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Arvostelut: The Emblem Hotel

5 out of 5
The Emblem Hotel
Platnérská 19, Prague

Arvostelut

9,6

Poikkeuksellisen hyvä

Arvosana 10 - Loistava. 748 kautta 975 arvostelua" "
Arvosana 8 - Hyvä. 181 kautta 975 arvostelua" "
Arvosana 6 - OK. 32 kautta 975 arvostelua" "
Arvosana 4 - Huono. 9 kautta 975 arvostelua" "
Arvosana 2 - Hirveä. 5 kautta 975 arvostelua" "

9,6/10

Siisteys

9,6/10

Henkilökunta ja palvelu

9,6/10

Palvelut/mukavuudet

9,6/10

Majoituspaikan kunto ja tilat

9,4/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Tomi

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great service
Yöpyi 4 yötä maaliskuussa 2023
Josef Salah vastasi 9.4.2023
Dear Tomi,Thank you so much for such a fantastic review! We are thrilled that you had a wonderful stay with us, and we really appreciate all of the kind words you had to say about everything that we offer here. We love that you enjoyed our real great service.It was our pleasure to be your home-away-from-home in our beautiful city, and we hope you have the chance to travel back soon. Thank you again for your review and recommendation to all future travelers to Prague. We look forward to welcoming you again at The Emblem!Kind Regards,Guest relations & ConciergeJosef Salah

10/10 Loistava

Kari

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Suosittelen
Kiva hotelli, loistava sijainti aivan vanhan kaupungin ytimessä. Voi suositella. Aamupalaravintolan palvelu olisi voinut olla sujuvampaa, mutta sinällään aamupalat ihan hyvät.
Yöpyi 3 yötä lokakuussa 2022

10/10 Loistava

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
palvelu todella hyvää. itselleni ehkä vähän liiankin hieno hotelli
Yöpyi 3 yötä joulukuussa 2019
Erika Tothova, Guest Relations Manager vastasi 10.12.2019
Dear Sir/ Madam, Thank you so much for taking the time to share your experience with us! Thank you for the compliment about the service, we were glad to assist you. We really appreciate your kind review. Hopefully, you will have the chance to come back and see us again soon, and we would love to host you once more at The Emblem. Kind Regards

8/10 Hyvä

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huone oli pienehkö mutta muuten hieno. Hyvä sijainti keskellä vanhaa kaupunkia.
Yöpyi 4 yötä toukokuussa 2019
Erika Tothova, Guest Relations Manager vastasi 5.6.2019
Dear Sir/ Madam, Thank you kindly for your valuable feedback, it helps us to constantly monitor our service levels and our guest experience on check-in & during your stay. We know our rooms are fairly small, but we treat our hotel like a home. We want you to see your room as a bedroom—the place where you get a good night’s sleep, take a shower, and have a cup of coffee before you explore and take on the world. We have created The Maharal Club to be the Living Room of The Emblem—the “go-to” place for you to work/lounge/drink/chat/play. The club has a total of 4 different “Living Spaces” that are freely accessible to you: The Pantry (also known as The Kitchen), The Salon, The Games Room, and The Drawing Room. We love that you enjoyed our prime location. It was truly our pleasure to host you in our beautiful city, and once more, we thank you for your detailed experience of The Emblem. We hope you have the opportunity to travel back to Prague one day soon! We look forward to welcoming you back here at The Emblem.

