Dear Guest, Thank you very much for your positive feedback and also for choosing our hotel for your stay in our city. We are delighted to know that our service has exceeded your expectations. Best regards, ACTA The Avenue Team

Dear Guest, We are pleased to know that you enjoyed your stay in our hotel. We appreciate your comments about the service, the breakfast, the location and the rooms in general. We expect to see you again in your next visit to the city. Thank you so much. Best regards,

Dear Sandra,First of all, thank you for choosing the Hotel Acta The Avenue for your stay in Porto.We're sorry you didn't enjoy the view from your room, however, this is due to us being located at an extremely central point, and not in a riverside location, as you can always check when making your reservation. As for the location, let you know that the area is monitored and the hotel is located in a safe area, in the city center, where you can find bars, restaurants, shops… Regarding our air conditioning, we are sorry if it has caused you any inconvenience during your stay in our hotel. As our main objective is to provide our guests with a pleasant stay, we always advise you to contact reception if you have any doubts in this regard and we will do our best to help you. In any case, we will take your comment into account in order to constantly evolve and improve our services.Once again, we would like to thank you for sharing your experience with other users and we expect to see you again in your next visit to the city.Kind regards,

Estimado Alberto,Muchas gracias por su comentario. Nos complace que haya tenido una estancia agradable en nuestro hotel y esperamos volver a recibirle.Quedamos a su disposición para cualquier información o duda que pueda tener. Saludos cordiales,André - The Avenue

Dear Marcel,First of all, thank you for choosing the Hotel ACTA The Avenue for your stay in Porto.We regret any inconvenience that the constructions may have caused you during your stay. We would love to welcome you in the future. Please, don't hesitate to contact us next time you visit the city.Best regards,

Dear Thomas,We appreciate your comments about the quality, service, staff and the rooms in general. We will transmit your comments to our entire team who always appreciate words of praise.We would love to welcome you in the future. Please, don't hesitate to contact us next time you visit the city.Best regards,

Dear guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you appreciated the convenient location of our hotel, allowing you to explore the city center with ease after a short walk. Our guests' satisfaction is a priority for us, and it's great to know that our staff contributed to making your stay enjoyable with their friendly service.It's wonderful to hear that you found our rooms spacious and the bathroom generous. Our aim is to provide comfort and convenience to our guests, and we are happy to hear that this was achieved during your stay.We hope to welcome you again soon for another memorable stay at our hotel.Sincerely,

Dear guest,We sincerely thank you for sharing your experience with us. We are delighted to hear that you appreciated the comfort and beauty of our room, and that you had an incredible sleep experience during your stay. Our goal is always to provide our guests with the utmost comfort and convenience.However, we deeply regret the inconvenience caused by the power cuts you experienced during your stay. This is a problem we are aware of and are working diligently to resolve. We appreciate your patience and understanding as we seek to improve our infrastructure to ensure a smooth and comfortable stay for all our guests.As for your experience in the restaurant, we regret that it did not meet your expectations. Your comments about the food and service are extremely important to us, and we would like to express our apologies for any disappointment this may have caused. We will share your comments with our food and beverage team for review and continuous improvement.We sincerely thank you for your constructive feedback and for letting us know areas where we can improve. We hope to have the opportunity to welcome you again in the future and provide you with a truly exceptional experience in all areas of our hotel.Sincerely,

Dear Mr.Yiwen, Thank you very much for your positive feedback and also for choosing our hotel for your stay in our city. We are delighted to know that our service has exceeded your expectations. Best regards, ACTA The Avenue Team

Dear Don, Thank you very much for your perfect 10-star rating! We are extremely pleased to hear that your experience at our hotel was so positive.The satisfaction of our guests is our greatest reward, and we are happy to have met your expectations. If you need any further assistance or decide to visit us again, we would be delighted to welcome you.Thank you for your preference and we hope to see you again soon!Sincerely,

Dear Michel, Hello,Thank you very much for sharing your positive experience with the reception team during the resolution of the reservation problem. We are extremely pleased to hear that the team took half an hour to ensure that the situation was resolved in an attentive and genuine manner.The professional attitude of the staff is something we value highly, and it is gratifying to know that they managed to exceed your expectations in this respect.We hope to have you as our guest again in the near future. If you need any further assistance, please don't hesitate to get in touch.Sincerely,

Dear guest, Thank you for sharing your comments! We are happy to hear that you found the hotel enjoyable, with a convenient location and dedicated staff. We regret that the experience with the dinner menu did not meet your expectations. We value your suggestions and will take them into consideration to improve our services. We thank you for your honesty and look forward to welcoming you again in the future, providing an even more satisfying experience. Kindest regards,

Dear Guest, Thank you very much for your positive feedback and also for choosing our hotel for your stay in our city. We are delighted to know that our service has exceeded your expectations. Best regards, ACTA The Avenue Team

Dear Marie, Thank you very much for your positive feedback and also for choosing our hotel for your stay in our city. We are delighted to know that our service has exceeded your expectations. Best regards,

We appreciate your comments about the quality of our staff. We will transmit your comments to our entire team who always appreciate words of praise.We would love to welcome you in the future. Please, don't hesitate to contact us next time you visit the city!

