Phoenicia Hotellit

”property issues: Room #3: noisy rooms especially with adjoining doors, there was a family with kids next to us and it was noisy noisy noisy, drafty front door, no gasket to keep wind out, shower water pressure OK but shower head not working properly, came out like a garden hose, no hangers in closet could not hang up hiking clothes, (cafe/breakfast not open (they only tell you that once you book), pictures on website make the rooms look way better than they are. the only reason to stay here is...

”Easy access to rooms and the main lobby/office. Breakfast in the lobby was also great to have ”

”There is no longer a coffee maker in the room. There is one in the lobby ... which is good, but requires one to dress and go out to get morning coffee. The place is clean and well maintained.”

”very new hotel with nice breakfast for free”

”The location is convenient for Belleyare skiers.”

”Pool was closed and no table pool sticks”

”When we arrived, there was a ton of confusion. A film crew was setting up to film scenes in an upcoming Amazon film. We were directed to the rear of the property as we were mistaken as some of the crew. When we finally did get to check in with the front desk they told us that "this was only going on for the next few days" which meant our entire stay. Next, after settling into our room, our vehicle was entirely surrounded by gear belonging to the film crew. There was poor communication between...

”Everything was great. The gym and pool appeared larger in the hotel photos but were sufficient for our needs.”

”Clean room, staff was helpful”

”The room was cleanish. There was what I assume is soap residue on the shower curtain, a few stray hairs in the shower and I did not step on the floor barefoot. It was clean enough for what we needed but I would not book more than a few nights. There is only a mini fridge in the room and microwave in the lobby. Water pressure was good and hot. Overall cleanliness was disappointing but for the price I didn’t expect much better. The staff that I interacted with was kind. ”

”Great for what it is. Not fancy, but some good amenities: frig, microwave. Also clean. ”

”Room, very clean; check in easy and fast; Service prompt and courteous; Everything is great about this motel including the price. ”

”The king loft room was cute. Wish there were more activities and the fire pit wasn’t really up and going as often as it should. The restaurant was great and so was the server. ”

”Nice hotel. Reception staff had great tips for hiking trails in the Catskills.”