8/10 Hyvä

Tarkistettu asiakas

Yöpyi 3 yötä huhtikuussa 2019
Erika Tothova, Guest Relations Manager vastasi 7.5.2019
Dear Sir/ Madam, Thank you so much for taking the time to share your experience with us! We appreciate your review. Hopefully, you will have the chance to come back and see us again soon, and we would love to host you once more at The Emblem.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Viihtyisä hotelli keskustassa
200 metriä vanhalle keskusaukiolle, mutta silti rauhallisella paikalla. Huoneet pieniä, mutta yhteiset tilat korvasivat. Ystävällinen henkilökunta. Loistava aamupala. Kodinomainen ilmapiiri.
Yöpyi 4 yötä elokuussa 2018
Erika Tothova, Guest Relations Manager vastasi 30.8.2018
Dear Sir/ Madam, Thank you so much for taking the time to share your experience with us! We are so happy that you had a great stay, and we really appreciate your kind review. Hopefully, you will have the chance to come back and see us again soon, and we would love to host you once more at The Emblem. Kind Regards

8/10 Hyvä

Jatta, Espoo

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Hyvä hotelli aivan keskustassa
Hyvä aamiainen, mukavat vuoteet. Pienet huoneet. Kaksi ihmistä juuri ja juuri mahtui. Tyttärellä huone yksinään ja sopivan kokoinen. Ei perhehotelli. Palvelu mahtavaa. Saimme huoneet pari tuntia etuajassa ja myös poislähtiessä saimme pitää huoneet pitempään. Hotellin oma auto-palvelu aivan mahtava, ei taksia kalliimpi. Sauna ja höyryhuone ihana lisäpalvelu. Uima-allaskin katolla mutta näin syksyllä suljettu.
Yöpyi 3 yötä lokakuussa 2017
Erika Tothova, Guest Relations Manager vastasi 17.11.2017
Dear Jatta, Thank you kindly for your valuable feedback, it helps us to constantly monitor our service levels and our guest experience on check-in & during your stay. We know our rooms are fairly small, but we treat our hotel like a home. We want you to see your room as a bedroom—the place where you get a good night’s sleep, take a shower, and have a cup of coffee before you explore and take on the world. We have created The Maharal Club to be the Living Room of The Emblem—the “go-to” place for you to work/lounge/drink/chat/play. The club has a total of 4 different “Living Spaces” that are freely accessible to you: The Pantry (also known as The Kitchen), The Salon, The Games Room, and The Drawing Room. We love that you enjoyed our spa facilties and the excellent service. It was truly our pleasure to host you in our beautiful city, and once more, we thank you for your detailed experience of The Emblem . We hope you have the opportunity to travel back to Prague one day soon! We look forward to welcoming you back here at The Emblem. Kind Regards, Erika Tothova Guest Relations Manager

10/10 Loistava

Leena, Raahe

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Suositus
Uskallamme suositella hotellia ainakin varttuneemmille pariskunnille. Käyttäisimme todennäköisesti samaa hotellia uudelleen, jos palaisimme Prahaan.
Yöpyi 7 yötä lokakuussa 2017
Erika Tothova, Guest Relations Manager vastasi 15.11.2017
Dear Ms. Leena, Thank you so much for taking the time to share your experience with us! We are so happy that you had a great stay, and we really appreciate your kind review. Hopefully, you will have the chance to come back and see us again soon, and we would love to host you once more at The Emblem. Kind Regards, Erika Tothova Guest Relations Manager

8/10 Hyvä

Anne, Seinäjoki

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Erittäin mukava hotelli parhaalla paikalla .
Hyvä valinta mukavuutta, rauhaa ja hyvää sijaintia kaipaavalle. Loistava aamiais-buffet ja palvelu pelaa! Henkilökunta nuorekas ja palvelualtis.
Yöpyi 3 yötä lokakuussa 2017
Erika Tothova, Guest Relations Manager vastasi 15.11.2017
Dear Anne, We are so happy to hear it! Thank you so much for such an excellent review and for taking the time to share your experience with us. We love that you enjoyed the excellent service, all of our staff, room, breakfast and more! It was truly our pleasure to host you in our beautiful city, and once more, we thank you for your detailed experience of The Emblem. We hope you have the opportunity to travel back to Prague one day soon! We look forward to welcoming you back here at The Emblem. Kind Regards, Erika Tothova Guest Relations Manager

10/10 Loistava

Esa

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Korkeatasoinen hotelli Prahan sydämessä.
Kokonaisuudessaan olimme erittäin tyytyväisiä hotellin tasoon.