Dear Susan,Thank you very much for your positive feedback and also for choosing our hotel for your stay in our city. We are delighted to know that our service has exceeded your expectations. Best regards,

Estimada Maria,Muito obrigado pelo seu comentário. Estamos bastante satisfeitos ao saber que teve uma estadia agradável no nosso hotel. Esperamos voltar a recebê-lo. Estamos ao dispor para qualquer outra informação ou dúvida que possa ter. Atenciosamente,

Dear Alim,We appreciate the time that you took to post your comments. We are delighted to know you enjoyed your experience with us and the city. We appreciate your comments about the quality, service, staff and the rooms in general. We will transmit your comments to our entire team who always appreciate words of praise.It is important for us that you know we share with the rest of our team your experience. Comments like these cheer us every day. We would love to welcome you in the future. Please, don't hesitate to contact us next time you visit the city.Kind regards,

Dear Steve,First of all, thank you for choosing the Hotel ACTA The Avenue for your stay in Porto.We appreciate your comments about the quality, service, staff and the rooms in general. We will transmit your comments to our entire team who always appreciate words of praise.It is important for us that you know we share with the rest of our team your experience. Your comments cheer us every day.Once again, we would like to thank to you for sharing your experience with other users and we expect to see you again in your next visit to the city.Kind regards,

Dear guest,We appreciate the time that you took to post your comments. We are delighted to know you enjoyed your experience with us and the city. Please don't hesitate to contact us again for any question or requirements.Kind regards,

Estimado Paulo,Primeiramente, gostaríamos de agradecer por ter elegido o nosso Hotel para a sua estadia na cidade do Porto. Estamos bastante satisfeitos ao saber que o quarto esteve do seu agrado.Falaremos com o departamento responsável para tomar as medidas necessárias e evitar que volte a suceder. Teremos em conta os seus comentários para futuras melhorias nas instalações/serviços do nosso Hotel.Gostaríamos de poder dar-lhe as boas-vindas novamente. Por favor, não hesite em contactar-nos da próxima vez que visite a cidade do Porto. Atenciosamente,

Dear Cristina,We appreciate the time that you took to post your comments. We are delighted to know you enjoyed your experience with us and the city. Please don't hesitate to contact us again for any question or requirements.Kind regards,

Dear Guest,We appreciate your comments about the quality, service, staff and the rooms in general. We will transmit your comments to our entire team who always appreciate words of praise.Kind regards,

Estimado Wanderson,É um enorme prazer saber que desfrutou de uma agradável estadia, na nossa companhia e no nosso hotel. Também gostaríamos de agradecer o tempo que dedicou ao escrever a sua opinião acerca do nosso hotel, partilhando a sua experiência com outros hóspedes. Será um enorme prazer recebê-lo na sua próxima visita à cidade.Melhores cumprimentos,

Dear Lawrence,Thank you for taking the time to write us a review!We are happy you enjoyed our check-in, which we do with all the care to make you feel welcomed.As for the parking place, we are sorry it did not correspond to your expectations. Our rooftop is open every day, and to consume something in that area, you need to order at our bar downstairs. In any case, we hope we are able to compensate to you in the future!Kind regards,

Dear Ian,Thank you so much for taking the time to write us a review!We are happy to know that you enjoyed the inside of our hotel!We try to do our best at all times to make you feel comfortable with us.We do not provide slippers nor bathrobes. As for the check-in, we try to be as fast as possible, without rushing our guests. Regarding the parking place, we have 2 in the hotel. An open one, for the price of 15, and a closed one, for the price of 20. Kind regards,

Dear Anthony,Thank you very much for your positive feedback and also for choosing our hotel for your stay in our city. We are delighted to know that our service has exceeded your expectations.Kind regards,

Estimado Sergio,Muchas gracias por su comentario. Nos complace que haya tenido una estancia agradable en nuestro hotel y esperamos volver a recibirle. Quedamos a su disposición para cualquier información o duda que pueda tener.Saludos cordiales,

Estimado Sr. Paulo,É um enorme prazer saber que desfrutou de uma agradável estadia, na nossa companhia e no nosso hotel. Também gostaríamos de agradecer o tempo que dedicou ao escrever a sua opinião acerca do nosso hotel, partilhando a sua experiência com outros hóspedes. Será um enorme prazer recebê-lo na sua próxima visita à cidade.Melhores cumprimentos,

Dear Guest,Thank you very much for your positive feedback and also for choosing our hotel for your stay in our city. We are delighted to know that our service has exceeded your expectations.Best regards,

Cher client,Merci beaucoup d'avoir choisi notre hôtel Acta The Avenue pour votre dernier séjour dans la ville de Porto, comme également de votre évaluation positive. Vos commentaires sur notre emplacement, le service et la qualité sont la meilleure récompense et encouragement pour continuer à proporcioner à nos hôtes un séjour inoubliable.Cordialment

