One Bedroom Ocean View | Terassi/patio

Arvostelut: Umaya Resort & Adventures

4 out of 5
Umaya Resort & Adventures
Maya Beach, Stann Creek, Placencia

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 509 kautta 835 arvostelua" "
Arvosana 8 - Hyvä. 224 kautta 835 arvostelua" "
Arvosana 6 - OK. 61 kautta 835 arvostelua" "
Arvosana 4 - Huono. 34 kautta 835 arvostelua" "
Arvosana 2 - Hirveä. 7 kautta 835 arvostelua" "

9,2/10

Siisteys

9,4/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

8,8/10

Majoituspaikan kunto ja tilat

8,8/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Paul

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Our first time back in Belize in 18 years . Umaya was the perfect place. The views over the lagoon towards the Maya mountains are perfect backdrop after a day at the beach and pool. The staff were great, very helpful with booking trips etc. The restaurant is excellent and the wood burning Pizzeria provides a great alternative. We will be back

8/10 Hyvä

Darlene

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024

2/10 Hirveä

Brenda

Yöpyi 8 yötä helmikuussa 2024

10/10 Loistava

Angela

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Very friendly staff and super attentive. Unit could use more kitchen items and the bathrooms need a major overhaul. Pool needed maintenance, as well. Amazing, clean beach and staff were constantly working to keep it clean. Housekeeping did not come until dinner, but when asked for extra pillows, someone came right away. Laguna was great food and service. Pizza place was yummy, but expensive. Our family of 5 had a wonderful time.
Yöpyi 2 yötä maaliskuussa 2024

8/10 Hyvä

Trevor

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The property was clean and very quiet with easy access to the beach even if your room was on the lagoon side. All of the staff were kind and helpful as well. This was exactly what we needed to disconnect from our busy schedules.
Yöpyi 6 yötä huhtikuussa 2024

10/10 Loistava

Maria

Yöpyi 5 yötä maaliskuussa 2024

8/10 Hyvä

anaitte

Matkusti pienten lasten kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
The beach is not very nice. The restaurant isn’t always open
Yöpyi 2 yötä maaliskuussa 2024
The Team at Umaya vastasi 4.4.2024
Hi Anaitte,Thank you for sharing your feedback. We are sorry to hear that you encountered some issues with the beach and restaurant availability. Please note that Don Tonito's Pizzeria is open daily from 12 p.m. to 8 p.m. and Restaurante Laguna serves breakfast from 7 a.m. to 10 a.m., lunch from 12 p.m. to 3 p.m., lunch snacks from 3 p.m. to 5:30 p.m., and dinner from 5:30 p.m. to 9 p.m. We hope this information is helpful and we apologize for any inconvenience caused.

6/10 OK

alberto

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
Untrained staff
Yöpyi 2 yötä maaliskuussa 2024
The Team at Umaya vastasi 4.4.2024
Hi Alberto,Thank you for sharing your feedback with us. We apologize if our staff's service did not meet your expectations. Thank you for bringing this to our attention, and we hope to have the opportunity to exceed your expectations in the future.

8/10 Hyvä

chris j

Yöpyi 6 yötä maaliskuussa 2024
The Team at Umaya vastasi 10.4.2024
Hi Chris,Thank you so much for taking the time to leave us a review! We truly appreciate it. We can't wait to have the pleasure of welcoming you back again soon!

4/10 Huono

Kristen

Yöpyi 1 yön maaliskuussa 2024
The Team at Umaya vastasi 4.4.2024
Hi Kristen,Thank you for taking the time to leave us a review. Your feedback is important to us.

10/10 Loistava

Robert

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Rooms were great size, quiet. Need more kitchen dishes, cutlery and oven mitts
Yöpyi 14 yötä helmikuussa 2024
The Team at Umaya vastasi 13.3.2024
Hi Robert,Thank you for your valuable feedback regarding the kitchen amenities; we'll certainly take this into consideration to enhance our guests' experience in the future. We hope to have the opportunity to welcome you back soon!

10/10 Loistava

Caelin

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Just wonderful and very friendly staff
Yöpyi 1 yön maaliskuussa 2024
The Team at Umaya vastasi 13.3.2024
Hi Caelin,Thank you for your review. Your kind words mean a lot to us, and we can't wait to welcome you back for another wonderful experience soon!

8/10 Hyvä

Gary

Yöpyi 3 yötä maaliskuussa 2024
The Team at Umaya vastasi 4.4.2024
Hi Gary,Thank you for taking the time to leave us a review. We hope to have the pleasure of welcoming you back soon.

