Majoituspaikan julkisivu

Arvostelut: Royal Amsterdam Hotel

2 out of 5
Royal Amsterdam Hotel
705 East First Street, Pella, IA

Arvostelut

9,2

Upea

Arvosana 10 - Loistava. 97 kautta 147 arvostelua" "
Arvosana 8 - Hyvä. 36 kautta 147 arvostelua" "
Arvosana 6 - OK. 10 kautta 147 arvostelua" "
Arvosana 4 - Huono. 2 kautta 147 arvostelua" "
Arvosana 2 - Hirveä. 2 kautta 147 arvostelua" "

9,6/10

Siisteys

9,2/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

9,2/10

Majoituspaikan kunto ja tilat

9,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Arlen

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023

10/10 Loistava

Jill

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Pampered experience
Beautiful hotel with comfortable beds and bedding. Nice architectural details. Clean and staff was very friendly. Felt pampered staying here.
Yöpyi 1 yön joulukuussa 2023

8/10 Hyvä

Pamela

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property was lovely, clean, and close to everything. The area was gorgeous and woth a Christmastime visit. Make plans for breakfast - the onsite breakfast is awful. The walls between rooms were quite thin.
Yöpyi 1 yön marraskuussa 2023

10/10 Loistava

Corey

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great stay in Pella
Nice hotel I'm the heart of Pella. Great bar and restaurant area and really nice rooms.
Yöpyi 1 yön marraskuussa 2023
N. McGee- GM vastasi 13.11.2023
Thank you for your kind words. I am so happy that you enjoyed your stay. I do hope to see you again.

10/10 Loistava

Laurie

Yöpyi 1 yön lokakuussa 2023

10/10 Loistava

Leigh

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff very friendly and helpful. Gave us an extra half hour for check out.
Yöpyi 3 yötä lokakuussa 2023
GM- Noni vastasi 19.10.2023
Thank you for your review of our hotel. I'm happy that you enjoyed your stay. We hope to see you again.

10/10 Loistava

Logan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
👍
Yöpyi 1 yön lokakuussa 2023
N. McGee- GM vastasi 13.11.2023
HI Logan, I am so glad you enjoyed your stay. I do hope to see you again.

10/10 Loistava

Douglas, Pella

Yöpyi 1 yön syyskuussa 2023

6/10 OK

Cathy

Yöpyi 2 yötä syyskuussa 2023

10/10 Loistava

Leslie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
What a hidden gem! Rooms were beautiful. Bedding was super comfy and cozy. Bath towels were fluffy. Staff was kind and informative. Very quiet at night. 10 out of 10 would stay here again. Absolutely pleasantly surprised♥️♥️♥️
Yöpyi 1 yön syyskuussa 2023
N. McGee- GM vastasi 12.9.2023
Thank you Leslie for your kind words. We are so glad that you enjoyed you stay. We hope to see you again.

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Pella trip.
It was a great hotel. Centrality located. We could walk everywhere. Restaurant was excellent!!
Yöpyi 3 yötä elokuussa 2023
N. McGee- GM vastasi 12.9.2023
Thank you for staying with us. I am so happy that you enjoyed your stay.

10/10 Loistava

William

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Best hotel in town
Great hotel. Very nice room. Bathroom was a little “tight”. Bed was very comfy, plenty of pillows! My wife and I will stay again. Pella is amazing!
Yöpyi 1 yön elokuussa 2023
N. McGee- GM vastasi 21.8.2023
Thank you William. I am so happy that you enjoyed, not only our hotel but our town as well. We look forward to you returning.

8/10 Hyvä

Rob

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Worthless Reservation
I reserved a king bed room and received a two-queen bed room. As a solo traveler and a 6’-5”, this is annoying. It happens way too frequently. What good is a reservation if it’s swapped out or given away? The rooms are not the same and it’s not what I asked for.
Yöpyi 1 yön elokuussa 2023
N. McGee- GM vastasi 21.8.2023
Hi Rob. I'm sorry that you were unhappy with your reservation. It is never our intention to change any reservation. Since you made your reservation on Hotels.com it is difficult for me to know exactly where the error came from. Unfortunately, the night that you were here we were completely full and could not correct this error by giving you a king room or we certainly would have. My apologies for all of this.

10/10 Loistava

Paul

Yöpyi 1 yön elokuussa 2023
N. McGee- GM vastasi 12.9.2023
Thank you for your rating. We are so happy that you enjoyed your stay.

10/10 Loistava

David

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä heinäkuussa 2023

10/10 Loistava

Robin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
A long, clean night.
The room was very clean. However the air conditioner/combo heat pump was extremely loud all night long.
Yöpyi 1 yön heinäkuussa 2023
GM. Noni vastasi 3.8.2023
Hi Robin, I am so glad that you enjoyed your stay here, except for our air conditioner in your room. Did you speak to the staff about your AC unit? In those cases we would be happy to move you to another room if possible. I am sorry that it was annoying. We try to make sure each room is completely comfortable for you. My apologies.