Dear Sally, Thank you very much for your positive feedback and also for choosing our hotel for your stay in our city. We are delighted to know that our service has exceeded your expectations. Best regards,

Dear Kimberly, Thank you very much for your positive feedback and also for choosing our hotel for your stay in our city. We are delighted to know that our service has exceeded your expectations. Best regards,

Dear Teresa,We appreciate the time that you took to post your comments. We are delighted to know you enjoyed your experience with us and the city. Please don't hesitate to contact us again for any question or requirements.Kind regards

Dear guest,We appreciate your comments about the quality, service, staff and the rooms in general. We will transmit your comments to our entire team who always appreciate words of praise.Kind regards,

Estimado/a Valentin,Muchas gracias por su comentario. Nos complace que haya tenido una estancia agradable en nuestro hotel y esperamos volver a recibirle. Quedamos a su disposición para cualquier información o duda que pueda tener. Cordiales saludos,

Dear Guest,Thank you very much for your positive feedback and also for choosing our hotel for your stay in our city. We are delighted to know that our service has exceeded your expectations.Best regards,

Dear Mr. Stuart,First of all, we would like to thank you for sharing with other fellow users online your experience in Hotel ACTA The Avenue.We are very happy to know that you enjoyed your experience with us and the city and we appreciate the time that you took to post your comments. Our main goal is that our guests enjoy their experience in the Hotel.We would love to welcome you in the future. Please, don't hesitate to contact us next time you visit the city.Kind regards,

Dear João,We regret any inconvenience that the parking may have caused you during your stay. We know every visit is unique and special. We will be satisfied to welcome you next time you are in our city. Therefore, don't hesitate contacting us in advance, to offer you any particular request.Kind regards,

Dear Takamasa, Thank you very much for your positive feedback and also for choosing our hotel for your stay in our city. We are delighted to know that our service has exceeded your expectations. Best regards,

Dear Frances,We appreciate your comments about the quality, service, staff and the rooms in general. We will transmit your comments to our entire team who always appreciate words of praise.Best regards,

Dear Guest, Thank you very much for your positive feedback and also for choosing our hotel for your stay in our city. We are delighted to know that our service has exceeded your expectations. Best regards,

Dear Chong Kuk,Thank you very much for your positive feedback and also for choosing our hotel for your stay in our city. We are delighted to know that our service has exceeded your expectations.Best regards,

Dear Mr. Abraham,First of all, we would like to thank you for sharing with other fellow users online your experience in Hotel Acta The Avenue.Although we are glad to know that the rooms were to your liking, the remaining comments regarding the breakfast/restaurant service and the shower deserved our attention, since we want to improve everyday to give our customers the best service possible and to make them enjoy their stay at our hotel. We'll take these comments to the people in charge and we'll do our best to improve our service, since our main goal is that our guests enjoy their experience in the Hotel.Once again, we would like to thank you for sharing your experience and we hope to see you again in our hotel in your next visit to the city.Best regards,

Dear Mr. Eduardo,We appreciate the time that you took to post your comments. We are delighted to know you enjoyed your experience with us and the city. Please don't hesitate to contact us again for any question or requirements.Kind regards,

Dear Mr. Stephen Kerr,First of all, we would like to thank you for sharing with other fellow online users your experience in our hotel. We regret to know that your expectations weren't satisfied during your stay. Our main goal is to make the stay of our guests as comfortable as possible and we are surprised with your comments.We take all type of comments in consideration to improve our service quality.  We'll talk to the people responsible and take the necessary measures to avoid any unpleasant situations.We would love to welcome you in the future. Please, don't hesitate to contact us next time you visit the city.Kind regards,

Dear Ms. Helen,We are glad to hear you enjoyed your time with us. Also, we’d like to thank you for taking a few minutes to write your impression of our hotel and share your experience with other fellow travelers.It is important for us that you know we share with the rest of our team your experience. Your comments cheer us every day. We would love to welcome you in the future. Please, don't hesitate to contact us next time you visit the city.Kind regards,

Dear Ms. Lauren Tindall,We are glad to hear you enjoyed your time with us, we also want to thank you for your preference in our hotel for your stay and for taking a few minutes to write your impression of our hotel and share your experience online with other fellow travelers.We know every visit is unique and special. We will be satisfied to welcome you next time you are in our city. Therefore, don't hesitate contacting us in advance, to offer you any particular request.Kind regards,

Dear Guest,Thank you very much for your positive feedback and also for choosing our hotel for your stay in our city. We are delighted to know that our service has exceeded your expectations.Best regards,

Dear Guest,We are glad to know that you enjoyed your stay and we are very grateful to you for spending your time sharing your experience online. We appreciate your comments about the quality, service, staff and the rooms in general. We will transmit your comments to our entire team who always appreciate words of praise.We would love to welcome you in the future. Please, don't hesitate to contact us next time you visit the city.Kind regards,