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Arvostelut: Delta Hotels by Marriott Philadelphia Airport

3.5 out of 5
Delta Hotels by Marriott Philadelphia Airport
500 Stevens Dr, Philadelphia, PA

Arvostelut

8,0

Erittäin hyvä

Arvosana 10 - Loistava. 824 kautta 1597 arvostelua" "
Arvosana 8 - Hyvä. 337 kautta 1597 arvostelua" "
Arvosana 6 - OK. 171 kautta 1597 arvostelua" "
Arvosana 4 - Huono. 124 kautta 1597 arvostelua" "
Arvosana 2 - Hirveä. 141 kautta 1597 arvostelua" "

8,6/10

Siisteys

8,6/10

Henkilökunta ja palvelu

8,0/10

Palvelut/mukavuudet

8,4/10

Majoituspaikan kunto ja tilat

8,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Richard

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I didn't like the $25 parking fee
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Peter

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fresh outside airc
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Roman

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place to stay if you need easy and quick access to the airport. It was very quiet especially given proximity to the airport. Airport shuttle was great - took 5 min to get to the terminal
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Felicia

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly staff, clean common areas as well as rooms and quick, free airport transportation.
Yöpyi 1 yön huhtikuussa 2024
TW vastasi 22.5.2024
Good Afternoon,Thank you so much for staying with us at the Delta Hotel Philadelphia. We value and appreciate your feedback. We look forward to your returned visit. Have a wonderful day.

8/10 Hyvä

Phillip Alfred

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
TW vastasi 22.5.2024
Good Afternoon,Thank you so much for staying with us at the Delta Hotel Philadelphia. We value and appreciate your feedback. We look forward to your returned visit. Have a wonderful day.

10/10 Loistava

Robert

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Perfect place to stay I would definitely recommend
Yöpyi 1 yön toukokuussa 2024
Carl Brown, General Manager vastasi 21.5.2024
Robert...Thank you for the excellent review! We enjoyed having you as our guest.

6/10 OK

Gary, Somerville

Yöpyi 1 yön toukokuussa 2024
Carl Brown, General Manager vastasi 21.5.2024
Gary...Thank you for being my guest! I look forward to welcoming you back again soon.

10/10 Loistava

Jerry

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Carl Brown, General Manager vastasi 21.5.2024
Jerry, Thank you for the excellent rating! See you again soon.

10/10 Loistava

Jasmine

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
The staff went over & beyond. Everyone was extremely helpful & polite.
Yöpyi 2 yötä toukokuussa 2024
TW vastasi 20.5.2024
Good Morning,Thank you so much for being our guest. We value and appreciate your feedback. We look forward to your return.Have a wonderful day.

10/10 Loistava

Shernette

Hyvää: Siisteys ja palvelut/mukavuudet
Nice
Yöpyi 1 yön toukokuussa 2024
TW vastasi 20.5.2024
Good Morning,Thank you so much for being our guest. We value and appreciate your feedback. We look forward to your return.Have a wonderful day.

10/10 Loistava

Christel

Liikematkailija
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel Friendly staff
Yöpyi 2 yötä toukokuussa 2024
Carl Brown, General Manager vastasi 14.5.2024
Christel...Thank you for the wonderful review! We look forward to welcoming you back again soon.

8/10 Hyvä

jaleel

Yöpyi 1 yön maaliskuussa 2024
TW vastasi 14.5.2024
Good Day,Thank you so much for staying with us at the Delta Airport Hotel. We appreciate your feedback and look forward to your return. Have a great day.

8/10 Hyvä

Dennis, Dallas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
JayFrink vastasi 14.5.2024
Thank you for providing feedback about your stay. We look forward to seeing you again.

10/10 Loistava

Ruth

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
TW vastasi 20.5.2024
Good Morning,Thank you so much for being our guest. We value and appreciate your feedback. We look forward to your return.Have a wonderful day.

