Ulkouima-allas, ilmaisia cabañoita, aurinkotuoleja

Arvostelut: Patong Paragon Resort & Spa

5 out of 5
Patong Paragon Resort & Spa
280 Prabaramee Rd, Patong, Phuket

Arvostelut

7,6

Hyvä

Arvosana 10 - Loistava. 89 kautta 282 arvostelua" "
Arvosana 8 - Hyvä. 99 kautta 282 arvostelua" "
Arvosana 6 - OK. 51 kautta 282 arvostelua" "
Arvosana 4 - Huono. 16 kautta 282 arvostelua" "
Arvosana 2 - Hirveä. 27 kautta 282 arvostelua" "

8,2/10

Siisteys

7,4/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

7,4/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

2/10 Hirveä

Christian Nicolas

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
No spa, and it says on their website that they have a spa. Poor breakfast Beds are terrible Overall service really bad
Yöpyi 13 yötä kesäkuussa 2023
Piyaporn R. vastasi 21.6.2023
Thank you for taking the time to share your feedback with us. We are very sorry to hear that you didn’t have a great experience in our hotel. We have addressed this straight away to our staff for immediate action.

8/10 Hyvä

Elaine

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Breakfast was awesome
Yöpyi 1 yön toukokuussa 2024
Tim vastasi 13.5.2024
Thank you so much for the awesome review, Elaine. We're so glad to hear that you were satisfied with our breakfast. Our team is committed to delivering high quality service, and your feedback is a great encouragement to us. We've passed your kind words on to the whole team and hope to serve you again soon!

8/10 Hyvä

TAKAKO

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
It was nice that the free breakfast was a little different every day. Multigrain bread is very delicious. A chef cooks for over 200 people by himself. There aren't many shops nearby, but if you're going to the beach, it's not too noisy, so it's recommended. The room and bathroom were very spacious and comfortable, but there weren't many electrical outlets and it felt a little bit dated.But it’s very clean, recommended for people who don't require many amenities.
Yöpyi 2 yötä toukokuussa 2024
Tim vastasi 12.5.2024
Thank you for your kind words, Takako. We're really grateful and appreciate you taking the time to share your experience with us. We've passed your kind words on to the whole team. We would like to address your specific concerns and will strive to make improvements accordingly. Thank you for staying with us and hope to serve you again soon!

10/10 Loistava

Inderdeep

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location, close to the beach. Walking distance to Bangla rd and many restaurants
Yöpyi 4 yötä huhtikuussa 2024
Tim vastasi 6.5.2024
Thank you so much for the awesome review. We greatly appreciate your support and are thrilled to know that you enjoyed your time at Patong Paragon Resort & Spa. We've passed your kind words on to the whole team and hope to serve you again soon!

10/10 Loistava

Susanne

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very friendly and helpful staff, lovely pool, and close to everything without being too noisy
Yöpyi 6 yötä huhtikuussa 2024
Tim vastasi 5.5.2024
Thank you so much for taking the time to give us the awesome review, Susanne. Your feedback is extremely valuable to us. We're glad to hear that our team's performance exceeded your expectations. We've passed your feedback on to the whole team and hope to serve you again soon!

8/10 Hyvä

Cassandra

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent facilities and the pool area is amazing for relaxation. The staff are lovely and incredibly helpful. Our buffet breakfast had such a great selection and was a great way to start each day.
Yöpyi 5 yötä huhtikuussa 2024
Tim vastasi 22.4.2024
Thank you so much for the awesome review, Cassandra. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to our guest. We hope to serve you again soon!

