Huoneistohotellit – Phu Quoc

”it was ok”

”Everything was great. Location great. The only recommendation is to specify exactly how to get to the hotel and to provide more hangers and face towels without requesting.”

”Good”

”We were very very disappointed when check in , we booked one the apartment 3 bedrooms sea view & fireworks, but They want to give us 3 bedrooms different level no view at all , we rejected it then we had the problem too much problem communicated with owner ,5 hours couldn’t check in because she didn’t know ENGLISH at all , she took the email from Expedia then translated it in Vietnamese languages , wasn’t exactly that the booking, finally after 5 hours fighting then she gave us the apartment 3...

”We spent an hour sending messages about the correct location of the hotel. Anyway, this is not hotel. It is a residence building on the hillside. Have to use stairway or escalators going up from Starbucks to the building. On hotles.com, they show their location is incorrect. Location would be the three big buildings when you see from Starbucks and cable car station. Room is similar with pictures from hotels.com. however, the lobby is on 3rd floor and no reception, just a security booth. The...

”Unfortunately, our stay was not very pleasant. The noise from the neighboring room and the room above made it impossible for us to sleep well. The soundproofing is really poor, and noise from the hallway and common areas can be clearly heard inside the room.”