Piffard Hotellit

”The breakfast food was cold, no hot sausage, no hot egg. I had a bad day, keep going to the bathroom made my travel very hard!”

”One of the receptionists was cool, but the hotel is literally a mess. They say the rooms are non-smoking, yet the first room I got reeked of Marlboro cigarettes — it was like a literal hotbox of smoke. Then the second room I got, because I refused to stay in the first one, was a complete mess. The sheets weren’t even cleaned, and housekeeping clearly doesn’t bother changing them. The comforter had stains, and there were literal cigarette burn marks all over it. That’s honestly so gross and...

”Our stay was disappointing from the moment we arrived. We checked in during the evening when the hotel was not busy, yet we still had to wait several minutes because the front desk receptionist (I believe her name was Debby) was apparently at the gas station on the corner. During that time, the hotel entrance and desk were left completely unattended, which felt unsafe and unprofessional. Although this is advertised as a smoke-free property, the receptionist was smoking behind the counter, and...

”Clean room and bath. Quiet. Would stay again.”

”Parking was easy and free which was good. Breakfast was good just needed a non pork item for meat for travelers who don’t eat pork. ”

”I was not told until I checked in and paid that there was no elevator and I had to lug my stuff up 2 fights of stairs. I am physically able but at times travel with older folks who would not be able to do that. I got there late and the vending machine on 2nd floor did not work to get drinks. I told the desk next day. Breakfast was fresh and food area very clean. Maybe a few food items for those who arrive late to buy would be good. ”

”Breakfast was good with large variety. Had only sausage,would have like bacon or ham. Casino was nice with large variety of machines. Staff was friendly and helpful.”

”Cute bed & breakfast. Very friendly and welcoming. Location is on main street within walking distance to shops but far away enough that it isn't noisy. ”

”Clean and large room”

”The sheets were stained with appeared to be lubricant. I attached a picture. Didn’t notice until morning. It was disgusting. The lobby smelled when you walked in like a very dirty person.”

”I come for only an overnight stay-less than 12 hrs. I rest for a long ride home. Everyone is always pleasant and helpful.”

”Close to RIT and restaurants. Comfortable and easy temperature control. Decent. Friendly staff.”

”Quiet comfortable room”

”They are not pet friendly. They are pet tolerant. They will take $50 from you if you bring a pet. Exorbitant, excessive, unreasonable, and unflinching. I also have not yet been refunded my incidental charges deposit”

”Very helpful staff.”

”The room was not worth the cost. Thankfully we only needed it for 1 night for a wedding nearby but the bed was awful. Check in was confusing, it was at the bar. We could deal with it being less eye appealing if the price matched it. Would not recommend. ”

”Was a bit of chaos checking in a one a long wait. But the attendant was nice and the property was clean. Good central location.”

”Wonderful place to stay! Owners were so kind and welcoming. The breakfast was delicious and the brewery next door was an extra bonus.”

”The property is clean and well maintained. Staff friendly.”