6/10 OK
Gilda
22.7.2025
Always desired to stay here. ….and did.
Reserved a suite that came across as clean & great. However, the door was jagged at the bottom. I had to push it open. Whatever was at the bottom of the door ruined the floor. I usually can enter a Hotel Suite with greatest of ease. Not that night. Was given another suite. Same problem with the door, but not as bad. I traveled over 800 miles. Tired & Sleepy, Hotel room no2# had aroma to it. Something was sprayed. Not given NEW CLEAN ROOM. I shared this information with Hotel Front Desk.
I was advised to email complaint w/photos of jagged door & scratch to floor.
Appreciation to front desk personnel for promising that my $50 ACCIDENTAL COST will be refunded to me proper. I’ll inform my CC-People of my ordeal. Also, I read about free parking. Thanks to Floyd he waived the $14 fee & offered a refreshment from the cafe. (Nice gesture)
I was absolutely unsatisfied. One major thing kept coming to me. Location of each room had me shook. I didn’t even come out for breakfast.
Just being completely honest. (Lovely area)
Thanks 👋
Gilda
Yöpyi 1 yön heinäkuussa 2025