Pleasant Grove Hotellit

”Clean room”

”Negatives: This sounds like it was outdated for decades and then instead of renovating, someone bought it in a cheap price and tried to use it as it is. The AC was extremely noisy. The toilet fixtures have rusty, the coffee maker was very dirty and not usable, the fitness center AC was off and locked, from 4 tools in fitness center, 3 of them were broken and one worked partially. The breakfast room was humid without a window. The receptionist did not explain the breakfast time. They expected...

”Everything was great”

”Room was dark and needs better drawer space for clothes. ”

”This hotel is great and affordable. I love the fact it was central for the purpose of my stay and surrounded all the restaurants and other amenities that I needed. Staff was kind and helpful rooms were clean. The only thing that my room had an issue with was the drain when I turned on the shower it didn’t drain as fast so had little standing water as we showed. I would suggest they place some drain fix and that would fix the issue.”

”The rooms stink! Floor mats must be removed or something. Location good and silent.”

”Me and my children have been coming for years the staff literally”

”Staff”

”It was very nice”

”The whole place smells like smoke, carpets, and a sofa with stains and dirt”

”Very clean!”

”Clean”

”The hotel room was clean and the staff was friendly. The big disappointment was the pool, it was one of the reasons i booked this hotel as I wanted to lounge by the pool on my day of arrival which is why I paid the early check in fee. Only to find that the pool was GREEN. It was disgusting, so I couldnt swim in it. :(”

”The people remember you when you come back they're great very friendly and extremely helpful.”

”It was a great stay besides the cleanliness of the place. It needs much more deep cleaning for sure”

”Friendly staff, clean rooms. The hotel is located in a great area. Would definitely dtsy here again”

”It’s very bad customer service and there is a lot of noises I don’t know where they come from I don’t feel safe and it’s not comfortable and the room isn’t comfortable and clean To be honest with you, it was the worst experience I’ve ever had.”

”The room was nice. Roomy and mostly clean. There were hairs from previous guests or cleaning crew in shower. Yuck! Room was cold (in summer) even after adjusting thermostat. No extra blanket or pillows in room. Breakfast was not appetizing or even well stocked. Many items out and no one came to resupply. We waited at least 1/2 hour but no employee came. Many guests with children came in. No milk or yogurt in fridge. Really poor service and quality. Employee on desk disappeared and got annoyed...

”front clerk was very knowledgeable about amenities & very professional kind check in was a breeze & she was a breath of fresh air”

”No”