Independent – Pottuvil Division 2, Itäinen provinssi

”The hotel had been abandoned. We managed to check-in but there have been no staff onsite since. A local has told us that the Indian company that owns the hotel has not paid the local staff wages and they have been forced to leave. The hotel is filthy, there is literally no staff anywhere to be seen. ”

”We really enjoyed our time at PodBay, we used the pool lots and the sun loungers. It is right on the beach so if you want a swim in the waves you can just walk out to them or stay by the pool. Our cabin was lovely and the air con worked really well. We were looking for somewhere to relax for a few days and it was perfect. The staff were helpful and friendly too.”

”Sono arrivato e la struttura mi ha detto che non esisteva nessuna prenotazione”

”There was a problem with our reservation as apparently hotels.com bookings do not transfer over to the hotels system and therefore they had no record of our booking. This meant that they did not have the rooms that we had booked available. The hotel owner/manager was very helpful in finding us different rooms but these were not what had been reserved and meant that we had to separate family members which was not ideal for a week. Other than that the breakfast was good, the rooms were clean and...

”It was magical, in front of the sea and very quite and clean ”

”Great stay at Roccos. Staff was great. Quiet as it was the end of the surfing season. Will go there again.”

”Booked this hotel through Expedia prior to my trip, when I landed in Colombo I received a text message from a French (+33) number saying that my booking at The Coconut would be cancelled, and that the prices I had booked were no longer valid! My only choices were to cancel the booking or pay the "new prices" which were 3x higher! I ended up saying I didn't want the booking and found other accommodations. I actually went to the hotel during my trip where the front desk person was frustrated...