3 ulkouima-allasta avoinna 8.00–19.00, aurinkovarjoja, aurinkotuoleja

Arvostelut: Avista Hideaway Phuket Patong - MGallery

5 out of 5
Avista Hideaway Phuket Patong - MGallery
39/9 Muen Ngern Road, Tri-trang Beach, Patong, Phuket

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 633 kautta 1000 arvostelua" "
Arvosana 8 - Hyvä. 249 kautta 1000 arvostelua" "
Arvosana 6 - OK. 65 kautta 1000 arvostelua" "
Arvosana 4 - Huono. 28 kautta 1000 arvostelua" "
Arvosana 2 - Hirveä. 25 kautta 1000 arvostelua" "

9,0/10

Siisteys

9,0/10

Henkilökunta ja palvelu

9,0/10

Palvelut/mukavuudet

8,8/10

Majoituspaikan kunto ja tilat

9,2/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Pentti Kalle

Yöpyi 7 yötä tammikuussa 2024
Manish Pratap, General Manager vastasi 25.3.2024
Dear Pentti Kalle,Thank you for taking the time to leave your feedback and for awarding us positive score. We are thrilled to hear that your experience met your expectations as we consistently work hard to ensure that each guest's visit is marked by excellence and leaves a lasting positive impression.Thank you for choosing to stay with us and we hope to have the privilege of welcoming you back for another wonderful stay in the future.Warm regards,Manish PratapGeneral Manager

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Rauhallisella paikalla oleva siisti hotelli. Kuljetukset Patongin keskustaan toimivat hyvin.
Yöpyi 7 yötä helmikuussa 2018
Ju vastasi 7.3.2018
Dear Sir, Greetings from Avista Hideaway Phuket Patong-MGallery by Sofitel! On behalf our entire team, thank you for your recent stay with us and for sharing your positive experience. I was absolutely delighted to have learned that your time with us left such a positive impression. Thank you once again for sharing your comments and I look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow. Kind Regards, Avista Management

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
+ Siisti ja Hieno paikka, hyvä palvelu - taksilla pitää mennä joka paikkaan, hotellin ravintolat ja palvelut ylihintaisia
Yöpyi 10 yötä helmikuussa 2018
Ju vastasi 6.3.2018
Dear Sir, Greetings from Avista Hideaway Phuket Patong-MGallery by Sofitel! On behalf our entire team, thank you for your recent stay with us and for sharing your experience. Your feedback is extremely important to us and we have discussed with our team. We will definitely work towards improving these aspects and put in corrective measures to overcome them. Thank you once again for sharing your comments and I look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow. Kind Regards, Avista Management

10/10 Loistava

Viliam B.

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Relaxing stay
The hotel is located on the hill 2 km from Patong beach. The premises are excellent and so are the services. We stayed in Vista Club room, it was very spacious and nicely decorated, the free drinks on the roof top was a nice extra to this room. At high occupancy, there was a little fight for the sun beds on the sunny side by the pools. But otherwise, all was really 5 star.

10/10 Loistava

Daisy Dee

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Perfect hideaway!
We stayed two weeks in Phuket, one week closer to bustling Patong Beach and one week in Avista. We enjoyed our stay in Avista a lot. The views are amazing, there are three pools available. Breakfast is great and the restaurant also looks nice, also the coffees are good, you can select cappuccino, latte or whatever makes your morning a good kick. The staff is extremely friendly!

10/10 Loistava

Gustavo

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This resort was absolutely AMAZING. We missed our connecting flight due to other flight delays and when I called to notify them that we would be arriving around 2am, they went above and beyond to still greet us with a warm welcome (and man, did we need it!). Our room was a king room with private access to our pool and jacuzzi tub. That was a very nice treat. The staff was GREAT. Shout out to Yazz who helped us to our room at 2am! Every question we had, whether about the resort or surrounding area, was answered perfectly and quickly by staff. The breakfast was standard; nothing really fancy. The views from the main infinity pool were breathtaking. Rancho the bartender was super friendly and made us some great cocktails. All in all, we really enjoyed our stay. If I had to give any recommendation to this resort it would be two things: 1. Up the lighting within the room. While there were switches for absolutely everything, there was no light whatsoever in the shower and the overall lighting in the room was extremely dim. Can be personal preference, but throwing that out there. 2. While we did select the room with a private walkout to our pool, I wish it had just a bit more access to the mountain views that our room was facing. The privacy hedges were extremely tall and blocked the view almost entirely, which also didn't help the lighting situation in the room. Glad we booked our stay with Avista and would definitely come back here.
Yöpyi 3 yötä toukokuussa 2024
Manish Pratap, General Manager vastasi 27.5.2024
Dear Gustavo,Thank you for your amazing review. We're thrilled to hear that you had a fantastic experience at our resort, despite the delayed arrival. It's wonderful to know that our team went above and beyond to ensure you felt welcomed, especially Yazz who assisted you at 2am. We're delighted that you enjoyed the amenities of your king room with private pool access and jacuzzi tub, as well as the breathtaking views from the main infinity pool.We appreciate your feedback regarding the lighting in the room and the privacy hedges. Your comments are valuable to us as we continuously strive to improve our guests' experiences, and we will take them into consideration for future enhancements.It's great to hear that you enjoyed the service from our staff, the cocktails from Rancho, and the overall ambiance of the resort. We look forward to welcoming you back for another wonderful experience in the future.Warm regards,Manish PratapGeneral Manager