4/10 Huono

Anthony

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
booked the executive room so I could conduct meetings & spend time with friends what a mistake that was, I checked out early & moved to another hotel. The room is spacious but very dated, Old TV without the latest connectivity options. The couch & Lounge had stains, hairs & what looked like bodily fluids, So we never really sat on them. Air conditioning was temperamental, shower had fluctuating temperatures. No welcome fruit bowl as advertised for the executive room. You can not sleep during the night as sound proofing is non existent, this room is classed as a City View It is on the side of the road where all day & night you have revving of motor bikes & disco vans with music up loud you can hear everything. I never slept. next day I complained to staff & they did move me to a less expensive room, a junior suite, after some negotiating they did scrap the charge for the food I ordered when I checked out. Second night stayed in the junior suite which also had an issue with noise but slightly less, I was recommended by another guest to go get ear plugs from the local chemist which I did and slept well. The breakfast was by far the worst I have had , juice tastes so artificial, pastries tasted a bit stale & dry like they have been out for a few days. The seats are filthy in the dining room. Checked out a day early & moved to another hotel where sound proofing was soo much better, much cleaner. I lost one day due to no sleep. The member of staff that helped was great.
Yöpyi 3 yötä maaliskuussa 2024
Tim vastasi 18.3.2024
Thank you for your time to share your experience with us, Anthony. Your feedback is extremely valuable to us. I'm truly sorry to read the issue you experienced! We sincerely apologize that our service was not satisfactory for you. We would like to address your specific concerns and will strive to make improvements accordingly. Thank you again for your feedback and look forward to another chance to serve you!

10/10 Loistava

Johnny

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
.
Yöpyi 9 yötä maaliskuussa 2024
Tim vastasi 17.3.2024
We're really grateful and appreciate you taking the time to share your rating with us. We're glad to hear that you were satisfied with your experience. We look forward to seeing you again soon.

10/10 Loistava

Robert, Wien

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Schönes Hotel und liebe Angestellte
Yöpyi 12 yötä helmikuussa 2024
Tim vastasi 17.2.2024
Thank you for your kind words. Your satisfaction is our top priority, and we look forward to serving you again soon.Warm regards,Patong Paragon Team

10/10 Loistava

Miffy

Yöpyi 2 yötä helmikuussa 2024
Tim vastasi 16.2.2024
"Thank you for your kind words! We're glad you're happy with our product and service".Thank you once again for your stay and your feedback and look forward to welcoming you back to Patong Paragon Resort & Spa.

10/10 Loistava

Naylah

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This resort was amazing. They were so nice and kind, things were clean. No stains. I definitely will be coming back. Also has a good selection of breakfast items, and a nice selection of room service items. Definitely, get the room that has pool access.
Yöpyi 4 yötä tammikuussa 2024
Tim vastasi 19.1.2024
Thanks for the awesome review about Patong Paragon Resort & Spa, Naylah. We are so happy to hear that you enjoyed your time at Patong Paragon Resort & Spa. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

8/10 Hyvä

Mardi

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä joulukuussa 2023
Tim vastasi 12.1.2024
“Thanks so much for sharing your experience with us.We hope to see you again soon.”

10/10 Loistava

KAYO

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
立地も良くビーチからすぐでホテルも清潔で広くてとても素晴らしい
Yöpyi 3 yötä tammikuussa 2024
Tim vastasi 11.1.2024
Thanks for the awesome review about Patong Paragon Resort & Spa,Kayo. We are so happy to hear that you enjoyed your time at Patong Paragon Resort & Spa.Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 Loistava

Kristie Leigh

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yes the bed was hard, we called it a slab, but not once did we wake with a sore back. Will absolutely stay here again
Yöpyi 14 yötä marraskuussa 2023
Tim vastasi 29.11.2023
Thanks for the awesome review about Patong Paragon Resort & Spa, Kristie. We’re so pleased to hear it’s working just as it should and that you’re enjoying it so much! We’ve passed your kind words on to our Paragon Team. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 Loistava

Marcus Phillip

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean easy to get too close to the beach
Yöpyi 8 yötä marraskuussa 2023
Tim vastasi 22.11.2023
Thanks for the awesome review about Patong Paragon Resort & Spa, Marcus Phillip. We are so happy to hear that you enjoyed your time at Patong Paragon Resort & Spa. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

6/10 OK

SHODA

Yöpyi 5 yötä marraskuussa 2023
Tim vastasi 18.11.2023
Dear Shoda,Thank you for taking the time to review our property, your comments are very much valued. Your score motivate our team to work hard .Our goal is always to exceed your expectations! We look forward to seeing you on your next trip to Phuket!Sincerely,Management Team,Patong Paragon Resort & Spa

