Independent – Parc naturel régional des Volcans d'Auvergnen luonnonpuisto, Auvergne-Rhône-Alpes

”The check in staff were amazing, but when we went to the restaurant it all went down hill 100mph, the staff ignored us especially the self proclaimed sommelier, he needs a rocket, even with eye contact he completely chose to not see.....the food wasnt any better, gluggy potatoes full of cheese, dry beoff..no water as asked for when we finally were asked until we asked again later, poured our own wine, and many tables were in the same predicament.. mattress was terrible, but the toom otherwise...

”Very nice room with a lovely view of snow covered hills. We to the evening meal on both nights and the food was perfect. The staff where great ”