Kylpylähotellit - Pohjois-Wales, Wales

”Such a shame, incredible grounds but massively let down by the service. As someone who travels extensively, most of which in premium establishments - this was one of the most disappointing stays I have had (Room, Afternoon Tea & Spa) - The greeting was inappropriate, only ever acknowledging me, never my fiancée (as if she wasn't there) - The room was very very tired. I totally understand the constraints with the National Trust / listed building. However the room was very tired, extension...

”great staff lovely food very interesting visit really glad i have been here”

”I love staying at the Quay. The rooms could do with a better shower. Staff fantastic as always, bed very comfortable, breakfast super tasty. ”

”We haven't stayed at the Empire hotel before but will definitely be back, friendly helpful staff, good service and food, beautiful hotel with pool and spa, pool was lovely ”

”Stayed here for two nights, facilities were excellent, rooms really spacious and well maintained. All staff cheerful and helpful, we really enjoyed our stay, thank you.”

”Another pleasant stay”

”Lovely hotel in a beautiful setting. Very good value for money.”

”Lovely looking hotel m, a bit tired in places . Freindly helpful staff especially the reception staff . Had a lovely massage and enjoyed pool sauna , food really nice and would recommend the hotel overall good stay .”

”Hotel was great, nice room and shower, good breakfast and very friendly welcome. ”

”Staff were brilliant and very friendly. Food was very good. We will definately be going back”