8/10 Hyvä

michel

Liikematkailija
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall nice hotel - great value for your money
Yöpyi 1 yön toukokuussa 2024
TW vastasi 13.5.2024
Good Morning,Thank you for staying with us at the Delta Philadelphia Airport. We appreciate you taking the time to provide your feedback and we value your opinion. We look forward to your next visit. Have a wonderful day.

10/10 Loistava

Raquel

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved our room!
Yöpyi 2 yötä toukokuussa 2024
TW vastasi 10.5.2024
Good morning, Thank you for staying with us. We excited to hear that you enjoyed your stay. We look forward to seeing you again. Have a great day.

6/10 OK

Ebony

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
TW vastasi 10.5.2024
Good morning,Thank you for staying with us. We value your feedback and look forward to seeing you again. Have a wonderful day.

10/10 Loistava

Susana

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff were patient and friendly. Lounge was clean and spacious. Well supplied.
Yöpyi 1 yön toukokuussa 2024
Carl Brown, General Manager vastasi 8.5.2024
Susan...I am happy to hear you enjoyed your stay with us. See you again n soon,

6/10 OK

Daniel

Same as last recview
Yöpyi 1 yön huhtikuussa 2024
Carl Brown, General Manager vastasi 8.5.2024
Daniel, Thank you for being my guest. We look forward to seeing you again soon!

6/10 OK

Daniel

The hotel was decent. The restaurant was terrible (service wise) we went in around 8pm waited for a table. Once available we waited for first table to be cleaned off…nothing. We then went and sat down at another table the older waitress said she would be over soon they are short then proceeded ignore us never came back over. In the meantime sat other people and served them. We left and used DoorDash. Front desk service great for most part. The only negative was we got a room for three of us the “sofa bed” was extremely small but no other rooms available (busy weekend understandable) but when we asked for blankets sheets and pillow for it we were told that stuff gets locked up until the morning. The room we had was decent but there were shards of glass in the carpet. Everything else was clean though.
Yöpyi 1 yön huhtikuussa 2024
Carl Brown, General Manager vastasi 8.5.2024
Daniel, Thank you for for candid review. We consider your voice and concerns to be very critical to our ability to improve. Your voice has been heard and I will make sure to engage the F&B team and deliver a improved experience.

10/10 Loistava

Daneida

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Carl Brown, General Manager vastasi 10.5.2024
Daneida...Thank you for the wonderful 5 out of 5 review!

10/10 Loistava

Robert

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was nice, really like the guy whom checked me in, really cool guy.
Yöpyi 1 yön toukokuussa 2024
Carl Brown, General Manager vastasi 8.5.2024
Robert, Thank you for the wonderful review. We look forward to seeing you again soon.

10/10 Loistava

Sarah

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room was very clean and spacious. Very kind staff and good food options.
Yöpyi 1 yön toukokuussa 2024
Carl Brown, General Manager vastasi 6.5.2024
Sarah...Thank you for the wonderful review! We look forward to seeing you again soon.

8/10 Hyvä

Derrick

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Carl Brown, General Manager vastasi 7.5.2024
Derrick...Thank you for being our guest. We look forward to welcoming you back soon.

2/10 Hirveä

Oksana

Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very dirty place. Bad service!!!
Yöpyi 4 yötä huhtikuussa 2024
Carl Brown, General Manager vastasi 6.5.2024
Oksana...I am sorry to hear that things did not go as well as we expected. Please contact me offline s I would like to redeem ourselves in your eyes and make this right.

10/10 Loistava

kerrell

This hotel was super clean and the staff was great. We had a slight billing hiccup that was taken care of in a super timely manner. I will definitely be back, the bed was so comfortable, bedding super clean and bathrooms clean as well
Yöpyi 1 yön toukokuussa 2024
Heather Miller vastasi 4.5.2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us at Delta Hotels by Marriott Philadelphia Airport.

6/10 OK

Linda Wagner

Yöpyi 1 yön toukokuussa 2024

4/10 Huono

Kun

long waiting time
Yöpyi 1 yön huhtikuussa 2024
Heather Miller vastasi 4.5.2024
Thank you for sharing your experience with us. However, we sincerely apologize for the extended waiting times you experienced. Please know that we're taking steps to address this issue to prevent similar occurrences in the future.We hope to have the opportunity to welcome you back and provide you with a seamless and enjoyable stay.