10/10 Loistava

Jan

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Sehr schönes Hotel, schöner Pool und gutes Essen. Das Hotel liegt sehr ruhig aber dementsprechend ist rund um das Hotel auch nichts los und kaum eine Möglichkeit abseits vom Hotel fußläufig etwas zu essen oder zu trinken. Keine Bars und eigentlich nur ein kleines Thairestaurant in der unmittelbaren Umgebung. Für ein paar Nächte würde ich es aber durchaus wieder buchen, jedoch nicht als einziges Hotel der Reise.
Yöpyi 4 yötä toukokuussa 2024
Manish Pratap, General Manager vastasi 27.5.2024
Dear Jan,Thank you for your review and feedback. We're glad to hear that you enjoyed our resort, including the nice pool and good food. We appreciate your comments about the quiet surroundings and the limited dining options within walking distance. Your feedback is valuable to us as we continually strive to improve our guests' experiences.We hope to have the opportunity to welcome you back for another enjoyable stay, perhaps as part of a broader trip where you can experience more of what the area has to offer. Warm regards,Manish PratapGeneral Manager

10/10 Loistava

Flora

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The service and staff were amazing. Food was great! Will definitely be revisiting the hotel.
Yöpyi 3 yötä toukokuussa 2024
Manish Pratap, General Manager vastasi 27.5.2024
Dear Ms. Flora,Thank you for your fantastic review. We're thrilled to hear that you had an amazing experience with our service and staff, and that you enjoyed the great food. We're delighted to know that you'll be revisiting the resort, and we can't wait to welcome you back for another wonderful stay.Warm regards,Manish PratapGeneral Manager

10/10 Loistava

Taha

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Jad is a wonderful manger
Yöpyi 4 yötä toukokuussa 2024
Manish Pratap, General Manager vastasi 15.5.2024
Dear Mr. Taha,Thank you for your kind words. We are delighted to hear that you had a positive experience with Jag. He is indeed a wonderful manager and a valued member of our team.We look forward to welcoming you back for another great stay.Warm regards,Manish PratapGeneral Manager

10/10 Loistava

Sheila

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Family friendly resort with great food options
Yöpyi 4 yötä toukokuussa 2024
Manish Pratap, General Manager vastasi 15.5.2024
Dear Ms. Sheila,Thank you for your positive review. We are delighted to hear that you found our resort family-friendly and enjoyed our great food options.We look forward to welcoming you and your family back for another wonderful stay.Warm regards,Manish PratapGeneral Manager

10/10 Loistava

Nadav, brooklyn

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yes
Yöpyi 6 yötä helmikuussa 2024
Manish Pratap, General Manager vastasi 15.5.2024
Dear Nadav,Thank you for taking the time to share your feedback. We are thrilled to learn that your experience with us met all your expectations and that you awarded us a full score.Ensuring our guests have a seamless and enjoyable stay is our top priority, and we are delighted to hear that we succeeded in providing you with a positive experience. Your satisfaction is our motivation, and we look forward to the opportunity of hosting you again in the future.Warm regards,Manish PratapGeneral Manager

