”We had the best time at Hotel Lago Grey - the staff were extremely helpful and it is set up to help you get the most out of your trip with the least amount of effort required. I only gave it 4 stars because whilst the view from the room is out of this world - some basic amenities like a kettle and provision of water were missing, and there was only one restaurant and menu of food options to choose from. However, the staff were super responsive and went out of the way to really help you. They...
”Amazing views! Only that is enough. They complement it with great facilities, comfortable room. Awesome food with exceptional dinner dishes and great breakfast buffet. The swimming pool is great completed by saunas and spa paid service”
”It was a great experience to stay at this great facility where everything was thought with customer in mind! Rooms, views, restaurants and the museum at the facility together with fantastic tour to Torres Del Paine made the stay unforgettable.”
”Cama extremadamente pequeña y eso no se reportaba con claridad en la página de Expedia. Restaurante algo básico (carta precaria y comida desabrida) para el precio del hotel. ”
”This was a beautiful property with a gorgeous lake and mountain view. Nice restaurant with a good buffet breakfast and tasty food on the menu for lunch or dinner. The sore point of our stay was at the very start we had a terrible encounter with one of the front desk staff- Yelkna. We were 8 persons (2kids) in 3 rooms and her tone was very abrasive and unnecessarily rude. Some of us only had e-copies of our PDI forms which we were able to email to the hotel but she still treated us harshly....
”Breakfast was ok, plenty of bread and various sweet spreads, scrambled egg was brought out in a china bowl and left on the side so got cold quickly. There was a yoghurt and fruit option but I would say the breakfast was very basic and not the greatest quality.”
”This is a small village with a population of only about 500 people, but during the peak season, it attracts a large number of tourists visiting Capillas de Mármol.
Although the village has rather limited infrastructure, this hotel was exceptionally clean, well-maintained, and very comfortable.
One of the best features was the shared kitchen, where guests could prepare simple meals. There was also a good restaurant nearby, which made our stay even more convenient.
Overall, the hotel exceeded...