10/10 Loistava

Wayne, Birmingham

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The Delux Room I was in is very spacious, Shower and bathtub also very spacious and my view from my windows and balcony of the hotels swimming pool absolutely fabulous to wake up to every morning or afternoon. The hotel location is also great being only 2 mins walk to Patong Beach. The staff were very polite and helpful to solve any issues too. I would absolutely recommend this hotel to anyone wishing to visit Phuket! The only issue I would be critical over which is not unique to this hotel but most hotels I've been to around the world, is to invest in better TV program packages, like cable TV or satellite for when we prefer to stay in the room and relax, I know this may be costly but hotels need to realise that the holiday experience includes relaxing in your room. Overall, 5 out of 5 for my Patong Paragon Resort & Spa experience.
Yöpyi 21 yötä lokakuussa 2023
Tim vastasi 15.11.2023
Dear Wayne,Thank you for taking the time to review our property, your comments are very much valued. We are so happy to hear that you enjoyed your time at Patong Paragon Resort & Spa. Our goal is always to exceed your expectations! Thank you for the comment TV program packages, actually all rooms use Smart TV include: Wi-Fi or Ethernet internet connectivity, Featured streaming services, provides your favorite VDO (video on demand) services such as Netflix, Amazon Prime video, and Youtube Plus, you can get access to music. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We look forward to seeing you on your next trip to Phuket!With much appreciation,Management TeamPatong Paragon Resort & Spa

6/10 OK

David

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 7 yötä marraskuussa 2023
Tim vastasi 16.11.2023
Thank you for taking the time to post a review of our property. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 Loistava

Claire

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is one of the best places I've stayed in phuket. They have the most friendly staff and are always there at your every need. Everything is right there. There is only 1 negative thing i can say and that its very hard to cross the street right outside the hotel, as there is a round-about to the right and it gets very busy. 5 stars for sure.
Yöpyi 9 yötä lokakuussa 2023
Tim vastasi 9.11.2023
Dear Claire,We’re really grateful and appreciate you taking the time to share your experience with us. Especially, the service team is excellent, which keeps us so motivated to continue doing what we’re doing, we’re so happy to hear that you had a great experience. We look forward to servicing you again on the next trip to Phuket with our hospitality service. Management Team,Patong Paragon Resort & Spa

10/10 Loistava

Natalia

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice hotel, warm staff and good food. Convenient zone. A bit noisy due to the street traffic
Yöpyi 3 yötä lokakuussa 2023
Piyaporn R. vastasi 17.10.2023
Thank you so much for your kind words. It really means a lot to our staff who are trying very hard to give you the best service possible. Wish you Health & Happiness wherever you are!

2/10 Hirveä

Noriomi, KAWASAKISHI KAWASAKIKU

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
今回プーケットの滞在で宿泊しました。五つ星のホテルということでとても楽しみにしていましたが、スタッフの対応、設備の古さ、サウナが使えない、その他清潔感が全くない、すべての目において五つ星とは絶対呼べないクオリティーだった。もう二度と宿泊しない。
Yöpyi 1 yön syyskuussa 2023
Piyaporn R. vastasi 20.9.2023
Thank you for taking the time to share your feedback with us. We are very sorry to hear that you didn’t have a great experience in our hotel. We have addressed this straight away to our staff for immediate action.

10/10 Loistava

Jettie de

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet
Schoon en goede service. Mooi hotel alleen jammer geen stopcontact naast je bed om telefoon op te laden .
Yöpyi 13 yötä syyskuussa 2023
Piyaporn R. vastasi 20.9.2023
Thank you so much for your kind words. It really means a lot to our staff who are trying very hard to give you the best service possible. Wish you Health & Happiness wherever you are!