10/10 Loistava

Josephus, Helmond

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Alles aan dit hotel is goed. Het beste wat we als ervaren reizigers tot nu toe hebben mogen bezoeken. Personeel is zeer vriendelijk, het denkt mee met een late check-out, het ontbijt heeft voor iedereen mogelijkheden, het diner a la carte is zeer goed en niet duur. Met 3 zwembaden zijn er altijd bedjes beschikbaar.
Yöpyi 3 yötä toukokuussa 2024
Manish Pratap, General Manager vastasi 15.5.2024
Dear Josephus,Thank you for your wonderful review. We are delighted to hear that you had such a positive experience at our resort.Our team strives to provide exceptional service, and we’re glad you appreciated their friendliness and flexibility with late check-out. It’s great to know that our breakfast and dinner options met your expectations and that you enjoyed our three swimming pools.We look forward to welcoming you back for another fantastic stay.Warm regards,Manish PratapGeneral Manager

10/10 Loistava

Julian

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Avista is a great resort! My partner and I enjoyed our stay. Just to clarify the resort is an hour away from the airport and if you go into town the taxis will want to charge you more because the resort is “up the hill”
Yöpyi 8 yötä huhtikuussa 2024
Manish Pratap, General Manager vastasi 15.5.2024
Dear Ms. Julian,Thank you for your positive review. We’re thrilled to hear that you and your partner enjoyed your stay at Avista Hideaway.We appreciate your feedback regarding the location and transportation. We provide daily shuttle bus service to various locations in order to mitigate any inconvenience it may cause. We hope to welcome you back for another wonderful stay.Warm regards,Manish PratapGeneral Manager

10/10 Loistava

Tamon

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet
Game room was amazing. We had a nice time.
Yöpyi 2 yötä huhtikuussa 2024
Manish Pratap, General Manager vastasi 15.5.2024
Dear Mr. Tamon,Thank you for your wonderful review! We're delighted to hear that you enjoyed our game room and had a nice time during your stay.We look forward to welcoming you back for more fun and memorable experiences.Warm regards,Manish PratapGeneral Manager

8/10 Hyvä

Jung Mann

Yöpyi 7 yötä huhtikuussa 2024
Manish Pratap, General Manager vastasi 27.5.2024
Dear Jung Mann,Thank you for taking the time to leave your feedback and for awarding us positive score on our guest survey. We are thrilled to hear that your experience met your expectations as we consistently work hard to ensure that each guest's visit is marked by excellence and leaves a lasting positive impression.Thank you for choosing to stay with us and we hope to have the privilege of welcoming you back for another wonderful stay in the future.Warm regards,Manish PratapGeneral Manager

10/10 Loistava

Ainsa

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great experience! The staff was welcoming and very accommodating.
Yöpyi 3 yötä huhtikuussa 2024
Manish Pratap, General Manager vastasi 10.5.2024
Dear Ms. Ainsa,Thank you for your wonderful review. We're thrilled to hear that you had a great experience during your stay with us. Providing a warm and accommodating environment for our guests is our top priority, and we're delighted that our staff made you feel welcome and took good care of you.Your kind words mean a lot to us, and we appreciate you choosing to stay with us. We look forward to welcoming you back for another fantastic experience in the future.Warm regards,Manish PratapGeneral Manager

10/10 Loistava

Krystal

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2024
Manish Pratap, General Manager vastasi 10.5.2024
Dear Ms. Krystal,Thank you for taking the time to share your feedback. We are thrilled to learn that your experience with us met all your expectations and that you awarded us a full score.Ensuring our guests have a seamless and enjoyable stay is our top priority, and we are delighted to hear that we succeeded in providing you with a positive experience. Your satisfaction is our motivation, and we look forward to the opportunity of hosting you again in the future.Warm regards,Manish PratapGeneral Manager

10/10 Loistava

Samik

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was our first time back to south east Asia in 30 years and it did not disappoint. The hotel is excellent with superb pools and views. We stayed in an executive pool access room which is highly recommended. Being able to go straight from your room into the pool without having to think about sun beds was superb! The staff are all fantastic but I have to mention Jag who went above and beyond to make our stay so memorable. He was a true professional and if you are lucky enough to stay at this resort he is your go to person! I also have to mention Vishal and Goldi in the Vista Restaurant - they were so friendly and always happy to help. Finally I have to thank Tong and Kaew at the Chiva Riverside bar - always smiling and made delicious cocktails!
Yöpyi 8 yötä maaliskuussa 2024
Manish Pratap, General Manager vastasi 10.5.2024
Dear Samik,Thank you so much for your glowing review. We're thrilled to hear that your return to Southeast Asia after 30 years was such a memorable experience, and we're honored that you chose to stay with us. It's fantastic to know that you enjoyed our excellent facilities, especially the superb pools and views, as well as your executive pool access room.We're delighted to hear that Jag, Vishal, Goldi, Tong, and Kaew made such a positive impact on your stay. Providing exceptional service is our top priority, and we'll be sure to pass along your kind words to them. They'll be thrilled to know that they helped make your stay memorable.Thank you for recommending us, and we can't wait to welcome you back for another unforgettable experience in the future.Warm regards,Manish PratapGeneral Manager