10/10 Loistava

pariskunta

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
loistava sijainti
siisti hyväkuntoinen hotelli parhaalla sijainnilla, palvelu ensiluokkaista kattava buffee aamiainen , ei mitään valittamista

10/10 Loistava

Timo

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus

10/10 Loistava

Make, Kaarina

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hyvä sijainti
Hotelli on uusi ja siisti. Kattava buffet-aamiainen. Parasta sijainti lähellä historiallisia nähtävyyksiä.

8/10 Hyvä

heikki, pori

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Loistava sijainti, palvelu erittäin hyvä
Sijainti todella hyvä, kaikki tärkeät nähtävyydet kävelymatkan päässä. Henkilökunta erittäin palvelualtista. Hotelli siisti

10/10 Loistava

Richard

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We enjoyed and loved the "total package": Convenient Modern Entire staff was xtra friendly Josef the concierge was extremely helpful and super congenial.
Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

MARIA DANIELA MENDOZA

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Es un hotel súper céntrico y cómodo! Nos encantó
Yöpyi 2 yötä toukokuussa 2024
Josef Salah vastasi 22.5.2024
Dear Maria,First of all we would like to thank you for choosing Emblem Prague Hotel as your home away from home.And we wish to thank you very much for the hotel rating and for sharing your wonderful experience with us.We are looking forward to welcoming you again on your next trip to Prague.Kind regards from all of us. Guest relations and ConciergeJosef Salah

10/10 Loistava

Daniel

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Best Hotel in Prague!! Service is amazing, reception incredible and make you feel like home, their people are kind and always ready to serve. Location is amazing, super close to the Astrological clock. The rooms with balcony have a beautiful view
Yöpyi 2 yötä huhtikuussa 2024
Josef Salah vastasi 22.5.2024
Dear Daniel,First of all we would like to thank you for choosing Emblem Prague Hotel as your home away from home.And we wish to thank you very much for the hotel rating and for sharing your wonderful experience with us.We are looking forward to welcoming you again on your next trip to Prague.Kind regards from all of us. Guest relations and ConciergeJosef Salah

10/10 Loistava

Benny

Hyvää: Siisteys
Yöpyi 3 yötä toukokuussa 2024
Josef Salah vastasi 22.5.2024
Dear Benny,First of all we would like to thank you for choosing Emblem Prague Hotel as your home away from home.And we wish to thank you very much for the hotel rating and for sharing your wonderful experience with us.We are looking forward to welcoming you again on your next trip to Prague.Kind regards from all of us. Guest relations and ConciergeJosef Salah

10/10 Loistava

Ron

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great experience- terrific location, wonderful staff - made us feel at home from the moment we arrived.
Yöpyi 3 yötä toukokuussa 2024
Josef Salah vastasi 22.5.2024
Dear Ron,First of all we would like to thank you for choosing Emblem Prague Hotel as your home away from home.And we wish to thank you very much for the hotel rating and for sharing your wonderful experience with us.We are looking forward to welcoming you again on your next trip to Prague.Kind regards from all of us. Guest relations and ConciergeJosef Salah

10/10 Loistava

Pablo Favela

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel MUY LINDO, las habitaciones comodas y el buffet MUY BUENO!!! Buen servicio y espectacular ubicacion!!!
Yöpyi 3 yötä maaliskuussa 2024
Josef Salah vastasi 22.5.2024
Dear Pablo,First of all we would like to thank you for choosing Emblem Prague Hotel as your home away from home.And we wish to thank you very much for the hotel rating and for sharing your wonderful experience with us.We are looking forward to welcoming you again on your next trip to Prague.Kind regards from all of us. Guest relations and ConciergeJosef Salah

