Sisäuima-allas

Arvostelut: Quality Inn Radford-West Blacksburg I-81

2.5 out of 5
Quality Inn Radford-West Blacksburg I-81
1501 Tyler Ave, Building B, Radford, VA

Arvostelut

6,6
Arvosana 10 - Loistava. 77 kautta 317 arvostelua" "
Arvosana 8 - Hyvä. 80 kautta 317 arvostelua" "
Arvosana 6 - OK. 61 kautta 317 arvostelua" "
Arvosana 4 - Huono. 57 kautta 317 arvostelua" "
Arvosana 2 - Hirveä. 42 kautta 317 arvostelua" "

6,8/10

Siisteys

7,6/10

Henkilökunta ja palvelu

6,2/10

Palvelut/mukavuudet

6,2/10

Majoituspaikan kunto ja tilat

6,6/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Greisy

Yöpyi 1 yön huhtikuussa 2024
Hotel Manager vastasi 20.5.2024
Dear Greisy,Thank you for the review. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again. Sincerely, Hotel Manager

8/10 Hyvä

Edwar

Yöpyi 1 yön huhtikuussa 2024
Hotel Manager vastasi 20.5.2024
Dear Edwar,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

2/10 Hirveä

Don

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
The staff that we encountered were excellent, but the cleanliness of our room did not meet expectations. The tub looked liked it hasn't been cleaned in years, and a nice old bar of soap sitting on top of the shower surround, water pressure was poor as well. Free breakfast was average, but it worked.
Yöpyi 1 yön huhtikuussa 2024
Hotel Manager vastasi 18.4.2024
Dear Don,We're delighted to hear that you had excellent interactions with our staff, but we're sincerely sorry to learn that the cleanliness of your room did not meet your expectations. Your feedback regarding the condition of the tub and water pressure is concerning, and we apologize for any inconvenience this caused during your stay. Rest assured, we take cleanliness seriously, and we will address these issues promptly to ensure a more comfortable experience for our guests in the future. We're glad to hear that you found our free breakfast service satisfactory, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a much-improved stay.Sincerely, Hotel Manager

4/10 Huono

David

Matkusti perheen kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
We have stayed here twice, once in Feb. and in April. I booked these stays at the same time since we were visiting our daughter at Tech and wanted to plan our hotels stays. The pictures make this hotel much nicer than in person. It’s an older hotel and while you can tell they are trying to do some minor renovations, the lack of details to cleanliness overrides the small improvements. The shortcut with painting or ensuring light fixtures and remotes work, the overflowing trash cans by the entrances, etc. make it so unappealing. The terrible breakfast (powder eggs, over/under cooked sausage), hard biscuits, cold gravy made the “free breakfast” not worth it. There was no one to be found to tell about the food. Many other guests walked away as well. We went out and paid for breakfast.
Yöpyi 2 yötä huhtikuussa 2024
Hotel Manager vastasi 16.4.2024
Dear David,We are distressed to see your comments. We apologize for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely, Hotel Manager

10/10 Loistava

Gideon

Yöpyi 5 yötä maaliskuussa 2024

4/10 Huono

Mary

Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wrecking ball needed: Although I don't expect a 5 star stay at any Quality Inn, this hotel was the worst QI I have experienced. The place is shabby, smelly (mildew, cigarette smoke, marijuana smoke) and old. I can only hope they have plans to renovate given the excellent location near the 2 universities and interstate. There is nothing healthful to eat at the breakfast: NO FRUIT OF ANY KIND. All processed cheap foods. This place is totally depressing and really put a damper on my trip to see my child at VA Tech.
Yöpyi 2 yötä huhtikuussa 2024
Hotel Manager vastasi 9.4.2024
Dear Mary,We're truly sorry to hear about your disappointing experience at our hotel. Your feedback is extremely valuable to us, and we sincerely apologize for falling short of your expectations. Please know that we take all guest concerns seriously and are committed to addressing them promptly. Rest assured, we'll investigate the issues you've raised and work diligently to improve the quality of our accommodations, amenities, and breakfast offerings. We hope to have the opportunity to regain your trust and welcome you back for a much-improved stay in the future.Sincerely, Hotel Manager

