Dear Valued Guest, On behalf of the entire team of Carlo IV Prague, I would like to thank you for taking the time to evaluate our hotel. The team and I are delighted to see your ratings and comments; we are pleased that our efforts have made you feel welcome and well looked after. I am glad to hear that you also took advantage of our SPA and had a delicious breakfast after a cozy peaceful night. Thank you for staying at the Carlo IV Prague Hotel and we hope you choose to stay with us again whenever your travel needs bring you back to Prague. Sincerely, Kateřina Chocholoušová Front Desk Manager

Dear Lauri, Thank you very much for being our Carlo IV guest for your recent stay in Prague, you couldn't make me a more pleasant day than receiving your amazing feedback. We are so delighted to hear that you have enjoyed the stay with us and extending your satisfactory in such literature comments which makes all of the Carlo IV team so proud of our service and so honored to have such guest as yourself. We also appreciate your nice comment on our breakfast. We are really proud of our F&B Team who is in charge of the amazing American style buffet in our In-Nox Bar&Lounge. It will be always a pleasure having you with us and we hope Carlo IV Prague will remain your first choice once you are in the golden city Prague.

Dear Jenna, Thank you very much for being our Carlo IV guest for your recent stay in Prague, you couldn't make me a more pleasant day than receiving your amazing feedback. We are so delighted to hear that you have enjoyed the stay with us and extending your satisfactory in such literature comments which makes all of the Carlo IV team so proud of our service and so honored to have such guest as yourself. We do spend time to make our service top-notch and unique and in return we always hope for candid feedback as the one we received from you. We appreciate your comments and would love to see you back with us soon.

Dear Anne, thank you for taking your time to review your recent stay at Carlo IV Prague. We aim to provide service of the highest quality and I am delighted to hear that was accomplished during your stay. We always want you to feel welcomed and well looked after. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication of our team members takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values. The hotel has a very central location, with public transport right off the door and the main touristic attractions in a walking distance. It will be always a pleasure having you with us and we hope Carlo IV Prague will remain your first choice once you are in the golden city Prague. Sincerely

Dear Diego, Thank you so much for taking time to write such a wonderful review. Our staff takes great pride in providing memorable customer service for our guests. Our hotel is only as good as the staff who maintains it, so we will pass along your comments and they will serve to motivate all of us even more to be the best for our guests. I honestly regret that we did not fulfil your expectations regarding the room. Since we are located in historical buildings there are several things we are not allowed to change. The rooms might different from each other depending on their category and location. We appreciate your comments and would love to see you back with us soon.

Dear Dusan,we appreciate you are taking time to submit your great comments and delighted that you had such a pleasant stay. Our central location is definitely an advantage for us as we are within a walking distance to really everything around us. It will always be a pleasure to welcome you back.

Dear Ursula,Thank you for your lovely review. Our goal is always to exceed your expectations and we are delighted it was accomplished during your stay. It will always be a pleasure to welcome you back!

Dear Alejandro,Thank you for taking the time to review your stay with us. We are happy we were able to meet your expectations. We are looking forward to welcoming you back soon!

Dear Duncan,First, we would like to thank you for the positive feedback on our Spa and colleagues. I will make sure that this comment will be communicated and motivate them to continue in their excellent service. We are excited when guests provide such a glowing review and as you consider us again upon your return, you will see how we are making this wonderful property even better.

Dear Melanie,Our hotel is as good as the team who maintains it, and we are delighted to know you enjoyed both, the services and facilities. It will always be a pleasure to welcome you back whenever your travel needs bring you back to Prague.

Dear Mr. Roger,Thank you for sharing your experience with us. We are happy we were able to meet your expectations. We hope to welcome you again shortly and to provide you with a truly extraordinary breakfast experience.

Dear Miriam,Thank you for taking the time to review your recent stay at NH Collection Prague Carlo IV. We are delighted you enjoyed the time with us and look forward to welcoming you back!

Dear Alan, Thank you for taking the time to write such a wonderful review! It is always a pleasure to welcome you back whenever you are in Prague.

Dear Christine,Thank you for your lovely review! It was wonderful having you and we are looking forward to welcoming you back soon.

Dear Douglas,Thank you for sharing your experience with us. We are delighted you enjoyed breakfasts and the level of service during your stay with us. We hope to welcome you back soon and please do not hesitate to contact us before your next visit so we will make sure you are happy with the room for 100%.

Dear Erin,Thank you for sharing your experience with us. We are delighted you enjoyed the breakfasts and the rooms. I am happy that you shared your concern regarding the trams and we were able to find a different room allocation for you. Please accept our sincere apologies regarding the incident with the doormen. I have now communicated your feedback to them to make sure no such situation will repeat.I hope you will give us another chance to welcome you back and provide a five-star experience.

Dear Carlos,Thank you for sharing your experience with the other travelers. Our goal is always to exceed expectations and I am happy it was accomplished during your stay! Your feedback motivates us to provide an extraordinary experience.We are looking forward to welcoming you back soon.