10/10 Loistava

Clive

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
This is a great hotel in a fantastic location close to Old Town. Josef, the concierge could not have been more helpful with his suggestions and offers of assistance. The doorman was equally helpful with welcoming us and helping us with our bags. Indeed, ALL the staff were professional, courteous and helpful. Due to our planned itinerary we did not use the hotel facilities to their full but I have not hesitation in believing that they would have been upto the standard that we experienced. Our room was well appointed , clean and modern. To top off our short stay, the hotel noted that it was my wife’s birthday on the day of our leaving and invited us to a birthday breakfast. This was entirely of their wish, there was no hint from either of us. I very rarely write reviews but on this occasion I feel it would be wrong of me not to write a genuine view of an exceptional hotel.!
Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

Masae

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
地下鉄駅から近く、空港からのアクセスが良いです。また観光スポットの旧市街広場がすぐそこで朝早くから夜遅くまで街歩きを楽しめます。問い合わせをしたとこら、予約の部屋には、バスタブがなかったので、料金プラスで、クイーズベッドの部屋にグレードアップをお願いしました。ホテルの設備は、新しくデザインセンスがよく、スタッフさんんもスマートな外観で、フレンドリーな対応でした。スパ等のオプションは未利用なので、わかりません。お安くはないですが、快適な旅になり満足てす。
Yöpyi 3 yötä toukokuussa 2024
Josef Salah vastasi 9.5.2024
Dear Masae,First of all we would like to thank you for choosing Emblem Prague Hotel as your home away from home.And we wish to thank you very much for the hotel rating and for sharing your wonderful experience with us.We are looking forward to welcoming you again on your next trip to Prague.Kind regards from all of us. Guest relations and ConciergeJosef Salah

10/10 Loistava

mark alan

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location - very short walks to all the main tourist attractions and restaurants except for the Prague castle. Very friendly staff fluent in English. Laundry service available.
Yöpyi 4 yötä huhtikuussa 2024
Josef Salah vastasi 9.5.2024
Dear Mark Alan,First of all we would like to thank you for choosing Emblem Prague Hotel as your home away from home.And we wish to thank you very much for the hotel rating and for sharing your wonderful experience with us.We are looking forward to welcoming you again on your next trip to Prague.Kind regards from all of us. Guest relations and ConciergeJosef Salah

10/10 Loistava

Carol

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Prague is so beautiful. We found the Emblem Hotel to be the perfect spot. Very quiet place and beautiful and so easy to walk to everything.
Yöpyi 2 yötä toukokuussa 2024
Josef Salah vastasi 22.5.2024
Dear Carol,First of all we would like to thank you for choosing Emblem Prague Hotel as your home away from home.And we wish to thank you very much for the hotel rating and for sharing your wonderful experience with us.We are looking forward to welcoming you again on your next trip to Prague.Kind regards from all of us. Guest relations and ConciergeJosef Salah

6/10 OK

Jose

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
We loved the location. It was right around the corner of the main square. Shopping and dining options are plentiful. The cons were coffee available in the basement accessed with room key but then because it’s in the basement accessed with room key trough the elevator it was difficult to get 2 cups of coffee back to the room. Also the air conditioning was not in service they say. Room was warm and the fan at the thermostat wouldn’t kick in. Very warm to sleep in at night. They gave the excuse that the whole hotel was not turned over from winter to summer yet? Wake answer. If we would have know we could use the thermostat independently of every other room, we would have never booked here. Disappointed in their explanation. Hopefully if we ever come back they will have addressed that.
Yöpyi 4 yötä huhtikuussa 2024

10/10 Loistava

Pauline

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Amazing location, quiet, calming interior, breakfasts were fantastic. Roof top jacuzzi is delightful.
Yöpyi 4 yötä huhtikuussa 2024
Josef Salah vastasi 9.5.2024
Dear Paulin,First of all we would like to thank you for choosing Emblem Prague Hotel as your home away from home.And we wish to thank you very much for the hotel rating and for sharing your wonderful experience with us.We are looking forward to welcoming you again on your next trip to Prague.Kind regards from all of us. Guest relations and ConciergeJosef Salah