10/10 Loistava

Denean

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was my first time to Thailand and to Phuket. My only information about this hotel was through reviews and pictures. I was not disappointed!! The hotel looks just like the pics!! I was really impressed with the size of the room. Breakfast was a lovely buffet with lots of variety. The property is righy over ghe rd from the Patong beach! And also walkable to other tourist attractions as well as resturants. I will absoloutely stay here again and recommend to others
Yöpyi 4 yötä heinäkuussa 2023
Piyaporn R. vastasi 18.9.2023
You're most welcome! We are delighted to hear that you had a pleasant stay with us and appreciate your feedback. We look forward to having you back soon!

2/10 Hirveä

Mohammad, Andover

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Rude and unprofessional employees , everything old in the hotel , no English chanel , hotel makes me pay for the plastic door key
Yöpyi 1 yön syyskuussa 2023
Piyaporn R. vastasi 8.9.2023
Thank you for taking the time to share your feedback with us. We are very sorry to hear that you didn’t have a great experience in our hotel. As per our policy if guest lost the key card we have addtional charge as we inform upon check in.

6/10 OK

Ashish

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä elokuussa 2023
Piyaporn R. vastasi 5.9.2023
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We look forward to welcoming you back to our hotel in the future.

8/10 Hyvä

Paul

Hyvää: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä heinäkuussa 2023
Piyaporn R. vastasi 2.8.2023
Thank you for choosing our hotel for your recent stay in Phuket! We hope you’ll book Patong Paragon Resort & Spa once again! Looking forward to welcoming you again soon.

6/10 OK

Adam

Yöpyi 1 yön heinäkuussa 2023
Piyaporn R. vastasi 25.7.2023
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We look forward to welcoming you back to our hotel in the future.

10/10 Loistava

Leonie

Yöpyi 6 yötä heinäkuussa 2023
Piyaporn R. vastasi 22.7.2023
Thank you so much for your kind words. It really means a lot to our staff who are trying very hard to give you the best service possible. Wish you Health & Happiness wherever you are!

4/10 Huono

Min W

Yöpyi 2 yötä heinäkuussa 2023
Piyaporn R. vastasi 10.7.2023
Thank you for taking the time to share your feedback with us. We are very sorry to hear that you didn’t have a great experience in our hotel.

8/10 Hyvä

Laura

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The rooms were very spacious but it did not have an outlet near the bed which was very inconvenient. I had a swim up room that led to the swim up bar which was nice. The breakfast was always good with many options. The restaurant food (lunch/dinner) was just so-so. The staff was very nice and accomodating. It had many dining options within walking distance and a 24 hour 7-11 across the street which was very convenient. It was also within walking distance of Bangla Rd.
Piyaporn R. vastasi 6.7.2023
hank you so much for your kind words. It really means a lot to our staff who are trying very hard to give you the best service possible. Wish you Health & Happiness wherever you are!

10/10 Loistava

HITOMI

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
プールアクセスルーム最高でした。 海も近く、リゾート気分を満喫! チェックイン後に、1泊から2泊へ変更させてもらいましたが快く対応してくれた。 チェックインも早く着いたが対応してくれて良かった。 目の前にレストランやコンビニがあり、ランドリーサービスも近くにあるのでとても便利でした! また来たいです。
Yöpyi 1 yön kesäkuussa 2023
Piyaporn R. vastasi 29.6.2023
Thank you so much for your kind words. It really means a lot to our staff who are trying very hard to give you the best service possible. Wish you Health & Happiness wherever you are!

10/10 Loistava

Rhyes

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Resort is beautiful. Loved the pool access room, so much space to just chill out in the room overlooking the pool or straight into the pool.
Yöpyi 2 yötä toukokuussa 2023
Piyaporn R. vastasi 6.6.2023
Thanks for the awesome review, we work hard to meet expectation Please come back and visit us again. All the best!

8/10 Hyvä

Rossana

Hyvää: Siisteys ja henkilökunta ja palvelu
Overall our stay is very good except that the breakfast coffee is not brewed. So disappointed.
Yöpyi 2 yötä kesäkuussa 2023
Piyaporn R. vastasi 7.6.2023
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We are so glad to hear that you enjoyed your stay and we will take your comment on board and take immediate action. We look forward to welcoming you back to our hotel in the future.