Dear Ana Carolina,Thank you for taking the time to rate your recent stay with us. We are delighted you enjoyed the time at NH Collection Prague Carlo IV! We look forward to welcoming you back whenever your travel needs bring you back to Prague.

Dear Colin,Thank you for sharing your experience with us. I am happy to know you found the time to enjoy our beautiful SPA. It will be always a pleasure to welcome you back to NH Collection Prague Carlo IV.

Dear Katharine,Thank you for sharing your lovely review with other travellers. I am happy to know you enjoyed the room and our award-winning SPA. Thank you for mentioning our team members. I will share your feedback with all the team. It was wonderful having you and we hope to welcome you back soon.

Dear Julie,Thank you for your lovely review. Our hotel is as good as the people who maintain it. I will pass your comments to the team to motivate them even more. We are looking forward to welcoming you back soon.

Dear Hiroyuki,Thank you for your review. I am delighted to know we met your expectations. We look forward to welcoming you back whenever your travel needs bring you back to Prague.

Dear Miguel,Thank you for sharing your experience with us. I am delighted to hear that you appreciated our hotel's location and breakfast during your stay. Please accept my apologies for the issue during the check-in and I am very sorry that your experience with us, was less than you expected. I would like to thank you for bringing this to our attention. It will help us improve our operations and services. We do hope you will give us another opportunity to welcome you back in the future and provide you with a five-star experience NH Collection Prague Carlo IV is known for.

Dear Lisa, it was a pleasure to host you in our beautiful hotel in the heart of Prague. Our doors remain open for you and we will be looking forward to your next visit.

Dear Nadine,Thank you for your ratings. We are delighted you enjoyed your stay with us and we are looking forward to welcoming you back!

Dear Valentino,Thank you for sharing your experience with the other travelers. We are delighted to learn we were able to meet your expectations. It will always be a pleasure to welcome you whenever your travel needs bring you back to Prague.

Dear Julian, Thank you for your lovely review. I will share your comments with Velma and all our team to motivate them to continue in their excellent service. We hope to see you again soon!Kind regards,

Dear Sebastien,Thank you for your lovely review. We aim to provide service of the highest quality and I am delighted to hear that was accomplished during your stay. We always want you to feel welcomed and well looked after. We hope to see you soon!

Dear Ales, thank you for the high rate review you have given us. We are looking forward to welcome you again soon!

Dear Sato,Thank you for your lovely review. It is always a pleasure to welcome you back whenever your travel needs bring you back to Prague.

Dear Omar,Thank you for your rating and comments. We are happy you found the time to enjoy relaxation in our award-winning SPA. We are looking forward to welcoming you back soon.

Dear Xiaoqing, thank you for the high rating! We are looking forward to welcome you again soon!

Dear Dariusz,Thank you for your ratings and comments. We hope to see you again soon!

Dear Jun-Ho, thank you for the high rating! We are looking forward to welcome you again soon!

Dear Cloe,Thank you for your lovely review. We are happy you enjoyed a special surprise on your birthday and we were able to meet your expectations. We are looking forward to the opportunity to welcome you back soon.

Dear David,Thank you so much for your lovely review. Our goal is always to exceed expectations, and we are happy it was accomplished during your stay. We look forward to welcoming you again whenever your travel needs bring you back to Prague.

Dear Irina,Thank you for taking the time to review our property. We hope NH Collection Prague Carlo IV remains your first choice whenever your travel needs bring you back to Prague.

Dear Lynne,Thank you for taking the time to post your ratings. We are looking forward to welcoming you again soon.

Dear Alvia,Thank you for taking the time to review your stay with us. It was wonderful having you, and we hope to see you again soon.

Dear Richard,Thank you for your lovely ratings. We hope to welcome you back again soon.

Dear Valued Guest,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at NH Collection Prague Carlo IV. We feel sorry that we did not fulfill your expectations regarding the room. The rooms might be different from each other depending on their category and location. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

Dear Amanda,Thank you for your lovely review. Our goal is always to exceed expectations, and I am happy that it was accomplished during your stay. We hope to have a chance to welcome you back soon!

Dear Mehmet,Thank you for taking the time to rate our hotel. We are sorry we have not met your expectations during your stay with us. If you have more details, I will be happy to have them. We hope you will give us another chance so we can regain your trust.

Dear Daniel,I am happy to know that we were able to exceed your expectations. The staff put forth great effort to provide an experience that is both unique and memorable. We look forward to welcoming you back soon.

Dear Lars,Thank you for your review of our property. It will be always a pleasure having you with us and we hope NH Collection Prague Carlo IV will remain your first choice once you are in the golden city of Prague.

Dear Roxana,Thank you for your ratings of your recent stay at NH Collection Prague Carlo IV. It was wonderful having you and we hope we will have a great chance to welcome you back soon.

Dear John Paul,We thank you so much for sharing your experience with other travelers. We hope to have a chance to welcome you again whenever your travel needs bring you back to Prague.