Kylpylähotellit - Pointe-Noire, Basse-Terre

"When I arrived there was a dead cockroach in my kitchenware/kettle. Cleanliness isn't very good if we count that previous one as a single mistake, I think there's maybe not enough personell. Rooms would need a good scrub. Or maybe it's so worn out that it looks dirty. Service was good. Maintenance came in my room because water was coming through ceiling of lower level room; he found a leak in my rooms pipe. I asked front desk that where do I shower until it's fixed, and he said "as usual, it is not your problem". Only reason why I don't give service 5 stars is their laundryservice, which sometimes took extra time to deliever clothes. That's external business though. Breakfast was good for a 3 star hotel in my opinion. Wouldn't mind cucumber/tomato/bellpepper as an addition, but at least there was different types of fruit. Service + breakfast + cockroach + other cleanliness = 2 stars For business trip next time something else for me. This should be ok for beach vacation, if you don't like to cook (again the cockroach)."