Read to the end. It got worse and worse. The owner doesn’t have access details in VRBO and never sent anything. It took more than 3 hours past check-in of calls, emails, and on hold with VRBO to get access. Once in, we first realized one bedroom had water damage and was so wet and mildew-smelling that we couldn’t use it. The carpet floor was covered in big wet stains. we rented a 3 bedroom home and couldn’t use it so the kids had to sleep on the couch all week. The home has visible structural type damage that we guessed allowed the water intrusion. At first the owner acted like he didn’t know about it but then said he did. There was mold in the showers, air handler was all moldy too. Floors were clean but nothing else was. Cabinets, doors, walls, curtains, tubs, showers. freezer, etc all dirty. The spa completely drained 3 times while we were there. The sliding glass doors don’t work. The grill l was told was there had a big “do not use” sign on it. The beds were made but the sheets were dirty. We even found dirty socks under the pillows. When we tried to find clean sheets we went through the whole linen closet and multiple sheets had blood stains. We spent the whole first night cleaning and doing laundry. We didn’t want to cancel the kids vacation. The hall bathroom door didn’t work well and we had to rehang it every time we used the shower. It even fell on my 8 year old. It was very scary. The stove and fridge do not work well. We bought steaks and they went bad in the fridge. When we rented it we picked it because it looked clean in the pictures and because of the outside area and location. All of the benches outside were broken. This house has not had a deep clean or any typical maintenance in a long time. I seriously think it has structural damage as well. It should not be allowed on VRBO especially since it has no property manager to take care of it. The owner is out of state. Also, we paid in full and then got an additional “power” bill that wasn’t in the listing details. The owner said Florida people just use too much A/C and blamed the pool. We should have known it wasn’t going to go well but there were so few places where we wanted that we could bring the boat. Overall, we will never use VRBO again. There’s no owner accountability and this property was not cared for.