Hotellit lähellä kohdetta Queen City Quarter

”The hotel is absolutely beautiful. From the moment we arrived, Theresa at the front desk was customer service personified. She made us feel as though we were the only guests in the hotel and truly set the tone for a wonderful stay. We also spent time at Sophia’s, where Raye was our bartender. She is fantastic—friendly, attentive, and an absolute pleasure. She made our evenings at the bar even more enjoyable. Highly recommend!”

”Staff went above and beyond!”

”Excellent greating by the valet, the young man with longer hair was great. The check in process was easy. The two women at front desk were friendly, engaging and knowledgeable. The only issues...WI-FI spotty so smart tvs buffered, there was loud banging near my room on 17th floor. Otherwise, the stay was good overall. ”

”Habitación limpia. Buena ubicación!”

”Clean room and establishment was very good. Staff was excellent ”

”Room was ok,customer service and staff friendliness needs a bit more upgrade”

”Management is terrible. Our a/c wasn’t working upon check-in. They tried to have it fixed never got fixed. Then proceed to say that they were unable to move us into another room due to 3rd party booking bs. They eventually moved us into another room after two failed attempts to repair a/c. The second room was in deteriorating condition as well. I will not recommend until costumer service is improved.”

”Great stay but they will keep your deposit for no reason. ”

”had a good stay..check in and check out was very smooth. the only thing i would say is it took hours to get more towels after calling the front desk 4 times.”

”This hotel is beautiful and so centrally located to sporting venues. Rooms are huge and so nice! ”

”Breakfast was good. ”

”Very nice and clean ”

”Clean and comfortable ”

”Great affordable hotel with balcony rooms available ”

”They didn't honor the paid reservation that i made on expedia. Saying they were over booked. ”

”I was extremely pleased with my stay. Everything went smoothly and beyond my expectations ”

”Location fantastic, 2 blocks from the Belk theater. Staff nice, historic hotel with nice modern bathroom. Our room had a nice view. However bed very lumpy and saggy, needs an update...room 507. Luckily we were there just one night, don't think my back could have taken 2, that is why I had to take away one star...”

”The room was clean and comfortable. The only con was that the water kept rising in the bathroom sink. We did have someone come fix it, but it still wasn’t fixed at 100%. The water continued to rise, but it just wasn’t as high. We went for a concert and it was literally a 2 minute walk. Overall, it was an amazing experience and we’d stay at this hotel again and highly recommend for others.”