10/10 Loistava

Maria, Bartlett

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The property is in a great location. You can walk easily to shops, restaurants, and museums. The hotel was immaculate and beautiful. Highly suggest staying here when visiting Pella, Iowa.
Yöpyi 1 yön kesäkuussa 2023
N. McGee- GM vastasi 19.6.2023
I am so happy that you had a great stay. We are hapy that you chose to stay with us and hope that you will return.

10/10 Loistava

Robin

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön kesäkuussa 2023
N. McGee- GM vastasi 19.6.2023
Thank you so much for staying with us. I am so pleased that you enjoyed your stay. I do hope you will come back.

10/10 Loistava

Robert

It was our 54th wedding anniversay it was amazing
Yöpyi 1 yön kesäkuussa 2023
N. McGee- GM vastasi 9.6.2023
Thank you so much for your kind words. I am so happy that you had a great time. We do hope to see you again.

4/10 Huono

THOMAS, Chanhassen

Yöpyi 2 yötä kesäkuussa 2023

2/10 Hirveä

Mary

Disappointed
We didnt get to stay there as the reservation was bogus. Will never use hotel.com again.
Yöpyi 1 yön toukokuussa 2023
N. McGee- GM vastasi 19.6.2023
I am equally as sorry that you didn't get to stay with us. That was such a frustrating time. Please let us know if you decide to come back and we will certainly try to make up for this.

10/10 Loistava

Jennifer

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is a great property in Pella. It’s close to everything. The staff and hotel were great. Rooms were large and spacious.
Yöpyi 2 yötä toukokuussa 2023
N. McGee- GM vastasi 9.6.2023
Thank you Jennifer. I appreciate your kind words. I am sohappy that you enjoyed yourself. Hope to see you again.

10/10 Loistava

Miki, Milan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Perfect stay. Clean room with a wonderful view. Location was amazing, walked to food and shopping.
Yöpyi 1 yön huhtikuussa 2023
Noni - GM vastasi 2.5.2023
Thank you Miki for your review. I am glad that you enjoyed your time here. I understand that our amenities were less than satisfactory for you. Can you tell which amenities you found us lacking in please? I appreciate your time in responding to my questions. I want to do everything I can to make sure we have what our guests want. Thank you for your time.

10/10 Loistava

Diana

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The location of the property was excellent.
Yöpyi 1 yön huhtikuussa 2023
N. McGee- GM vastasi 5.5.2023
Thank you Diana for your review. We appreciate you staying with us and hope that you will return.

10/10 Loistava

Sally

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I love this hotel. It has wonderful rooms with thick soft terry towels; and it is within the city center. Many dining options, along with unique shops, makes this hotel within its beautiful environment perfect for families and friends to gather together.
Yöpyi 1 yön maaliskuussa 2023
Noni vastasi 24.3.2023
Thank you Sally for your kind words. I'm so happy that you enjoyed your stay. I do hope that you return to stay with us at another time. Come see out Tulips in the Spring it's even prettier then.

10/10 Loistava

Shannon

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Practically perfect in every way.
Noni - GM vastasi 7.12.2022
Thanks so much for staying with us. I am so happy that you had a great stay and everything went well while you were here, I do hope that you will return when in the area again.

10/10 Loistava

Paula

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Pella is a wonderful town. Great shopping and restaurants within walking distance. Love it
Yöpyi 1 yön joulukuussa 2022
Noni - GM vastasi 4.12.2022
Thanks so much for staying with us and we are so happy that you loved our town. We hope that you do come back.

10/10 Loistava

Alexa

Liikematkailija
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful, the staff was amazing! The dinner was incredible! Loved the corn chowder soup
Noni vastasi 3.12.2022
Alexa, thanks so much for staying with us. We are so please that you enjoyed yourself and that everything went well. We do hope that we will see you again. Thanks so much!!

10/10 Loistava

Arlo

Yöpyi 2 yötä marraskuussa 2022
Noni - GM vastasi 29.11.2022
Thank you for staying with us and I appreciate your review of our hotel. I am so happy that you enjoyed your stay and hope that you will think of us if you return to Pella.

10/10 Loistava

Taylor

Yöpyi 3 yötä syyskuussa 2022

10/10 Loistava

John

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 6 yötä syyskuussa 2022
GM. Noni vastasi 20.9.2022
Thank you for your review. I certainly do appreciate the time you took to leave that review. I am happy that you enjoyed yourself and do hope that you will return.

8/10 Hyvä

Carol

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was a nice stay. Breakfast was not very good, real oatmeal would have been better than the vat of gravy and dried out biscuits.
Yöpyi 3 yötä elokuussa 2022
Noni - GM vastasi 20.9.2022
I am so sorry that our breakfast was not to your liking. I have discussed with the staff the condition that you found breakfast in so that no one finds that situation again. Other than breakfast I do hope that you enjoyed your stay here and that you will return.