8/10 Hyvä

Takahiro

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Hotel Manager vastasi 10.4.2024
Dear Takahiro,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

10/10 Loistava

Pete

Hyvää: Siisteys
Yöpyi 1 yön huhtikuussa 2024
Hotel Manager vastasi 8.4.2024
Dear Pete,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Loistava

Jillian

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful stay! Clean pool and hot tub! Wonderful service and a wonderful breakfast.
Yöpyi 1 yön maaliskuussa 2024
Hotel Manager vastasi 2.4.2024
Dear Jillian,Thank you so much for your fantastic feedback. We're delighted to hear that you had a wonderful stay with us! It's fantastic to know that you enjoyed our clean pool and hot tub, as well as the wonderful service provided by our team. We're also glad you enjoyed our breakfast offerings. We look forward to welcoming you back for another wonderful experience in the future!Sincerely, Hotel Manager

10/10 Loistava

Amelia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I was great for a quick trip of the town .
Yöpyi 1 yön maaliskuussa 2024
Hotel Manager vastasi 1.4.2024
Dear Amelia,Thank you for your glowing feedback! We're pleased to hear that you found our property suitable for your quick trip to town! Providing convenience and comfort for all our guests is important to us, and we're glad we could accommodate your needs. We'd be thrilled to welcome you back for another pleasant stay. Sincerely, Hotel Manager

6/10 OK

Nicole

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Huonoa: Majoituspaikan kunto ja tilat
Staff=excellent Hotel=needs fixing
I would like to start off by saying the staff was very nice. However, when I went into my room the TV didn't work, half the lights didn't work, it was dark, smelly and very dreary. I had to call the front desk about the lights, appliances and TV, as nothing worked. They kindly came to my room to plug in the TV and appliances as well as fix one light bulb, so that I would have at least some light. I would have expected that to have been done before we got there. We paid significantly more for this hotel than others in the area because of the pool, hot tub and breakfast... but the hot tub was stained and didn't work anyway, the room was old, stained and smelled terrible, and the breakfast was awful. In short, it was a big disappointment and I would not spend that kind of money there, ever again. The place needs help.
Yöpyi 2 yötä helmikuussa 2024
Hotel Manager. vastasi 10.2.2024
Dear Nicole,Thank you for taking the time to your comments about our hotel. We are glad you like our hotel staff. But at the same time, We are sorry for the inconvenience caused to you as mentioned in your negative feedback and we assure you that we will work on it and that improvement can be seen during your next stay.Sincerely, Hotel Manager

6/10 OK

Susan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room was nice. The area was quiet. The bed was very noisy every time we moved, rather annoying.
Yöpyi 1 yön helmikuussa 2024
Hotel Manager. vastasi 2.2.2024
Dear Susan,Thank you for sharing your feedback with us. We're pleased to hear that you found the room nice and the area quiet. However, we apologize for any inconvenience caused by the noisy bed. Your comfort is important to us, and we will address this issue promptly to ensure a more pleasant experience for future stays. We hope to have the opportunity to provide you with an even better experience in the future.Sincerely, Hotel Manager

