Randolph Hotellit

”Great check-in. Very professional and accommodating. Would stay again solely on the actions of the front desk receptionist who checked us in. Great customer service!”

”Great location on the lake!”

”The shower didn't work in the room, tried every possible combination to get it to work.”

”No parking and smells .”

”We were told upon arrival that we could not test in the room we booked due to a water leak and mold. Moved to another room that also had mold. Decided to cancel the stay after seeing this. Reached out to oyo as well as Expedia. Expedia was helpful on reaching out to staff about the cancellation policy and a refund. I was told they waived the cancellation and would issue a refund since we provided proof of mold. Nothing has since been processed and I am unable to contact anyone.”

”Very special place”

”Wifi didn't work TV didn't get a connection could not watch. No wash clothes in bathroom”

”We had a wonderful experience at this property. A lovely older home with loads of charm. Located in the town’s historic district, it was easy to walk to a local restaurant for dinner. The owner provided clear and easy to understand instructions. It had everything we needed and would happily stay here again.”

”Hotel is great. The outside and lobby has been remolded, but the rooms have not. Upgrades are needed.”

”Our experience was horrible. Bathroom was disgusting and even found a used bandage in the bed sheets. When brought to hotel’s attention, nothing was done. We even had Expedia get involved and still nothing has been resolved or even attempted.”