10/10 Loistava

Attila

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing from start to finish
Yöpyi 10 yötä maaliskuussa 2024
Manish Pratap, General Manager vastasi 10.5.2024
Dear Attila,We're thrilled to hear that your experience with us was amazing from start to finish. Providing exceptional service and creating memorable moments for our guests is our top priority, and we're delighted that we succeeded in making your stay special. Thank you for your kind words, and we can't wait to welcome you back for another amazing experience in the future.Warm regards,Manish PratapGeneral Manager

10/10 Loistava

Isabelle, SEQUEDIN

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Le personnel super souriant, très disponible s, et serviable
Yöpyi 11 yötä maaliskuussa 2024
Manish Pratap, General Manager vastasi 10.5.2024
Dear Ms. Isabelle ,We're thrilled to hear that our staff left such a positive impression on you during your stay! Providing excellent service with a smile is what we strive for, and it's wonderful to know that our team's friendliness, availability, and helpfulness contributed to your experience. Thank you for your kind words, and we look forward to welcoming you back for another fantastic stay in the future.Warm regards,Manish PratapGeneral Manager

10/10 Loistava

Julia

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä maaliskuussa 2024
Manish Pratap, General Manager vastasi 10.5.2024
Dear Ms. Julia,Thank you for taking the time to share your feedback. We are thrilled to learn that your experience with us met all your expectations and that you awarded us a full score.Ensuring our guests have a seamless and enjoyable stay is our top priority, and we are delighted to hear that we succeeded in providing you with a positive experience. Your satisfaction is our motivation, and we look forward to the opportunity of hosting you again in the future.Warm regards,Manish PratapGeneral Manager

10/10 Loistava

Hartmut

Yöpyi 13 yötä maaliskuussa 2024
Manish Pratap, General Manager vastasi 10.5.2024
Dear Hartmut,Thank you for taking the time to share your feedback. We are thrilled to learn that your experience with us met all your expectations and that you awarded us a full score.Ensuring our guests have a seamless and enjoyable stay is our top priority, and we are delighted to hear that we succeeded in providing you with a positive experience. Your satisfaction is our motivation, and we look forward to the opportunity of hosting you again in the future.Warm regards,Manish PratapGeneral Manager

10/10 Loistava

Bita

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wir haben mit der Familie 5 Nächte hier verbracht. Der Aufenthalt war sehr schön. Wir wollten uns unbedingt auch die patong Gegend anschauen, aber nicht mitten drin sein und dieses Hotel war perfekt hierfür. Ein traumhafter Strand (der Freedom Beach) ist fussläufig erreichbar!
Yöpyi 5 yötä maaliskuussa 2024
Manish Pratap, General Manager vastasi 1.4.2024
Dear Bita,Thank you for sharing your experience with us. We are delighted to hear that you and your family enjoyed your 5-night stay with us. It is fantastic to know that our resort provided the perfect balance for you, allowing you to experience the beauty of the Patong area while still enjoying a peaceful retreat away from the hustle and bustle. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you and your family back for another wonderful stay in the future.Warm regards,Manish PratapGeneral Manager

10/10 Loistava

Shama

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Overall all experience and service
Yöpyi 7 yötä helmikuussa 2024
Manish Pratap, General Manager vastasi 1.4.2024
Dear Shama,Thank you for your review! We are glad to hear that you had an overall positive experience with our service. Your satisfaction is our top priority, and we appreciate your feedback. We are committed to providing exceptional service to all our guests, and we hope to have the opportunity to welcome you back again in the future.Warm regards,Manish PratapGeneral Manager

10/10 Loistava

Alison

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We loved our stay here. My son turned 15 while we were here and they kept track of him and made sure he had cake the property the pools and the rooms were just lovely.
Yöpyi 3 yötä maaliskuussa 2024
Manish Pratap, General Manager vastasi 29.3.2024
Dear Alison ,Thank you for sharing your wonderful experience with us! We are thrilled to hear that you loved your stay at our resort and that we could be a part of celebrating your son's 15th birthday.Ensuring that our guests feel special and well taken care of is our top priority, and we are delighted that our team went above and beyond to make your son's birthday memorable by providing cake and special attention throughout your stay.We hope to have the pleasure of welcoming you back for more memorable moments in the future.Warm regards,Manish PratapGeneral Manager