6/10 OK

Richard

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The room was spacious, but showing its age. Two things really stood out to ruin the stay: The bed was 2 single beds pushed together leaving a gap in the middle with very hard harsh mattresses, and the TV chanel selection was very poor. Coming from Australia there was no choice for movies or sport, which was particularly frustrating at a time when there were several major sporting events taking place. The pool was nice and location was also good.
Yöpyi 5 yötä toukokuussa 2023
Piyaporn R. vastasi 21.5.2023
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We are so glad to hear that you enjoyed your stay and we will take your comment on board and take immediate action. We look forward to welcoming you back to our hotel in the future.

10/10 Loistava

Kristy Lee

Piyaporn R. vastasi 29.5.2023
Thanks for the awesome review, we work hard to meet expectation Please come back and visit us again. All the best!

8/10 Hyvä

Giuseppe

Hyvää: Siisteys ja palvelut/mukavuudet
Location was perfect away from all the hussle but still close to get too. Hotel was great, Beds were very hard, not great on the back. Staff were great, though would be better if they had staff that talk and understand english alot better. i would stay here again.
Yöpyi 9 yötä huhtikuussa 2023
Piyaporn R. vastasi 6.5.2023
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We are so glad to hear that you enjoyed your stay We look forward to welcoming you back to our hotel in the future

10/10 Loistava

Michael

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very good Hotel, the employees competently and very friendly! Next time in Phuket i join again, devinitive
Yöpyi 6 yötä huhtikuussa 2023
Piyaporn R. vastasi 4.5.2023
Thanks for the awesome review, we work hard to meet expectation Please come back and visit us again. All the best!

10/10 Loistava

James

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very neat and clean, security 24 hrs
Yöpyi 12 yötä huhtikuussa 2023
Piyaporn R. vastasi 25.4.2023
It's our pleasure! We truly appreciate your kind words and are delighted to hear that you had a great stay with us. We look forward to having you back soon!

6/10 OK

Britt

Yöpyi 3 yötä maaliskuussa 2023
Piyaporn R. vastasi 5.4.2023
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We look forward to welcoming you back to our hotel in the future

10/10 Loistava

FREDERIC

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Conforme
Parfait Choisissez chambre accès piscine : génial
Yöpyi 7 yötä maaliskuussa 2023
Piyaporn R. vastasi 30.3.2023
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We are so glad to hear that you enjoyed your stay We look forward to welcoming you back to our hotel in the future

10/10 Loistava

Gabriel

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 6 yötä maaliskuussa 2023
Piyaporn R. vastasi 29.3.2023
Thank you so much for your kind words. It really means a lot to our staff who are trying very hard to give you the best service possible. Wish you Health & Happiness wherever you are!

10/10 Loistava

Thomas Hou

Yöpyi 14 yötä maaliskuussa 2023
Piyaporn R. vastasi 26.3.2023
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We are so glad to hear that you enjoyed your stay We look forward to welcoming you back to our hotel in the future

6/10 OK

Annekathrin

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Siisteys
Das Frühstück war leider sehr einseitig, nicht viel Auswahl. Unser Zimmer wurde leider nicht richtig gereinigt. Die Steckdosen funktionierten auch nicht alle. Die Betten und Kissen sind voll hart, sowas hartes zum schlafen hatte ich bis jetzt noch nie in einem Hotel. Der Service am Pool könnte viel besser und aufmerksamer sein, da fehlte die Motivation vom Personal die hätten mehr Geld verdienen können, vor allem was mich störte war das dort alte Handtücher anderer Gäste rum gelegen haben ich rede nicht von einen Tag sondern mehrere Tage, wir waren 15 Tage in diesem Hotel. Auch leere Flaschen bzw. Dosen lagen dort von anderen Gästen rum auch diese hätte das Personal einsammeln können um ein sauberes Bild zu erschaffen. Im Großen und Ganzen war das Personal aber sehr nett das Hotel und die Zimmer waren trotzdem schön und wir hatten insgesamt ein wunderschönen Urlaub. Dankeschön
Yöpyi 14 yötä maaliskuussa 2023
Piyaporn R. vastasi 23.3.2023
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We are so glad to hear that you enjoyed your stay and we will take your comment on board and take immediate action. We look forward to welcoming you back to our hotel in the future.