4/10 Huono

Pamela

Matkusti lemmikkien kanssa, Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet
We were staying there because we were in between houses and waiting to close and move in to our new house because we were locals. We had to pay a 150 security deposit due to the local college in the area even though we definitely do not look like college students. The week we were there our room never got cleaned by house keeping I personally vacuumed the room myself 2 times because the one time the front desk acting as housekeeper came to do it he was scared of our dog - my son offered to take the dog outside the entire stay there was a struggle to get clean towels as hotel laundry was an issue same w fresh linen. The jets in the hot tub did not work so it was basically a pool of warm water the ph readings on the board at the pool did not change from the time we checked in to when we checked out so it is doubtful it was being checked breakfast was the same every morning and some mornings it looked like the gravy was what had been left over from the night before The one lady who was supposed to be a house keeper. Was seen regularly doing yoga in and reading in the “hot tub” there were 2 days that all of the doors including the room doors did not read the keycards so outside doors remained unlocked and the poor maintenance man who also ran front desk was running like a crazy person to let patrons into their rooms And to top off the wonderful stay we had they refused to refund the security deposit stating that the room had been smoked in me nor my son smoke
Yöpyi 7 yötä tammikuussa 2024
hotel vastasi 29.1.2024
This guest smoked in the hotel room and few guest complaint of it as the smoke smell coming into the Hallway. This guest broke the policy as the guest signed the registration which mentions smoke policy. Upon check out Front desk checked the room and noticed smoke smell in the room. Front desk mentioned to the guest about it. The guest refused and started using very abusive language towards the desk Clark. The guest was so aggressive toward the hotel staff. This guest not even respecting to their own pet and use F word to their own pet since they have to pay the pet fee. The guest was using dirty language which we cannot discloses in public, so hotel did call law to handle this violence guest, and the law put trespass on this guest. The hotel staff member requested not to use terrible language at the desk because of Church service going on next to the lobby, and the staff receive reply back from this guest is that” this is America and we can do anything”, by saying it this guest is not even respecting our amazing country THE USA. On the other side the people from the church service came to give sympathy to the hotel staff of listening this kind of abusive language from this guest. The hotel did refund all the deposit money in front of law even they broke the smoking policy, just because the hotel do not want to deal with this wild guest who has no respect to animal, community, people and more important our wonderful country.

8/10 Hyvä

Steve

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Everything was good, this is a older hotel but we were welcomed and treated fine. Looks like a lot of remodeling has been done, the rooms were clean, the beds were comfortable. The shower looked like it was new and very clean. The dining room for breakfast had been freshly redone and looked great. The outside needs a little refresh with paint on some of the woodwork but overall we had a great experience and would definitely stay again. Thanks
Yöpyi 1 yön tammikuussa 2024
Hotel Manager. vastasi 29.1.2024
Dear Steve,Thank you for sharing your positive experience with us! We're delighted to hear that everything was good during your stay. It's wonderful to know that the hotel's efforts in remodeling were noticeable and that you found the rooms, beds, and showers to be clean and comfortable. We appreciate your feedback on the exterior and rest assured, we'll consider it for improvements. We look forward to welcoming you back for another great stay. Sincerely, Hotel Manager

10/10 Loistava

Brenda

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent value
Excellent! Super value for the money! Loved the hot tub!
Yöpyi 2 yötä tammikuussa 2024
Hotel Manager. vastasi 23.1.2024
Dear Brenda,Thank you for your positive feedback! It's great to hear that you had an excellent experience and found the hotel to be a super value for your money. I'm glad you enjoyed the hot tub as well. Your positive comments can be helpful for other travelers looking for a good value and amenities like a hot tub. We appreciate your review, and we hope to welcome you back in the future!Sincerely, Hotel Manager

8/10 Hyvä

Pamela

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Hotel Manager. vastasi 23.1.2024
Dear Pamela, Thank you so much for sharing your recent stay with us and for giving 8 out of 10. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

10/10 Loistava

Shannon

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Price was amazing.
Yöpyi 1 yön tammikuussa 2024
Hotel Manager. vastasi 22.1.2024
Dear Shannon,We're thrilled to hear that you found the price amazing! Providing excellent value for our guests is important to us, and we're delighted that you feel you received a great deal for your stay. We're grateful for your positive comment and hope to have the pleasure of hosting you again in the future!Sincerely, Hotel Manager

4/10 Huono

Bobbi Jo

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property was very old looking and shabby. My shower curtain was stained. The hallway and door to room looked like the paint job was either ancient or incomplete. Hallways were cold and drab. Bathroom had what looked like mold on ceiling. Controls on heater were impossible to read.
Yöpyi 1 yön tammikuussa 2024
Hotel Manager. vastasi 20.1.2024
Dear Bobbi Jo,We're truly sorry to hear about the concerns you raised during your stay. Your feedback is valuable, and we sincerely apologize for the issues with the property's appearance, cleanliness, and amenities. We take these matters seriously and will address them promptly to ensure a more comfortable experience for our guests. We appreciate your understanding as we work to make improvements.Sincerely, Hotel Manager