10/10 Loistava

Bianca

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It's a nice getaway from the busy downtown and enjoy all the amenities and view from the hotel.
Yöpyi 4 yötä maaliskuussa 2024
Manish Pratap, General Manager vastasi 29.3.2024
Dear Bianca,Thank you for your review. We are delighted to hear that you enjoyed your getaway at our resort and found it to be a peaceful escape from the busy downtown area. We are thrilled that you were able to take advantage of our amenities and enjoy the views from our property.We hope to welcome you back for another relaxing getaway in the future.Warm regards,Manish PratapGeneral Manager

10/10 Loistava

ashley

Yöpyi 1 yön maaliskuussa 2024
Manish Pratap, General Manager vastasi 10.5.2024
Dear Ms. AshleyThank you for taking the time to share your feedback. We are thrilled to learn that your experience with us met all your expectations and that you awarded us a full score.Ensuring our guests have a seamless and enjoyable stay is our top priority, and we are delighted to hear that we succeeded in providing you with a positive experience. Your satisfaction is our motivation, and we look forward to the opportunity of hosting you again in the future.Warm regards,Manish PratapGeneral Manager

6/10 OK

Bruno

Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Siisteys
Nicht so gut erreichbar. Hotel Shuttle dürfte öfters fahren und auch wieder zurück
Yöpyi 7 yötä maaliskuussa 2024
Manish Pratap, General Manager vastasi 25.3.2024
Dear Mr. Bruno,Thank you for sharing your feedback with us regarding the accessibility of our resort shuttle service. We apologize for any inconvenience you experienced due to the frequency of shuttle runs. Rest assured, we take your comments seriously as we continuously strive to improve our guest experience. Your input is invaluable to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back and provide a smoother and more convenient experience in the future.Warm regards,Manish PratapGeneral Manager

10/10 Loistava

Tyler

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I couldn’t have asked more for my birthday vacation. The property is beautiful, quiet, and offers some of the best food on the island at Tambu Restaurant. Above all else was the service I received from all of the staff and how comfortable they made me feel. If you’re deciding on where to stay, stop looking and book here, you won’t regret it.
Yöpyi 14 yötä maaliskuussa 2024
Manish Pratap, General Manager vastasi 25.3.2024
Dear Tyler, Thank you so much for choosing to celebrate your birthday vacation with us at our beautiful resort. We are thrilled to hear that you had a fantastic experience and that our quiet ambiance, delectable dining options at Tambu Restaurant, and attentive service made your stay unforgettable. It is truly heartwarming to know that our team made you feel comfortable and well taken care of during your special celebration. Your recommendation means a lot to us, and we look forward to welcoming you back for more memorable stays in the future.Warm regards,Manish PratapGeneral Manager

10/10 Loistava

Walter

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel is beautiful, but what makes Avista Hideaway such a great place it’s the staff. Everyone was so nice and willing to help. Service is beyond excellent. Definitely would recommend to anyone. Shutout to Matt, the boogy drivers, and the rest of the team.
Yöpyi 6 yötä maaliskuussa 2024
Manish Pratap, General Manager vastasi 25.3.2024
Dear Mr. Walter,Thank you for your wonderful review. We are thrilled to hear that you had a fantastic experience at Avista Hideaway. Our dedicated team takes pride in providing exceptional service to our guests, and it is truly rewarding to know that their efforts made your stay memorable. We will be sure to pass along your kind words to Matt, the buggy drivers, and the entire team. Your recommendation means a lot to us, and we can't wait to welcome you back for another fantastic stay in the future.Warm regards,Manish PratapGeneral Manager

10/10 Loistava

Alberto

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
it is a magnificent resort surrounded by nature and tranquility, it offers excellent services and the internal restaurant is also very good. Recommended for those who want to stay away from the noise of Patong. Room cleaning service could be improved, although staff were always present and available for every request.
Yöpyi 10 yötä maaliskuussa 2024
Manish Pratap, General Manager vastasi 17.3.2024
Dear Mr. Alberto,Thank you for your review. We are thrilled to hear that you found our resort magnificent, surrounded by nature and tranquility. It is great to know that you enjoyed our excellent services and the quality of our internal restaurant.We appreciate your feedback regarding the room cleaning service. We will certainly take this into consideration as we strive to improve our guest experience.Thank you for recommending us to others who seek a peaceful retreat away from the noise of Patong. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.Warm regards,Manish PratapGeneral Manager