10/10 Loistava

Denise, Chagrin Falls

Yöpyi 2 yötä huhtikuussa 2024

8/10 Hyvä

Raquel

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Heather Miller vastasi 4.5.2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us at Delta Hotels by Marriott Philadelphia Airport.

10/10 Loistava

Susan

Liikematkailija
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Easy from airport. Very friendly and comfortable
Yöpyi 1 yön toukokuussa 2024
Carl Brown, General Manager vastasi 8.5.2024
Susan, Thank you for choosing us! We look forward to seeing you again soon.

6/10 OK

scott

Matkusti perheen kanssa
Huonoa: Majoituspaikan kunto ja tilat
Missing faucet cover in bath tub. no hair dryer reading light over bed did not work. windows dirty
Yöpyi 1 yön huhtikuussa 2024
Heather Miller vastasi 4.5.2024
Thank you for sharing your experience with us. However, we sincerely apologize for the inconveniences you experienced during your stay. Please know that we're taking steps to address these issues to prevent similar occurrences in the future.We hope to have the opportunity to welcome you back and provide you with a seamless and enjoyable stay.

6/10 OK

Alix

Hyvää: Siisteys
Yöpyi 1 yön huhtikuussa 2024
TW vastasi 20.5.2024
Good Morning,Thank you so much for being our guest. We value and appreciate your feedback. We look forward to your return.Have a wonderful day.

10/10 Loistava

VICTORIA

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Would stay here again
Yöpyi 2 yötä huhtikuussa 2024
Heather Miller vastasi 4.5.2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us at Delta Hotels by Marriott Philadelphia Airport.We look forward to welcoming you back on your next visit to Philadelphia!

10/10 Loistava

TYLISHA

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Palvelut/mukavuudet
Front desk staff very pleasant, rooms are beautifully clean, no disappointments. I would definitely stay here again
Yöpyi 1 yön huhtikuussa 2024
Heather Miller vastasi 4.5.2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us at Delta Hotels by Marriott Philadelphia Airport.We look forward to welcoming you back on your next visit to Philadelphia!

10/10 Loistava

Leona

It was excellent
Yöpyi 1 yön huhtikuussa 2024
Heather Miller vastasi 4.5.2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us at Delta Hotels by Marriott Philadelphia Airport.We look forward to welcoming you back on your next visit to Philadelphia!

10/10 Loistava

Jennifer

Yöpyi 1 yön huhtikuussa 2024
TW vastasi 20.5.2024
Good Morning,Thank you so much for being our guest. We value and appreciate your feedback. We look forward to your return.Have a wonderful day.

10/10 Loistava

Michael

Yöpyi 1 yön huhtikuussa 2024
TW vastasi 20.5.2024
Good Morning,Thank you so much for being our guest. We value and appreciate your feedback. We look forward to your return.Have a wonderful day.

10/10 Loistava

Neil

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great
Yöpyi 1 yön huhtikuussa 2024
Heather Miller vastasi 4.5.2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us at Delta Hotels by Marriott Philadelphia Airport.We look forward to welcoming you back on your next visit to Philadelphia!

6/10 OK

reginald

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
The property was clean but the customer service could have been better. The parking situation is poor!
Yöpyi 3 yötä huhtikuussa 2024
Heather Miller vastasi 4.5.2024
Thank you for sharing your experience with us. However, we sincerely apologize for the inconveniences you experienced during your stay. Please know that we're taking steps to address these issues to prevent similar occurrences in the future.We hope to have the opportunity to welcome you back and provide you with a seamless and enjoyable stay.

10/10 Loistava

Joshua

Yöpyi 1 yön huhtikuussa 2024
Carl Brown, General Manager vastasi 15.5.2024
Joshua../.Thank you for the 5 out of 5 review! I look forward to seeing you again soon.

