Tenant booked home with no internet. Refused to let our maintenance man fix hot water wich only took 10 minutes. Offered her use of empty unit shower and pool, also refused! Also internet at that unit which she did use. Obliviously doesn't like Americans (sorry) and after we and our employee provided many extra services for her, we are diapointed in her post. We did our very best to please with transportation and shopping . Went out of our way to please putting aside our holiday willingly for her. Weather bad with rough seas which we are sorry we can't control such. Wish her the best only.