10/10 Loistava

Francis

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was great and the location is good
Yöpyi 2 yötä maaliskuussa 2024
The Team at Umaya vastasi 13.3.2024
Hi Francis,Thank you for sharing your feedback! We're happy to hear that you enjoyed your experience with us and we look forward to welcoming you back soon for another delightful visit.

10/10 Loistava

Wendy

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved that it was quiet, not crowded, well kept and everyone we interacted with was very friendly and helpful.
Yöpyi 9 yötä helmikuussa 2024
The Team at Umaya vastasi 13.3.2024
Hi Wendy,Thank you for sharing your feedback! Your satisfaction is our top priority, and we can't wait to have you back for another serene and enjoyable visit.

10/10 Loistava

Daniel L

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä helmikuussa 2024
The Team at Umaya vastasi 13.3.2024
Hi Daniel,Thank you for leaving us such a great review.

10/10 Loistava

Mohamad, Belize

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
The Team at Umaya vastasi 13.3.2024
Hi Mohamad,Thank you for leaving us such a great review. We appreciate your feedback.

10/10 Loistava

Francis

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My Family of three enjoyed a beach front two bedroom penthouse. It was very spacious with a great view of the beach. We enjoyed our balcony where we played card games. The site had nice bars and restaurants. Beautiful pool and jacuzzi. The staff were very friendly and helpful. Very relaxing.
Yöpyi 2 yötä helmikuussa 2024
The Team at Umaya vastasi 13.3.2024
Hi Frencis,It sounds like you had a wonderful family vacation! Thank you for your kind words about our friendly and helpful staff. We're so happy that your stay was very relaxing, and we hope to welcome you back for another memorable experience in the future!

10/10 Loistava

sangeetha

Yöpyi 1 yön helmikuussa 2024
The Team at Umaya vastasi 13.3.2024
Hi There,Thank you for taking the time to leave us such a great review.

10/10 Loistava

James

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The property is excellent. Great pool, great beach, great beach bar. The staff is the best ever.
Yöpyi 7 yötä helmikuussa 2024
The Team at Umaya vastasi 13.3.2024
Hi James,Thank you for taking the time to leave us a review. We're delighted that our property and staff exceeded your expectations. We hope to welcome you back for another wonderful experience soon!

4/10 Huono

Lori

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Terrible! Terrible service. Do not have any events here, spare yourself the headache and stress. I ordered 4 course meal. Did not get the vegetables nor deserts with no explanation. Over 35 guests booked and stayed at Umaya. I didn’t even get a free coffee. The staff knew that I was celebrating my 60th and took business to them both in room, restaurant and alcohol sales. Umaya charges all rates and events in US dollars but the service doesn’t match the prices. Do yourself a favor and stay somewhere else.
Yöpyi 4 yötä tammikuussa 2024
The Team at Umaya vastasi 13.3.2024
Hi Lori,Your feedback is incredibly important to us, and we sincerely apologize for any inconvenience caused. We will address these issues with our team to ensure that such lapses in service do not occur in the future. We hope to have the opportunity to regain your trust and provide you with the exceptional service you deserve should you choose to give us another chance in the future.

10/10 Loistava

Cecilia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great sevice, lovely resort. Clean and well kept. Will definitely be back.
Yöpyi 4 yötä tammikuussa 2024
The Team at Umaya vastasi 13.3.2024
Hi Cecilia,Thank you for your kind words. We can't wait to welcome you back for another enjoyable stay in the future!

10/10 Loistava

Serge

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
great tream of poeple
Yöpyi 1 yön helmikuussa 2024
The Team at Umaya vastasi 13.3.2024
Hi Serge,Thank you for leaving us a review. We are happy to hear that our team was able to make your experience even more memorable. We hope to welcome you back soon.

4/10 Huono

Mishay

Yöpyi 4 yötä tammikuussa 2024
The Team at Umaya vastasi 13.3.2024
Hi Mishay,Thank you taking the time out to leave us a review. We hope to have the pleasure of welcoming you back soon.

10/10 Loistava

Gary

Hyvää: Palvelut/mukavuudet
Very good service Staff and room were above expectations A problem with the refrigerator that they jumped on promptly
Yöpyi 3 yötä tammikuussa 2024
The Team at Umaya vastasi 13.3.2024
Hi Gary,Thank you for your feedback! We appreciate your understanding and hope to have the opportunity to welcome you back for another excellent stay in the future!