8/10 Hyvä

Robin

Hyvää: Siisteys ja henkilökunta ja palvelu
I stayed for one night, and had a good experience. Not great, not special, but fine. Room was simple but clean. What little interaction I had with staff went well. The price was low, I slept well, a decent hotel stay.
Yöpyi 1 yön tammikuussa 2024
Hotel Manager. vastasi 16.1.2024
Dear Robin,Thank you for your kind feedback. We appreciate your honest feedback and are pleased to hear that your stay was satisfactory. While it may not have been extraordinary, we're glad to know that the cleanliness, staff interactions, and overall experience met your expectations. We strive to provide reliable and comfortable accommodations at an affordable price, and we're grateful for your acknowledgment. We look forward to welcoming you back in the future.Sincerely, Hotel Manager

4/10 Huono

Orlando

Yöpyi 1 yön tammikuussa 2024
Hotel Manager. vastasi 31.1.2024
Dear Orlando,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

8/10 Hyvä

Deanna

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä tammikuussa 2024
Hotel Manager vastasi 9.1.2024
Dear Deanna,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon.Sincerely, Hotel Manager

8/10 Hyvä

Rodney

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good refrigerator and microwave. Great whirlpool. Quick check-in.
Yöpyi 1 yön joulukuussa 2023
Hotel Manager vastasi 9.1.2024
Dear Rodney,Thank you for your positive feedback. We're thrilled to hear that you enjoyed the amenities in your room, including the refrigerator, microwave, and whirlpool, and that your check-in process was quick and efficient. Your compliments are not only rewarding but also inspiring. It is our pleasure that we were able to satisfy you. Our goal is to provide our guests with the warmest hospitality and most efficient service. We are looking forward to seeing you soon.Sincerely, Hotel Manager

2/10 Hirveä

robert

Yöpyi 1 yön tammikuussa 2024
Hotel Manager vastasi 9.1.2024
Dear Robert,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

10/10 Loistava

douglas, washington

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023
Hotel Manager vastasi 9.1.2024
Dear Douglas,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager

8/10 Hyvä

Deanna

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä joulukuussa 2023
Hotel Manager vastasi 9.1.2024
Dear Deanna,Thanks for choosing our hotel for your stay and the 4 ratings you have given us based on your experience. Hope you had a wonderful experience with us. Please visit us again.Sincerely, Hotel Manager

4/10 Huono

Patrick

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön lokakuussa 2023
Hotel Manager. vastasi 1.1.2024
Dear Patrick,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

10/10 Loistava

Vicci

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Hotel Manager. vastasi 1.1.2024
Dear Vicci,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

6/10 OK

Danna

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Clean older hotel. I wanted to workout in the pool but it and the hot tub were below reasonable temperatures
Yöpyi 1 yön joulukuussa 2023
Hotel Manager. vastasi 22.12.2023
Dear Danna,Thank you for taking the time to share your feedback. We appreciate your kind words about our clean older hotel. However, we apologize for any inconvenience caused by the pool and hot tub temperatures not meeting your expectations. We will address this issue to ensure a more enjoyable experience for our guests. We hope to have the opportunity to welcome you back for a more comfortable visit in the future.Sincerely, Hotel Manager

4/10 Huono

LaToya

Huonoa: Palvelut/mukavuudet
Yöpyi 1 yön joulukuussa 2023
Hotel Manager vastasi 14.12.2023
Dear Guest,Thanks for the stay, but it's sad to see the 2 rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely, Hotel Manager

8/10 Hyvä

jason

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Hotel Manager. vastasi 11.12.2023
Dear jason,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

6/10 OK

james

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Room was what I expected for the age of the hotel. Only real problem was the bathtub not draining very well.
Yöpyi 1 yön joulukuussa 2023
Hotel Manager. vastasi 11.12.2023
Dear james,Thank you for your feedback. We appreciate your understanding regarding the age of the hotel and are glad to hear that the room met your expectations overall. However, we apologize for the issue with the bathtub drainage. Your feedback is valuable, and we will address this concern promptly to ensure that such incidents are avoided in the future. We appreciate your stay and look forward to the opportunity to host you again in the future.Sincerely, Hotel Manager