8/10 Hyvä

Tinh

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön kesäkuussa 2022

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very comfortable and pleasant stay. Beautiful hotel and fun interesting surroundings. Staff was pleasant and helpful. We will definitely recommend your hotel to friends and family!
Yöpyi 1 yön kesäkuussa 2022

10/10 Loistava

Don

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room was ready when we arrived. Nice and clean. Breakfast was continental style and included Dutch pastries which were excellent!
Yöpyi 1 yön toukokuussa 2022

10/10 Loistava

Katherine

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was centrally located amongst many stores. It was clean and the staff was friendly. It wasn't noisy and there was a great view!
Yöpyi 1 yön toukokuussa 2022

10/10 Loistava

Richard

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2022

10/10 Loistava

Pam

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel is right in the heart of downtown Pella. We stayed there for the Christmas Festival. Everything we did we walked to accept one house on the home tour. Downtown has limited dining options. We did have to drive away to eat at a place where we could sit down, relax, and eat. The Peanut Pub in town serves only alcohol. We did see people order pizza from across the street and bring it in to eat while drinking. The hotel has a restaurant but it is a little pricey when you are looking for something like a Cesar salad and a burger. The hotel is clean and quiet. Rooms had plenty of space. They include a fridge, microwave, and a small coffee maker. Pro-tip, I saw someone take down the pot from their coffee maker, fill it with coffee, then return to his room where he kept it warm as he drank a few cups. Clever! Free breakfast included 2 different pastries, 2 cereals, some frozen yogurt. There were also bags of instant oatmeal and hot water. Limited but free. Overall, lovely stay.
Yöpyi 2 yötä joulukuussa 2021

8/10 Hyvä

Todd

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Within walking distance to all the main attractions
Yöpyi 1 yön syyskuussa 2021
GM vastasi 14.9.2021
Thank you for staying with us. I do hope that you will return again.

10/10 Loistava

Leonardo

Yöpyi 1 yön syyskuussa 2021

10/10 Loistava

Andrew

Yöpyi 2 yötä syyskuussa 2021

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä elokuussa 2021
General Manager, Noni vastasi 31.8.2021
Thank you for your review. I am so happy that you enjoyed your stay. Please think of us in the future when you are in the area.

10/10 Loistava

Harold

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hotel was very nice. The morning breakfasts were very poor. Overall the hotel was very over priced
Yöpyi 1 yön elokuussa 2021
Thank you, GM vastasi 18.8.2021
I appreciate that you liked out hotel. I'm sorry that you found the pricing to too high for you. I am sorry that you may not be staying with us in the future but I hope you do reconsider.

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
The hotel itself was nice but with staying there for a huge event the night before we spoke up super hungry and lokking forward to almost no options for breakfast and not a hot breakfast. Unfortunately it is one of our non negotiables when having to pay 220 for a room. We also heard others complaining about this as well. We booked somewhere else for next year but if the breakfast options changed in the future we would consider coming back.
Yöpyi 1 yön elokuussa 2021
Thanks you, GM vastasi 18.8.2021
I am sorry that you were not aware of the options for breakfast within walking distance from our hotel. I know that our breakfast is not yet back to normal yet due to the items being removed due to Covid. We are struggling with being sure what our guests want us to do about the hot food that was serve yourself so we have chosen to remain safe and not introduce such items back onto our buffet yet. I do hope that you understand.

10/10 Loistava

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean, friendly welcoming staff
Yöpyi 1 yön elokuussa 2021
General Manager, Noni vastasi 15.8.2021
Thank you for your review and rating of our hotel. I am so glad that you enjoyed your stay with us and hope that you will return to stay again.

10/10 Loistava

Michael B

Yöpyi 2 yötä elokuussa 2021

10/10 Loistava

Krista

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön heinäkuussa 2021
Noni-GM vastasi 3.8.2021
Thank you for your review. I appreciate you staying with us and am so glad that you enjoyed your stay. I hope to see you in future.

10/10 Loistava

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Location to downtown is awesome, room was very nice. Parking is interesting, no real directions or signs on where to park and where to enter hotel as you are circling the block the building is on.
Yöpyi 1 yön heinäkuussa 2021
Noni-GM vastasi 27.7.2021
Thank you for your review. I realize that the city parking garage has limited signage, parking options are always the first question we get. We do our best to let our guests know the options at check in but I do understand how confusing it might be. I am, however, happy that you enjoyed your stay, despite the parking. I do hope that you would consider returning. Thanks for your time.

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean hotel with friendly staff full of great recommendations on things to do and see!!! Located right next to tons of fun activities
Yöpyi 1 yön heinäkuussa 2021
Noni-GM vastasi 26.7.2021
Thank you for your review. I am so happy that you enjoyed your stay. We certainly hope that you will return.

10/10 Loistava

Alicia

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä heinäkuussa 2021
Noni-GM vastasi 23.7.2021
Hi Alicia, thank you for your review of our hotel. I am so pleased that you had a good stay and like our hotel. I hope that mean you will choose us again if you ever need accommodations in Pella in the future.