”Flawless! This property is tucked away a short drive north of Santa Fe with beautiful views, boundless amenities, gorgeous art, and the nicest staff. I had to drive overnight here from Denver due to a canceled flight, and I called ahead to say I'd be checking in late the following morning. The person I spoke to at the front desk was super helpful and understanding, went ahead and checked me in over the phone so that all I had to do when I finally arrived the next morning was just grab my key and...
”This is a historic hotel, so I give it credit for its age and charm however, neither the in room refrigerator and safe drinking d not work. I had to call the front desk to have a maintenance engineer replace them. And on that note the pool tile was dirty and the hot tub had no heat. I asked the maintenance engineer if he was aware the hot tub was not heating and he said “yes, the pump is broken “. Part of the hotel experience (and cost) is being able to use the amenities. When the amenities...