My stay was overall good and I don’t have any complaints, except at arrival, I was never sent a link to check in and could not enter the building.
Also when I got to my room, there was no way of opening the windows, the sun had been hitting the window all day and I am not exaggerating when I say it was 30+ degrees inside, and a very weak aircondition, which started to make me feel physically bad.
After 15 minutes I was standing out in the hallway in just underwear on the phone with support, who gave me a new room, which was still incredibly hot when I entered, but I was able to open the window thanks to someone screwing the lock that had been installed off.
Thanks to your amazing customer support my issues were resolved quickly, but I would recommend bringing a screwdriver if you don’t want to be cooked alive