10/10 Loistava

Robert

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Beautiful 5 star hotel with fantastic staff. 4 pools including an adult pool which was much appreciated. Big room and large comfy bed. There is a unique Thai architectural design throughout the facility including the rooms and balconies. Lots of levels and stairs. The restaurants need more Thai choices and more affordable options
Yöpyi 3 yötä maaliskuussa 2024
Manish Pratap, General Manager vastasi 17.3.2024
Dear Mr. Robert,Thank you for your review. We are delighted to hear that you enjoyed your stay at our beautiful 5-star resort and that you found our staff to be fantastic. It is great to know that you appreciated the amenities, including the pools and the unique Thai architectural design.We appreciate your feedback regarding the restaurant choices and affordability. We will definitely take this into consideration as we continue to improve our offerings.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.Warm regards,Manish PratapGeneral Manager

6/10 OK

makoto

Yöpyi 2 yötä maaliskuussa 2024
Manish Pratap, General Manager vastasi 10.5.2024
Dear makoto,We're sorry to hear that your experience didn't meet your expectations. We take all feedback seriously and are committed to improving our services.If there are specific areas where we fell short, please don't hesitate to let us know so we can address them accordingly. We hope to have the opportunity to better serve you in the future. Thank you for sharing your feedback with us.Warm regards,Manish PratapGeneral Manager

10/10 Loistava

Jason Joseph

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä maaliskuussa 2024
Manish Pratap, General Manager vastasi 17.3.2024
Dear Mr. Joseph,Thank you for taking the time to share your feedback. We are thrilled to learn that your experience with us met all your expectations and that you awarded us a full score.Ensuring our guests have a seamless and enjoyable stay is our top priority, and we are delighted to hear that we succeeded in providing you with a positive experience. Your satisfaction is our motivation, and we look forward to the opportunity of hosting you again in the future.Warm regards,Manish PratapGeneral Manager

10/10 Loistava

Sellie

Hyvää: Majoituspaikan kunto ja tilat
Amazing resort!
Yöpyi 3 yötä maaliskuussa 2024
Manish Pratap, General Manager vastasi 17.3.2024
Dear Sellie,Thank you for your review. We are thrilled to hear that you found our resort amazing and that everything met your expectations. Providing exceptional service and ensuring our guests have a memorable experience is our top priority.We appreciate your feedback and thank you for choosing to stay with us. We look forward to welcoming you back in the future.Warm regards,Manish PratapGeneral Manager

10/10 Loistava

eva

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 9 yötä helmikuussa 2024
Manish Pratap, General Manager vastasi 12.3.2024
Dear Ms. Eva,Thank you for taking the time to share your feedback. We are thrilled to learn that your experience with us met all your expectations and that you awarded us a full score.Ensuring our guests have a seamless and enjoyable stay is our top priority, and we are delighted to hear that we succeeded in providing you with a positive experience. Your satisfaction is our motivation, and we look forward to the opportunity of hosting you again in the future.Warm regards,Manish PratapGeneral Manager

10/10 Loistava

Daniela

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The place is beautiful. Many pools , restaurants and amazing views. The rooms are clean and updated
Yöpyi 6 yötä helmikuussa 2024
Manish Pratap, General Manager vastasi 12.3.2024
Dear Ms. Daniela,Thank you for your kind words. We are thrilled to hear that you found our place beautiful, with its many pools, restaurants, and amazing views.It is wonderful to know that you enjoyed the clean and updated rooms during your stay. We strive to provide a comfortable and enjoyable experience for all our guests, and we are delighted that we could exceed your expectations. We look forward to welcoming you back for another fantastic stay in the future.Warm regards,Manish PratapGeneral Manager

8/10 Hyvä

Akash

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice property and nice room w Mountain View. Staff and service were great. Downsides was only 2 complimentary bottled waters each day (with the heat and humidity, that is not enough), there was much noise above our room for most of our stay (it sounded like furniture moving). Location is on top of a hill so not much around easy walking distance, need to rely on taxis or rent motorbike.
Yöpyi 4 yötä helmikuussa 2024
Manish Pratap, General Manager vastasi 12.3.2024
Dear Akash,Thank you for your review and for choosing to stay with us. We are delighted to hear that you enjoyed our resort, the Mountain View from your room, and the excellent service provided by our staff.We appreciate your feedback regarding the complimentary bottled water and apologize for any inconvenience caused by the limited supply. Your comment about the noise disturbance is concerning, and we will address this with our team to ensure that measures are taken to minimize disturbances for our guests in the future.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Warm regards,Manish PratapGeneral Manager

