel. Solo tienen agua caliente desdevlas 8 a las 10 am, si te quietes duchar en otro horario es con agua fria. Para llegar al estacionamiento el camino esta pesimo, si no cas en una 4x4 es imposible llwgar y tienes que subir a pie. No puerdan su dinero ni vacaciones. Es terrible el hotel. Yo al...

”Muy tranquilo. Para desconectar ”

”Muy hermoso lugar, tranquilo, naturaleza para mi es muy importante ”

”la cabaña en buen estado pero es poco agradable acostarse en colchones que se le notan los resortes y sucios ademas de la ropa de cama con olores y muy sucios no volveria a ir a pesar del precio ”

”Excellent. I would like to recommend to friend.”

”Sweet little cabin lakeside near Puerto Fuy. Very peaceful and beautiful location and surroundings. The cabin was fine, lovely build, but inside quite worn out and we felt a little disappointed given the nightly rate. There were some touches / standards we were surprised by given the cost - eg no shampoo, conditioner or soap, very worn out / rusty / broken furniture. And a couple of short cuts, I.e there was no sofa, just a bench, which made the stay less than comfortable. I think it’s just a...