Hotellit kohteessa Rancho Rinconada, Cupertino

”very nice and clean rooms. Beautifully maintained building and great location. Staff is very helpful and Breakfast is included.”

”Easy to airport, love the uber instead of the shuttle very good idea! The two staff members I encountered were exceptional folks! Efficient, friendly and on point. Quick stay but 100% winning”

”We did not have a very good stay. Upon arrival we were told that the water was going to be turned off the following day from 11:30am-3pm during which time we could not use the sink, shower or toilet. Needless to say this was quite inconvenient. Additionally, housekeeping had not cleaned our room by 3:30pm. We told the front desk about it and they said they would have it taken care of right away, so we made sure to leave our room for the next hour. Upon our return, it had still not been cleaned....

”excellent”

”Overall it was what we anticipated. However, we had a problem with the bathroom. We notified the help desk that the toilet is not flushing properly and it's not usable; they said the maintenance is out and they'll send someone to look into it. They didn't send anyone to check, and they didn't offer to change the rooms. They could have communicated clearly to address the issue. We had to use the bathroom in the lobby.”

”Faculty was very posivitive and professional. The atmosphere of the whole hotel was relaxed and warm. Good to have parking places just in front of main doors. Everything was correct.”

”Great breakfast, ice clean bedroom, great service”

”Good breakfast. Safe parking garage but had to pay$10.00 extra for parking. OK for the time we were there.”

”Location for San Jose quakes games, Santa Clara University, SJ airport and Levi stadium are ideal. We stop here every time we are in Santa Clara visiting our son. There are three Element hotels in the area all are a superior choices to other mid price hotels”

”Rooms were clean and staff was helpful”

”From the moment we arrive, the service was very professional and warm. We came to enjoy the world cup and the front desk provide us with the information needed to go to the stadium (not too far from the hotel) the food was great as well and the coffee was excellent. Great place to stay near the airport and other facilities”

”Quiet and clean!”

”Stayed with kids for the world cup. Nice, clean, and very friendly staff”

”Nice staff… very clean rooms — we had a nice stay!”

”Easy check in, convenient location, staff was friendly.”

”This hotel is a hidden gem. It is a beautiful property and the room was nice and functional. The service was very good. ”

”All the staff are Amazing from the front desk to housekeeping I love zen Hotel. Very clean. Excellent Breakfast. This Hotel and Staff deserve more than 5 stars! Keep it up! Highly recommended!”

”The room had ants, fixtures were rusting, only had a small bar of soap, walls are paper thin, dark, dingy. Doesn’t look much like the photos at all. The lobby looks nice. The breakfast staff are rude and were nagging parents of an infant that showed up 5 minutes late to breakfast, but didn’t bother a couple that were 15 minutes late. Just not a pleasant experience and I definitely wouldn’t recommend it to anyone.”