4/10
The buildings facade is filthy.
Upon check in the staff were not welcoming or accommodating.
The hallways smell like urine.
The elevators are not air-conditioned and staff will jam in there with a cart which would be okay if there is room for thr cart.
Room was clean enough, only 3 pillows. Bed linens were rough, piling could definitely be refreshed. Mattress is also super lumpyThe fan is appreciated in the room but was loud due to being loose.
Outsidr area was lovey. Pool chairs are FILTHY. Pool also needs to be cleaned more often.
Power outlets in thr lamp were loose/unstable.
I stayed at the double tree across the street last night and switched because this site has a pool. I will go back to my usual non hilton hotel further down Glenwood- cleaper, cleaner, friendlier staff.
Also there is a family reunion they are great but the chicken/fish truck could have been in the parking lot. As someone with a severe allergy, i would have preferred to be notified with simple signage so i could have entered/exited from a side door, hopefully the smell dissipates before breakfast and breakfast does not disappoint.
I'd like to be contacted to discuss growth points or any possible misunderstandings, I do prefer leaving positive reviews. I would have gone to staff directly but the staff at the desk weren't welcoming.
Millie
Yöpyi 1 yön heinäkuussa 2025
