Pleasant Plain Hotellit

”Hello, I paid on Expedia with a different form of payment and then was charged also at your desk. This was not just a hold it was a charge for the room. I was double charged.”

”No working ice machine, breakfast bar subpar, smell?”

”We enjoyed the complementary 3 cocktails and food after checking in. They had a very good pasta with grilled chicken plus green salad, steamed vegetables, and soft drinks. The lady working their bar was so nice to all her clients as was the staff refilling food stations and cleaning the table. Even the manager was checking with all the guests at check in and in the dining area. Breakfast was equallt good. Rooms were clean & quiet. Landscape and outside seating was exceptional. Overall...

”Glad I stayed here through a tornado warning. Nice old hotel with lots of original features. The lack of a front desk person and the inability to use the elevator (though I did not try since prior reviews said it had to be operated by one of them) dinged this hotel. I had no trouble parking, but I arrived late and left early.”

”Not a bad hotel for the price. I would've given it five stars, but I had requested a late checkout in the evening, but that wasn't communicated to the day staff so I had three people banging on my door at 11 AM. Other than that, it was quite pleasant.”

”Great”

”Great stay!”

”towels had stains and I saw a roach in the room. Hotel needs to be renovated”

”Customer service was good however the room needs ALOT OF ATTENTION the tiles in the room are literally coming up and when you walk on them you almost fall and trip over them. Felt dirty water pressure was very weak. We have been there once before and room was ok but this time just felt dirty the elevator literally took 10 minutes to come down. Coffee was so weak. Breakfast was great.”

”Traffic was light during our long drive, so we arrived early. No rooms were available to check-in early (for a fee), so we sat in the lobby for 90min until just before check-in time. Fast forward, at check-in time housekeeping is still in a meeting. No rooms have been released, so please allow a few minutes (BTW - the receptionist was very pleasant). Meanwhile, one other couple arrived to check in and were told the same thing. They sit near us to wait. 10-15min later, our desk lady stops on...

”Everything was great, except the shower was only mildly warm. breakfast was great room was very clean!”

”I loved my time there, it was great.”

”My 1st booking at a neighboring hotel was horrible, never made it past the front lobby, didn’t check in, and didn’t receive refund upon cancellation. Comfort Inn and Suites had an immediate booking. Upon arrival, greeted by friendly staff and check-in was quick! Which was extremely helpful since we had a softball tournament to get too! Room and bathroom clean, stocked, and cool on arrival. Pool was small but clean with nice pool smell, towels came as soon as staff were alerted they were...

”An all around very nice place to stay. A little pricey.”

”When traveling with family, especially kids under 10, simplicity is best. The room itself was spacious. The breakfast was bountiful and well organized. The outdoor patio was open and inviting.”

”Bathroom not cleaned well, front desk staff did not explain charges well and seemed bothered that they had to get up to come help, breakfast on Thurs morning was not refilled quickly, food for purchase is too close to breakfast bar...confusing, 2nd floor had a stong burning wire smell by stairwell/ice maker”

”Nice water pressure. The only bad thing it doesn't have elevators. It's got two levels, but no elevator. The staff was nice enough to give us the bottom floor because it would be hard to climb stairs for me.”

”Hotel was ok. A more acceptable price range would be $90/night. Beds were super hard and so was the couch. Rooms could really use a renovation. Breakfast was good. Staff made sure everything was refilled. Check in and out was easy.”

”The property is nice, but there is not enough parking on-site. When we got back after dinner around 7 pm, the lot was completely full. The solution was to park at the movie theater across the street. There were 5 empty EV spots available, so I used one of those. The lady at the desk was very apathetic and not very hospitable. Seems like if you are in the hospitality business, you should be hospitable. The security guard was super friendly and helpful, though and made sure that I was able to park...