10/10 Loistava

Ihene

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Formidable , le petit déjeuner est excellent , le personnel est sympathique, disponible et professionnel. Nous avons séjourné pour notre voyage de noces et tous s’est très bien passé ❤️
Yöpyi 4 yötä helmikuussa 2024
Manish Pratap, General Manager vastasi 12.3.2024
Dear Ihene,Thank you for your wonderful review. We are thrilled to hear that you had an excellent experience during your honeymoon stay with us. It is fantastic that you enjoyed our breakfast offerings and found our staff to be friendly, available, and professional. We are delighted that everything went smoothly for your special occasion. We appreciate you choosing our resort for such a memorable time, and we hope to welcome you back for future celebrations or simply for another fantastic stay.Warm regards,Manish PratapGeneral Manager

10/10 Loistava

Leroy, Manteca

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I travel often and this resort tucked in the mountains of Patong was amazing. The views were breathtaking and the staff was outstanding. When I visit Patong again I will stay at this resort. It isn’t walking distance to the beach but for me, that was not an issue. In 5 minutes you can be on the beach by scooter or grab. I highly recommend this resort.
Yöpyi 11 yötä helmikuussa 2024
Manish Pratap, General Manager vastasi 12.3.2024
Dear Leroy,Thank you for your glowing review. We are delighted to hear that you had an amazing experience at our resort tucked in the mountains of Patong. It is fantastic that you found the views breathtaking and the staff outstanding. We are thrilled to know that you would choose to stay with us again on your next visit to Patong. Your recommendation means the world to us, and we are glad that the proximity to the beach wasn't an issue for you. We appreciate you taking the time to share your experience, and we look forward to welcoming you back soon for another memorable stay.Warm regards,Manish PratapGeneral Manager

10/10 Loistava

Jessica

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä helmikuussa 2024
Manish Pratap, General Manager vastasi 27.2.2024
Dear Ms. Jessica,Thank you for taking the time to share your feedback. We are thrilled to learn that your experience with us met all your expectations and that you awarded us a full score.Ensuring our guests have a seamless and enjoyable stay is our top priority, and we are delighted to hear that we succeeded in providing you with a positive experience. Your satisfaction is our motivation, and we look forward to the opportunity of hosting you again in the future.Warm regards,Manish PratapGeneral Manager

10/10 Loistava

Olukemi, Atlanta

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent property and stay
Yöpyi 5 yötä helmikuussa 2024
Manish Pratap, General Manager vastasi 27.2.2024
Dear Olukemi,Thank you for taking the time to share your feedback. We are thrilled to learn that your experience with us met all your expectations and that you awarded us a full score.Ensuring our guests have a seamless and enjoyable stay is our top priority, and we are delighted to hear that we succeeded in providing you with a positive experience. Your satisfaction is our motivation, and we look forward to the opportunity of hosting you again in the future.Warm regards,Manish PratapGeneral Manager

8/10 Hyvä

Diana Jane

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The Hotel was excellent. Only downside would be the Maitre d’ in the Sizzle restaurant, otherwise a great experience.
Yöpyi 13 yötä helmikuussa 2024
Manish Pratap, General Manager vastasi 27.2.2024
Dear Ms. Jane,Thank you for your review. We are thrilled to hear that you had an excellent experience at our resort. However, we regret any inconvenience caused by your interaction with the staff at the Sizzle restaurant. Providing exceptional service is a priority for us, and we will address this matter internally to ensure that all guests receive the highest level of hospitality during their dining experience.We appreciate your feedback and hope to have the opportunity to welcome you back for another great stay in the future. Warm regards,Manish PratapGeneral Manager

8/10 Hyvä

Claudia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel tranquilo con buena vista al mar
Yöpyi 4 yötä helmikuussa 2024
Manish Pratap, General Manager vastasi 27.2.2024
Dear Ms. Claudia,Thank you for your review. We are thrilled to hear that you enjoyed the peaceful atmosphere of our resort and the stunning sea views. Providing a tranquil environment for our guests to relax and unwind is one of our top priorities, and we are glad to hear that we succeeded in creating that ambiance for you.We hope you had a rejuvenating stay with us, and we look forward to welcoming you back for another serene getaway in the future. Warm regards,Manish PratapGeneral Manager

10/10 Loistava

??