10/10 Loistava

Robert

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good front desk, pool sans towels. Clean & quiet.
Yöpyi 1 yön joulukuussa 2023
Hotel Manager. vastasi 6.12.2023
Dear Robert,Thank you for sharing your experience. We're pleased to hear that the front desk service was good and that you found the hotel to be clean and quiet. However, we apologize for any inconvenience regarding the pool towels. Your feedback is valuable, and we'll address this issue to ensure a more seamless experience for our guests in the future. We look forward to welcoming you back.Sincerely, Hotel Manager

10/10 Loistava

Maria

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great stay, clean room, friendly service, great value, nice breakfast, nice pool and hot tub.
Yöpyi 1 yön marraskuussa 2023
Hotel Manager. vastasi 24.11.2023
Dear Maria,Thank you for staying with us. We are thrilled to know you loved every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

10/10 Loistava

Ricardo

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great customer services.great attitude towards the customers. Whatever we need whatever they can help us with please let us know that’s a plus.
Yöpyi 4 yötä marraskuussa 2023
Hotel Manager vastasi 22.11.2023
Dear Ricardo,Thank you for your feedback. Your kind words mean so much to us, and we're pleased to get such great feedback from you. Your comments indicate that we're meeting our goal of serving our guests well. We hope to welcome you again soon.Sincerely, Hotel Manager

6/10 OK

Danna

Matkusti perheen kanssa
Hyvää: Huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
Hotel Manager vastasi 18.11.2023
Dear Danna,Thank you for your stay and the Six ratings. From an improvement point of view, we look for specific & particular experience sharing. You will have a better experience next time. Our staff is always working to improve the hotel and we hope you'll stay with us again soon!Sincerely, Hotel Manager

10/10 Loistava

Sean

Liikematkailija
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
Hotel Manager vastasi 18.11.2023
Dear Guest,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely, Hotel Manager

6/10 OK

Tamara

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Ick
The beds were super uncomfortable. The place was generally clean. The breakfast was literally the worst hotel breakfast I've ever had. I'm pretty sure the eggs were powdered. Would not do again.
Yöpyi 1 yön marraskuussa 2023
Hotel Manager. vastasi 17.11.2023
Dear Tamara,We are very sorry to hear that we did not meet your expectations. We deeply apologize for all the inconvenience. We are working to improve the problem areas detected in your stay and will ensure that they are improved to the best. Despite your disappointment, we hope you will return to stay with us again. You can be assured of our very best attention.Sincerely, Hotel Manager

10/10 Loistava

Theodore

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property was beautiful and well-maintained. The pool was lovely. We only wish we would have had the opportunity to use the pool and swim facilities. Our schedule made it impossible to make use of the recreational facilities. Still, we checked it out and it was really beautiful.
Yöpyi 2 yötä lokakuussa 2023
Hotel Manager vastasi 5.11.2023
Dear Guest,Thank you for your positive comments about the beautiful and well-maintained property, as well as the lovely pool at the Quality Inn Radford-West Blacksburg I-81. We understand that sometimes schedules can be tight, but we're pleased to hear that you had the chance to explore the recreational facilities. Should your plans allow for it in the future, we hope you'll have the opportunity to enjoy the pool and other amenities during your stay. We appreciate your feedback and look forward to hosting you again.Sincerely,Hotel Manager

8/10 Hyvä

Mark

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
a nice clean hotel, minutes from the expresswsay
Yöpyi 2 yötä lokakuussa 2023
Hotel Manager vastasi 3.11.2023
Dear Mark,Thank you for your feedback. We're pleased to hear that you found the hotel to be nice and clean and conveniently located near the expressway. Your positive feedback is much appreciated, and we look forward to serving you again in the future.Sincerely,Hotel Manager

