4/10
Only positive thing was that staff in the reception arrange us a new hotel (Hotel Holiday) from a near by.
The Keto Hotel is old and ugly. But most importantly room that was assigned to us was leaking from several places. The floor carpet was wet and ceiling had a multiple places from where water was leaking all the time.
I went to the reception who arranged a hotel near by for us. Hotel Holiday which was much better. Thank you ms. reception on 26th of SEP 2022 evening for your cooperation and understanding. Good customer service in a hopeless situation.
Tarkistettu asiakas
Yöpyi 1 yön syyskuussa 2022