10/10 Loistava

Kristina

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Schönes Hotel in zentraler Lage! Unweit vom Strand! Großzügig geschnittene Zimmer mit guter Ausstattung! Sehr schöner Pool! Was mir nicht gefallen hat: riesengroßer Pool mit wenig Stellfläche für Liegestühle! Gerade einmal 14 (!) Liegen ohne Sonnenschirme am Pool verfügbar!
Yöpyi 12 yötä maaliskuussa 2023
Tim vastasi 22.3.2023
Dear Kristina,Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback.We appreciate your comments regarding the location, spacious rooms with good facilities, and very nice pool, we’re so happy to hear that you had a great experience. We have taken your feedback about sunshades onboard, and we will strive to make improvements accordingly.We look forward to servicing you on your next trip to Phuket.Kind regards,Pussadee Funngern/Director of Sales

10/10 Loistava

Taro

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
タクシーが便利だった。
Yöpyi 3 yötä maaliskuussa 2023
Tim vastasi 16.3.2023
Dear Taro,Thank you for taking the time to share your experience during visiting our hotel. Your feedback is extremely valuable to us. We take this opportunity to thank you for the positive point about the convenience to take a Taxi.

10/10 Loistava

Kyoko

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä maaliskuussa 2023
Piyaporn R. vastasi 30.3.2023
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We are so glad to hear that you enjoyed your stay We look forward to welcoming you back to our hotel in the future

10/10 Loistava

Airi

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Siisteys
楽しかったです!
Yöpyi 2 yötä helmikuussa 2023
Piyaporn R. vastasi 1.3.2023
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We are so glad to hear that you enjoyed your stay We look forward to welcoming you back to our hotel in the future

8/10 Hyvä

Christian Andres

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Great staff, great location with decent and great size rooms. Cleanliness was really more than I expected especially traveling with little ones…so it’s a happy experience with our stay. Than you
Yöpyi 13 yötä helmikuussa 2023
Piyaporn R. vastasi 27.2.2023
Thank you so much for your kind words. It really means a lot to our staff who are trying very hard to give you the best service possible. Wish you Health & Happiness wherever you are!

6/10 OK

Paweena

Matkusti perheen kanssa
The house keeper came to tidy up the room but I found out that she didn’t change a clean town or bedding. The night manager was a bit rude when I asked for a new beach town and told me they ran out but handed me a regular old town that looked like rugs. Buffet is very decent here and the pool is very clean.
Yöpyi 3 yötä helmikuussa 2023
Tim vastasi 16.2.2023
Dear Paweena,Thank you for taking the time to provide us with your experience, Your feedback is extremely valuable to us, as we strive to improve with each point. We sincerely apologize that you didn’t have a great experience in our hotel. Each point is investigated, our Housekeeping daily cleans up your room and doesn’t change bedsheets daily because the Hotel is participating in the project of Green Hotel environmentally Friendly Hotel, the project aims to enhance the use of resources and energy of the hotel and improve the standard of services to become more environmentally friendly. For the night Manager is getting a warning from the Hotel Management. Our mission is to provide excellent guest experiences, so we are sorry to have you not satisfied. We try to provide the best training possible for improving the high standards of service. Thank you for your positive feedback about Buffet Breakfast is very nice and the Swimming Pool is very clean. Look forward to servicing you on the next trip to Phuket.Yours sincerely,Pussadee FunngernDirector of Sales

2/10 Hirveä

Alessandro

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Tim vastasi 9.11.2023
Dear Alessandro,Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. We sincerely apologize that our service was not satisfactory for you. We aim to provide the most excellent customer service and carry our business with high standards. It is of deep concern that our standards were not met in your customer experience.Management Team,Patong Paragon Resort & Spa