Hyvää: Majoituspaikan kunto ja tilat
Yöpyi 3 yötä helmikuussa 2024
Manish Pratap, General Manager vastasi 27.2.2024
Dear Valued Guest,Thank you for taking the time to share your feedback. We are thrilled to learn that your experience with us met all your expectations and that you awarded us a full score.Ensuring our guests have a seamless and enjoyable stay is our top priority, and we are delighted to hear that we succeeded in providing you with a positive experience. Your satisfaction is our motivation, and we look forward to the opportunity of hosting you again in the future.Warm regards,Manish PratapGeneral Manager

8/10 Hyvä

Jang

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
가든뷰 룸을 이용하였는데 발코니로 보이는 열대나무는 너무 좋았습니다. 전체적인 호텔분위기는 자연속에 위치하여 힐링하기 좋은 호텔입니다. 수영장은 3개로 메인풀은 전망이 좋으며 또한 로비에서의 풍광 또한 너무 좋습니다. 호텔에서 다소 힘들게 걸어서 갈수 있는 Freedom Beach는 너무나 한적하고 자연적이라 걷느라 힘드지만 추천할 만한 비치입니다. 단점은 언덕위에 위치하여 택시비가 거리에 비해 다소 비싸며, 상점거리랑 다소 떨어진 점등입니다.
Yöpyi 2 yötä helmikuussa 2024
Manish Pratap, General Manager vastasi 27.2.2024
Dear Jang,Thank you for sharing your experience with us. We are delighted to hear that you enjoyed the serene atmosphere of our garden view room and found the tropical trees visible from the balcony to be a highlight of your stay. IWe are pleased that you had the opportunity to explore our three swimming pools, especially the main pool with its great view, and that you appreciated the scenic vistas from our lobby. We are also glad to hear that you found Freedom Beach to be a secluded and natural gem, despite its somewhat challenging access.Thank you again for choosing to stay with us, and we hope to welcome you back for another peaceful retreat in the future.Warm regards,Manish PratapGeneral Manager

10/10 Loistava

CHUNG WAI TONY

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great location close to Patong
Great location and staffs are very polite and helpful
Yöpyi 2 yötä helmikuussa 2024
Manish Pratap, General Manager vastasi 27.2.2024
Dear Mr. Tony,Thank you for your positive feedback. We are thrilled to hear that you enjoyed our convenient location and found our staff to be polite and helpful. Providing excellent service is our top priority, and we are glad to hear that we met your expectations. We hope to welcome you back again soon for another enjoyable stay.Warm regards,Manish PratapGeneral Manager

10/10 Loistava

SEUNGHYUNG

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä helmikuussa 2024
Manish Pratap, General Manager vastasi 27.2.2024
Dear SEUNGHYUNG,Thank you for taking the time to share your feedback. We are thrilled to learn that your experience with us met all your expectations and that you awarded us a full score.Ensuring our guests have a seamless and enjoyable stay is our top priority, and we are delighted to hear that we succeeded in providing you with a positive experience. Your satisfaction is our motivation, and we look forward to the opportunity of hosting you again in the future.Warm regards,Manish PratapGeneral Manager

8/10 Hyvä

Suzanne

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good property, but the bathrooms were dark and i don't think very clean. Smoke from cigarettes can get into the rooms very easily and hard to breathe. Most staff are great, but front reception girl told me to take the stairs and walk to my room with a baby in my arms instead of waiting for a cart
Manish Pratap, General Manager vastasi 27.2.2024
Dear Ms. Suzanne ,Thank you for your valuable feedback. We apologize for any inconvenience you experienced during your stay. Rest assured, we will address the issues with cleanliness and lighting in the bathrooms, as well as work to improve our ventilation system to minimize smoke infiltration. We also apologize for any lapse in service from our front desk staff and will address this with our team to ensure a better experience for all our guests. We appreciate your input and hope to welcome you back for a more enjoyable stay in the future.Warm regards,Manish PratapGeneral Manager

10/10 Loistava

Karen

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä helmikuussa 2024
Manish Pratap, General Manager vastasi 27.2.2024
Dear Ms. Karen,Thank you for taking the time to share your feedback. We are thrilled to learn that your experience with us met all your expectations and that you awarded us a full score.Ensuring our guests have a seamless and enjoyable stay is our top priority, and we are delighted to hear that we succeeded in providing you with a positive experience. Your satisfaction is our motivation, and we look forward to the opportunity of hosting you again in the future.Warm regards,Manish PratapGeneral Manager