8/10 Hyvä

Jonathan

Yöpyi 1 yön huhtikuussa 2024
Heather Miller vastasi 4.5.2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us at Delta Hotels by Marriott Philadelphia Airport.We look forward to welcoming you back on your next visit to Philadelphia!

10/10 Loistava

Christopher

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Love this place. Weird location but beautiful property with reasonable rates
Yöpyi 1 yön huhtikuussa 2024
Carl Brown, General Manager vastasi 6.5.2024
Christopher...Thank you for the 5 our of 5 review! We look forward to seeing you again soon.

8/10 Hyvä

carlos

Matkusti perheen kanssa
Only drinking water available after hours from vending machines which did not work...
Yöpyi 1 yön huhtikuussa 2024
TW vastasi 23.4.2024
Good Day,We are very sorry to hear this, We do appreciate and value your feedback. We have vending on every floor including hydration stations, as well as a 24 hour market that has food and beverage. We apologize that you were not made aware of these amenities. Hopefully when you return we can show you our food and beverage options for after hours. Have a great day.

8/10 Hyvä

Kindria

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall nice property. Great location near the airport.
Yöpyi 2 yötä huhtikuussa 2024
Jfrink vastasi 22.4.2024
Thank you for providing feedback about your stay. We look forward to seeing you again at The Delta.

8/10 Hyvä

Kindria

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice property! I love that it’s kind of secluded. The staff was awesome and very helpful. The only complaint that I have is that the towels and wash clothes could use some bleach.
Yöpyi 1 yön huhtikuussa 2024
Jfrink vastasi 22.4.2024
Thank you for providing feedback about your stay. We will use your comments as a training opportunity to help improve the guest experience.

8/10 Hyvä

ALAN, Fredericksburg

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Only issue was i needed new towels and never received them.
Yöpyi 2 yötä huhtikuussa 2024
JasonF vastasi 22.4.2024
Thank you for providing feedback about your stay. We will use your comments as a training opportunity to help improve the guest experience.

6/10 OK

Isabella

Matkusti kumppanin kanssa
Huonoa: Majoituspaikan kunto ja tilat
The staff were nice they messed up our reservation and didn’t give us pantry access first, our door key didn’t work to get us into our room or into the pantry, had to go back down twice to get it fixed, they blamed experian. The room was not cleaned once the whole time we were there and there were bugs in the window sill. Would not have paid as much as I did if this would’ve been the experience
Yöpyi 3 yötä huhtikuussa 2024
JasonF vastasi 22.4.2024
Thank you for providing feedback about your stay. We will use your comments as a training opportunity to help improve the guest experience.

6/10 OK

Charles

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We arrived at the airport at 10:30pm and needed the shuttle to the hotel. Called the hotel and was immediately put on hold. They never connected me. Had to find our own way to the hotel. When i told the checkin person about our issue, she was indifferent "We were very busy tonight". We picked this hotel because we knew we would need the shuttle. Very disappointed.
Yöpyi 1 yön huhtikuussa 2024
J.Frink vastasi 22.4.2024
Dear Guest,I recognize your time is valuable and I appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience is an isolated incident.I hope you choose to stay with us again, whenever your travels bring you back to the area.Sincerely,Jason FrinkDirector of Guest ServicesDelta Hoteljason.frink@deltahotelphiladelphiaairport.com610-521-5900

2/10 Hirveä

Brianna

Matkusti ryhmän kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Horrible staff at the time of check in early Saturday morning. Did not allow me to check into my hotel until 3:45am after arriving and booking a room at midnight. I saw roaches in the bathroom and the room also did not have hot water. The staff were not accommodating to my situation and stated that I was being extra by asking how long the wait would be in the hotel lobby.
Yöpyi 1 yön huhtikuussa 2024
JasonF vastasi 22.4.2024
Dear Guest,I recognize your time is valuable and I appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience is an isolated incident.I hope you choose to stay with us again, whenever your travels bring you back to the area.Sincerely,Jason FrinkDirector of Guest ServicesDelta Hoteljason.frink@deltahotelphiladelphiaairport.com610-521-5900