6/10 OK

Jennifer, Arlington

Matkusti ryhmän kanssa
Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
Definitely old but not a lot of other options in area.
Yöpyi 2 yötä lokakuussa 2023
Hotel Manager vastasi 2.11.2023
Dear Jennifer,Thank you for your recent stay at our hotel. Your comments are very important in helping us improve our services and facilities. We look forward to welcoming you back soon.Sincerely,Hotel Manager

10/10 Loistava

Herman

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
Hotel Manager vastasi 31.10.2023
Dear Guest,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely,Hotel Manager

6/10 OK

Elkton

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Staff professional and very friendly. Nice breakfast area, but need to offer peanut butter for the bagels. Most all room doors had dings, scrapes etc. making the property look old and unkept. Curtains in our room were torn in several places.
Yöpyi 1 yön lokakuussa 2023
Hotel Manager vastasi 28.10.2023
Dear Elkton, Thank you for your stay. We are sorry that you weren’t completely satisfied with your experience at our hotel. We’re involved in a continuous improvement process and are working to make the guest experience better. We take pride in offering a great experience for guests of all kinds. We hope that you will try us again. Sincerely, Hotel Manager

8/10 Hyvä

Courtney

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Parts of the hotel are dated but the room was clean and the staff was friendly.
Yöpyi 2 yötä lokakuussa 2023
Hotel Manager. vastasi 23.10.2023
Dear Courtney,Thank you for your kind feedback. While some parts of our hotel may be dated, we're pleased to hear that your room was clean and that you had a positive experience with our friendly staff. Your comments help us understand our areas for improvement, and we're committed to providing the best possible guest experience. We hope to have the opportunity to host you again in the future.Sincerely,Hotel Manager

10/10 Loistava

Kandi

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very nice hotel.
Yöpyi 1 yön lokakuussa 2023
Hotel Manager vastasi 19.10.2023
Dear Kandi,Thank you for your positive feedback! We're delighted to hear that you had a good experience during your stay with us. Providing a pleasant experience for our guests is our top priority, and we're glad that we met your expectations. We look forward to welcoming you back again soon.Sincerely,Hotel Manager

10/10 Loistava

Monica Helena Teixeira da

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön lokakuussa 2023
Hotel Manager vastasi 19.10.2023
Dear Guest,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely,Hotel Manager

2/10 Hirveä

Tarkistettu asiakas

Matkusti perheen kanssa
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
This place is so run down and horrible. We arrived to check in, waiting for reception to refund the family in front of us, who told me there were several cockroaches in their room. Our room did not have roaches but it was dingy and showed so much signs of wear and tear. The pictures of the property from afar seem ok but up close, the hallways and room interior was horribly run down with damage to walls and doors everywhere. I can’t take a picture of smell, but it smelled of mold and rot in our room. We checked out a day earlier because there was no way I was going to stay longer than necessary. Sleeping in my car would have been preferable
Yöpyi 2 yötä lokakuussa 2023
Hotel Manager. vastasi 16.10.2023
Dear Guest,Thanks for being a guest at our hotel. Our apologies for the inconvenience you had with the stay. Our hospitality ensures a nice experience for our guests, but something has not worked here. Unfortunately, we could not provide you with the good staying experience which you deserved. Kindly understand and give us another chance to prove ourselves.Sincerely,Hotel Manager

8/10 Hyvä

timothy

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall good place to stay I enjoyed it
Yöpyi 2 yötä lokakuussa 2023
Hotel Manager vastasi 28.10.2023
Dear Timothy,Thank you for your kind words. We're delighted to hear that you had an overall good experience and enjoyed your stay. We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely,Hotel Manager

6/10 OK

Angela

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä lokakuussa 2023
Hotel Manager. vastasi 16.10.2023
Dear Angela,Thanks for staying with us and giving us a 6-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely,Hotel Manager.

4/10 Huono

John

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön lokakuussa 2023
Hotel Manager vastasi 15.10.2023
Dear Guest, Thanks for your feedback and 2-star rating. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager

10/10 Loistava

Ivan

Yöpyi 1 yön lokakuussa 2023
Hotel Manager vastasi 28.10.2023
Dear Guest,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectations. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely,Hotel Manager