10/10 Loistava

Scott, San Francisco

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Warm greeting upon arrival. Great location in the center of Old Town Prague. Walkable to most everything, or just hop on a convenient tram.
Yöpyi 3 yötä huhtikuussa 2024
Josef Salah vastasi 9.5.2024
Dear Scott,First of all we would like to thank you for choosing Emblem Prague Hotel as your home away from home.And we wish to thank you very much for the hotel rating and for sharing your wonderful experience with us.We are looking forward to welcoming you again on your next trip to Prague.Kind regards from all of us. Guest relations and ConciergeJosef Salah

10/10 Loistava

julia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excelente ubicación
Yöpyi 3 yötä huhtikuussa 2024
Josef Salah vastasi 9.5.2024
Dear Julia,First of all we would like to thank you for choosing Emblem Prague Hotel as your home away from home.And we wish to thank you very much for the hotel rating and for sharing your wonderful experience with us.We are looking forward to welcoming you again on your next trip to Prague.Kind regards from all of us. Guest relations and ConciergeJosef Salah

10/10 Loistava

Melissa

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Absolutely our stay at Emblem.
Yöpyi 3 yötä huhtikuussa 2024
Josef Salah vastasi 9.5.2024
Dear Melissa,First of all we would like to thank you for choosing Emblem Prague Hotel as your home away from home.And we wish to thank you very much for the hotel rating and for sharing your wonderful experience with us.We are looking forward to welcoming you again on your next trip to Prague.Kind regards from all of us. Guest relations and ConciergeJosef Salah

10/10 Loistava

Melissa

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Absolutely loved our stay at Emblem Hotel. Perfect location. The staff was incredibly friendly and welcoming.
Yöpyi 1 yön huhtikuussa 2024
Josef Salah vastasi 9.5.2024
Dear Melissa,First of all we would like to thank you for choosing Emblem Prague Hotel as your home away from home.And we wish to thank you very much for the hotel rating and for sharing your wonderful experience with us.We are looking forward to welcoming you again on your next trip to Prague.Kind regards from all of us. Guest relations and ConciergeJosef Salah

10/10 Loistava

Mark, London

Yöpyi 2 yötä huhtikuussa 2024
Josef Salah vastasi 9.5.2024
Dear Mark,First of all we would like to thank you for choosing Emblem Prague Hotel as your home away from home.And we wish to thank you very much for the hotel rating and for sharing your wonderful experience with us.We are looking forward to welcoming you again on your next trip to Prague.Kind regards from all of us. Guest relations and ConciergeJosef Salah

10/10 Loistava

Glenn

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
One of the best hotels I have stayed at. Wonderful breakfast buffet, friendly and helpful staff, excellent service all around, comfortable rooms, and ideal location for exploring Prague. Well done.
Yöpyi 8 yötä maaliskuussa 2024
Josef Salah vastasi 9.5.2024
Dear Glenn,First of all we would like to thank you for choosing Emblem Prague Hotel as your home away from home.And we wish to thank you very much for the hotel rating and for sharing your wonderful experience with us.We are looking forward to welcoming you again on your next trip to Prague.Kind regards from all of us. Guest relations and ConciergeJosef Salah

10/10 Loistava

JUAN

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Service
Yöpyi 2 yötä huhtikuussa 2024
Josef Salah vastasi 9.5.2024
Dear Juan,First of all we would like to thank you for choosing Emblem Prague Hotel as your home away from home.And we wish to thank you very much for the hotel rating and for sharing your wonderful experience with us.We are looking forward to welcoming you again on your next trip to Prague.Kind regards from all of us. Guest relations and ConciergeJosef Salah

