2/10 Hirveä
Katrina
Matkusti kumppanin kanssa
26.4.2026
Day of arrival, there was no internet. No internet meant no tv. Okay fine. Quiet in room due to no tv and neighbors were loud and disturbing so we got our room moved. No elevators on property so we got moved to the 4th floor and to a smaller and dirty room!! The sheets on bed had holes in them. The lamps were dusty with dirt. There was a puddle of water in the middle of room under the bed because I stepped in it by mistake. When the internet finally started working, I tried making dinner reservations for each day of our stay and only ONE restaurant was available. I asked concierge to help make reservations but he told me it had already closed for the day!! It’s not my fault there was no internet and I couldn’t book earlier! I went to guest services for help and Nicole couldn’t care any less about helping us. Waste of customer service. First night in bed, I woke up around 2:30am to no tv and woke up sweating. Tried to turn on a light and was so irate because there was NO POWER!!! I was literally HOT/MAD because I wanted to take a shower from sweating and there was NO WATER either!! I would’ve taken a cold shower but no water at all. This stayed ruined my husband’s entire birthday and we don’t plan on visiting the island ever again.


Katrina
Yöpyi 3 yötä huhtikuussa 2026
































