4/10 Huono
Kailey
Matkusti perheen kanssa, Matkusti pienten lasten kanssa
29.1.2026
The resort offered enjoyable amenities such as the beach, infinity pool, and outdoor family spaces. The kids slime smoothie was a hit! Dining options in the evenings were tasteful and had quality food options, though they lacked Nickelodeon-themed elements, which disappointed my kids. Although one restaurant was Garfield-themed, there were no character interactions for this character, making the theme feel incomplete. Paid upgrades like the pajama breakfast and Ninja Turtles pizza dinner were not worth the cost.
The initial room assignment had major issues, including broken air conditioning, cockroaches, and maintenance problems such as a leaking shower. After multiple unresolved service requests, a room change was granted. The second room was more acceptable, with only minor issues.
A significant concern throughout the stay was the language barrier. Many staff members did not speak conversational English, making communication difficult at check-in, concierge services, kids club, and housekeeping. Spanish-speaking guests appeared to receive more seamless service, while English-speaking guests often had to wait for a single staff member who could assist them.
Overall, the resort did not meet expectations. The nightly entertainment was underwhelming, and the price did not align with the value or quality of the experience. Due to these issues, I cannot recommend this resort.
Kailey
Yöpyi 7 yötä tammikuussa 2026




































