2/10 Hirveä
Whitney
2.6.2024
We arrived to our hotel and put our stuff in the room. We put food in the fridge and it was cold when we put it in there. Later throughout our trip we noticed the fridge had stopped working and all of our food had gone bad. There was not an employee on site! no one!!! Not a soul….They left the hotel full of guests with no one here!!! went to the front desk rang the door bell and called multiple times. Even checked the back room to see if they had fallen asleep but no one was on site. The next morning locked myself out of my room and still no one there to helps us. Luckily I found my key and we packed up and left. So unprofessional and unsafe to leave a hotel full of guest with no one there. And to top it all off our jetted tub did not work that we paid extra for also no one on site to help with that issue or ask for refund or some kind of compensation. Save your money and go somewhere else.
Whitney
Yöpyi 2 yötä toukokuussa 2024