10/10 Loistava

James

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved the design and landscape of the property. Room was very spacious and you can go to either lagoon or beach side. Restaurant onsite was wonderful. Beach and the dock were very nice and staff were friendly.
Yöpyi 2 yötä tammikuussa 2024
The Team at Umaya vastasi 13.3.2024
Hi James,Thank you for taking the time to leave us a review. We appreciate your kind words about our friendly staff. We hope to welcome you back for another enjoyable stay soon!

4/10 Huono

Steven

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Siisteys
The property and amenities eere great but could not enjoy them because of all the mosquitoes
Yöpyi 1 yön tammikuussa 2024
The Team at Umaya vastasi 2.2.2024
Hi Steven,Thank you for leaving us a review. We appreciate your feedback. We recommend using a repellent when doing outdoor activities since we are located in a tropical climate. We usually have bug repellant available onsite.

6/10 OK

Jose Andres

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön tammikuussa 2024
The Team at Umaya vastasi 2.2.2024
Hi Jose,Thank you for leaving us a review. We appreciate your feedback.

8/10 Hyvä

Alexandra

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä tammikuussa 2024
The Team at Umaya vastasi 2.2.2024
Hey Alexandra,Thank you for taking the time to leave us a review. We are looking forward to having you back with us in the near future.

10/10 Loistava

Carey

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
They made dealing with various food issues easy. Also the excursion we took through the tesort was amazing and easily booked.
Yöpyi 4 yötä tammikuussa 2024
The Team at Umaya vastasi 2.2.2024
Hi Carey,Thank you for taking the time to leave us a review. We are so happy to hear that you enjoyed your stay with us. We are looking forward to welcoming you back soon.

10/10 Loistava

Gretchen

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lovely hotel
Beautiful location, gorgeous beach. Kinda far from town - I forgot to check before booking. But it was luxurious and comfortable.
Yöpyi 4 yötä tammikuussa 2024
The Team at Umaya vastasi 2.2.2024
Hi Gretchen,Thank you for taking the time to leave us a review. We are so happy to hear that you enjoyed your stay with us and are looking forward to welcoming you back.

10/10 Loistava

william

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I liked the staff I like the quite professional setting. I liked the restaurant and bar.
Yöpyi 3 yötä tammikuussa 2024
The Team at Umaya vastasi 22.1.2024
Hi William,Thank you for the review. We appreciate your feedback and looking forward to welcoming you back soon.

8/10 Hyvä

Hugh, Welch

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Rooms were spacious with 2 bedrooms and two baths. Wifi was very intermittent. No pool on lagoon side and no beach. Had to walk across street for pool and beach. Restaurant was expensive but good food. Everything was in American dollars which was confusing at times because the rest of the island is in belizian dollars. Overall good but not excellent. Would probably stay again but on the ocean side.
Yöpyi 7 yötä tammikuussa 2024
The Team at Umaya vastasi 22.1.2024
Hi Hugh,Thank you so much for taking the time to share your thoughts with us! Your review means a lot, and we genuinely appreciate your feedback. We can't wait to have the pleasure of welcoming you back soon!

10/10 Loistava

Jeffrey

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä tammikuussa 2024
The Team at Umaya vastasi 22.1.2024
Hey Jeffery,Thank you for taking the time to leave us a review. We are hoping to have you back with us soon.

6/10 OK

Kajsa, Tabernash

Hyvää: Palvelut/mukavuudet
This resort is a nice resort but could use some updating. Sink had major rust under the glass top, fuzzy growing stuff on some sealant to The wood sink base and things just looked tired. The staff were nice and helpful despite a rough start of them not being responsive. The food was good. Bring your bug spray as mosquito and sand fleas are out in the mornings and after dark.
Yöpyi 3 yötä tammikuussa 2024
The Team at Umaya vastasi 22.1.2024
Hi Kajsa,Thank you for sharing your thoughts with us! Your feedback is truly appreciated, and we value your experience. We sincerely apologize for any inconvenience you may have encountered during your stay. We're committed to making things better and hope to have the pleasure of welcoming you back soon.

10/10 Loistava

Bryan

Yöpyi 4 yötä joulukuussa 2023
The Team at Umaya vastasi 22.1.2024
Hey Bryan,Thanks for taking the time to leave us a review. We appreciate your feedback and look forward to having you back with us soon.