10/10 Loistava

Denis, Acton Vale

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Très très bien situé. Personnel très gentil
Yöpyi 7 yötä maaliskuussa 2024
Josef Salah vastasi 9.5.2024
Dear Denis,First of all we would like to thank you for choosing Emblem Prague Hotel as your home away from home.And we wish to thank you very much for the hotel rating and for sharing your wonderful experience with us.We are looking forward to welcoming you again on your next trip to Prague.Kind regards from all of us. Guest relations and ConciergeJosef Salah

10/10 Loistava

Mark

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
A great location and a very friendly staff. I would recommend based upon these characteristics. Property itself is comfortable, but slightly worn.
Yöpyi 3 yötä maaliskuussa 2024
Josef Salah vastasi 9.5.2024
Dear Mark,First of all we would like to thank you for choosing Emblem Prague Hotel as your home away from home.And we wish to thank you very much for the hotel rating and for sharing your wonderful experience with us.We are looking forward to welcoming you again on your next trip to Prague.Kind regards from all of us. Guest relations and ConciergeJosef Salah

10/10 Loistava

Dorothy

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel and location
Yöpyi 3 yötä maaliskuussa 2024
Josef Salah vastasi 9.5.2024
Dear Dorthy,First of all we would like to thank you for choosing Emblem Prague Hotel as your home away from home.And we wish to thank you very much for the hotel rating and for sharing your wonderful experience with us.We are looking forward to welcoming you again on your next trip to Prague.Kind regards from all of us. Guest relations and ConciergeJosef Salah

10/10 Loistava

Alan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Increíble hotel y gran desayuno
Yöpyi 1 yön maaliskuussa 2024

10/10 Loistava

Jason

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Loved every moment.
Amazing service from a great team at a fabulous hotel is a fantastic location. Loved every moment of the stay.
Yöpyi 2 yötä helmikuussa 2024

10/10 Loistava

Ian

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä tammikuussa 2024
Josef Salah vastasi 12.2.2024
Dear Ian,First of all we would like to thank you for choosing Emblem Prague Hotel as your home away from home.And we wish to thank you very much for the hotel rating and for sharing your wonderful experience with us.We are looking forward to welcoming you again on your next trip to Prague.Kind regards from all of us. Guest relations and ConciergeJosef Salah

10/10 Loistava

Cecily

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great
Yöpyi 3 yötä helmikuussa 2024
Josef Salah vastasi 12.2.2024
Dear Cecily,First of all we would like to thank you for choosing Emblem Prague Hotel as your home away from home.And we wish to thank you very much for the hotel rating and for sharing your wonderful experience with us.We are looking forward to welcoming you again on your next trip to Prague.Kind regards from all of us. Guest relations and ConciergeJosef Salah

10/10 Loistava

Alessandro

Yöpyi 2 yötä tammikuussa 2024
Josef Salah vastasi 30.1.2024
Dear Alessandro,First of all we would like to thank you for choosing Emblem Prague Hotel as your home away from home.And we wish to thank you very much for the hotel rating and for sharing your wonderful experience with us.We are looking forward to welcoming you again on your next trip to Prague.Kind regards from all of us. Guest relations manager and ConciergeJosef Salah

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Très bonne expérience
L’expérience était bien en général, équipe très coopérative et à l’écoute (surtout le concierge que je remercie énormément). Le seul point négatif est le petit déjeuner, une refonte organisationnelle est inévitable.
Yöpyi 3 yötä joulukuussa 2023
Helena Valtrova - General manager vastasi 8.1.2024
Thank you very much for your lovely review and for your stay. Breakfasts is something that we are working on currently and I do apologise it was not up to standard. Thank you kindly and hope to see you soon again.