8/10 Hyvä

Bretton

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great trip overall. Our first time in Belize and tough not to compare to other countries. A bit pricey for the experience but was a great vacation for parties seeking a quaint experience. Recommend checking out their sister resort, Jaguar Reef in Hopkins as well.
Yöpyi 14 yötä joulukuussa 2023
The Team at Umaya vastasi 8.1.2024
Hey Bretton,Thank you for leaving us a review. We really appreciate your feedback and hope to have the pleasure of hosting you again in the near future.

8/10 Hyvä

Krista

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 10 yötä joulukuussa 2023
The Team at Umaya vastasi 8.1.2024
Hey Krista,Thank you for leaving us a review.

10/10 Loistava

SHELDON

Matkusti perheen kanssa
Yöpyi 3 yötä joulukuussa 2023
The Team at Umaya vastasi 8.1.2024
Hi Sheldon,Thank you for taking the time to leave us a great review. We really appreciate your feedback.

10/10 Loistava

Abhijit

Yöpyi 3 yötä joulukuussa 2023
The Team at Umaya vastasi 22.1.2024
Hey Abhijit,Thanks for taking the time to leave us a review. We look forward to welcoming you back soon.

10/10 Loistava

Abhijit

The Team at Umaya vastasi 22.1.2024
Hi Abhijit,Thank you for the great review. We really appreciate your feedback.

10/10 Loistava

Alisha

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä joulukuussa 2023
The Team at Umaya vastasi 29.12.2023
Hi, thank you for leaving us a review.

8/10 Hyvä

Franchesca

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä joulukuussa 2023
The Team at Umaya vastasi 29.12.2023
Hi, thank you for taking the time to leave us a review. We really appreciate your feedback.

10/10 Loistava

Shawn

Matkusti ryhmän kanssa, Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Omg this was an amazing place, everything spotless and beautiful. High end customer service, great food….everything was just amazing! I can’t even find the words to describe how wonderful our stay was. Thank you, I highly recommend!
Yöpyi 1 yön joulukuussa 2023
The Team at Umaya vastasi 2.2.2024
Hi Shawn,Thank you for leaving us such a great review. We are so excited to hear how much you enjoyed your stay with us. We hope to have the pleasure of welcoming you back soon!

8/10 Hyvä

Tynnetta

Yöpyi 3 yötä joulukuussa 2023
The Team at Umaya vastasi 8.1.2024
Hi Tynnetta,Thank you for taking the time to leave us a review.

10/10 Loistava

arturo

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Yöpyi 2 yötä joulukuussa 2023
The Team at Umaya vastasi 19.12.2023
Hi Arturo,Thanks for the great review, we appreciate your feedback. We hope to have the pleasure of welcoming you back soon.

4/10 Huono

Robert

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
The Team at Umaya vastasi 13.3.2024
Hi Robert,Thank you for taking the time to leave us a review. We appreciate your feedback.

6/10 OK

Nicole Marie

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff here are incredible but we had a few hiccups. Do not stay in room 201. The view was beautiful and close to pool but the bed and pillows are rock hard. We had a very noisy neighbour above us (at 12-3am) and we were unable to move rooms even though the resort was empty. Most of the time it was quiet but then a bus would arrive with large groups to use the amenities. Even with the increased people it was still not as busy as most resorts. We stayed beginning of Dec and I understand this is probably a way for the resort to make up lost revenue during slow season. The food was great and there was free parking for our rental car. Too far from town for a golf cart.
Yöpyi 7 yötä joulukuussa 2023
The Team at Umaya vastasi 19.12.2023
Hi Nicole,Thank you for taking the time to leave us a review. Your feedback is highly valued. We deeply apologize if there were any hiccups during your stay that may have caused any inconvenience. Your kind remarks regarding our staff's exceptional service and the food are greatly appreciated.

8/10 Hyvä

W.John

Yöpyi 3 yötä joulukuussa 2023
The Team at Umaya vastasi 19.12.2023
Hi John,Thank you for leaving us a review. We look forward to welcoming you back soon.

10/10 Loistava

Christina

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The water in the main shower kept leaking but that was because of the open concept and water started to build up in a corner and over flowing. After a shower the water would make its way out of the bathroom. We hadn't noticed until we came off the bed and stepped in water
Yöpyi 1 yön joulukuussa 2023
The Team at Umaya vastasi 19.12.2023
Thank you for taking the time to leave us a review. Your feedback means a lot to us, and we truly value your opinion. We are sorry if there were any inconveniences that occurred during your stay with us. Thank you again for taking the time to share your experience!