10/10 Loistava

Jessica

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Absolutely incredible staff! So grateful for the help of Joesph and Vladimir! They were incredible and so helpful! Everyone that we encountered here were great!
Yöpyi 2 yötä joulukuussa 2023
Helena Valtrova - General manager vastasi 8.1.2024
Dear JessicaThank you for your review and for your stay. I will share your kind words with both Vladimir and Joseph, its always nice when their hard work is acknowledged.We hope to see you soon again,Yours sincerelyHelena

8/10 Hyvä

Ihab

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were nice. I didn’t like the property condition and the cleanliness level.
Yöpyi 2 yötä tammikuussa 2024
Helena Valtrova - General manager vastasi 8.1.2024
Dear IhabThank you for your stay and for your review. I will look into the cleanliness as its im portant to me that this factor is of high quality. Apology it was not so for you. Thank you for your stay and we hope to see you soon again. Yours sincerely Helena

10/10 Loistava

Teresa

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent accommodation. Staff was exceptional. The hotel is steps away from Old Town Square.
Yöpyi 3 yötä joulukuussa 2023
Josef Salah vastasi 12.2.2024
Dear Teresa,First of all we would like to thank you for choosing Emblem Prague Hotel as your home away from home.And we wish to thank you very much for the hotel rating and for sharing your wonderful experience with us.We are looking forward to welcoming you again on your next trip to Prague.Kind regards from all of us. Guest relations and ConciergeJosef Salah

10/10 Loistava

Laimis

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I usually never leave any reviews, I was expecting a good stay as I did read what other people Had to say about this property and of course it looked like an amazing hotel! But wow!!!! I was blown away; first with location, I swear it couldn’t get better!! Second; the room was soooo spacious! And it has everything you’ll need to feel at home away from home! I highly recommend this property and will definitely stay here if I were to come back to Prague!
Yöpyi 3 yötä joulukuussa 2023
Helena Valtrova - General manager vastasi 8.1.2024
Dear Lamis Thank you for your stay and for your lovely review! I am thrilled to read that you had such a nice stay and we will look forward to welcoming you at our property again very soon hopefully Yours sincerelyHelena

10/10 Loistava

MICHAEL

Yöpyi 2 yötä joulukuussa 2023
Josef Salah vastasi 30.1.2024
Dear Michael,First of all we would like to thank you for choosing Emblem Prague Hotel as your home away from home.And we wish to thank you very much for the hotel rating and for sharing your wonderful experience with us.We are looking forward to welcoming you again on your next trip to Prague.Kind regards from all of us. Guest relations manager and ConciergeJosef Salah

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Dusty-Musty pied-à-terre
We stayed at a pied-à-terre category room with a small, Romeo and Juliet balcony. The room itself was very small, with just enough space for the double-bed. The balcony, as well, was very tiny, it was not a balcony, more like a little extension to the windows. I couldn’t fit to stand on it and close the doors behind me. Eventually, we got claustrophobic. The heavy musty smell lingered in the room at all times, even after the use of abundance of air fresheners by the housekeeping to mask it. Over and above that, the room was extremely dusty, with the particles flying in the air from settled dust. The only advantage was the location of the hotel. A stone’s throw from the Old Town Square. That’s it. Also, service at the reception and concierge desks were excellent. I will not come back.
Yöpyi 3 yötä joulukuussa 2023
Helena Valtrova - General manager vastasi 8.1.2024
Dear sirApology that we failed to miss your expectations. I will look into the state of the room, as this is not something that I find acceptable either. Apology for all and I wish you a very nice day.Yours sincerelyHelena

6/10 OK

Johan

Yöpyi 2 yötä joulukuussa 2023
Helena Valtrova - General manager vastasi 11.1.2024
Dear Johan I wanted to reach out to sincerely apologise that we have not met your expectations. I will closely look at all the issues you have raised and work with my staff closely at removing those. Thank you for your stay and I wish you a very nice day Yours sincerelyHelena

10/10 Loistava

Joanne

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä joulukuussa 2023
Helena Valtrova - General manager vastasi 20.12.2023
Dear Joanne Thank you very muchf or your stay and for your lovely review. We do hope to see you soon again, and for now, let me wish you a Merry Christmas.Yours sincerelyHelena Valtrova