Dear StephenThank you for sharing your generous review about your recent stay with us.I would like to convey my heartfelt apologies for the inconvenience you encountered during your last visit to our hotel. I sincerely regret to have learned about your disappointing experience which was not up to your expectations as we aim to offer an enjoyable, memorable experience to all our guests while delivering our genuine services.Rest assured it was never our intention to cause any inconvenience to you. We have taken your concerns very seriously and I would like to take lead with full ownership of the experience, hereby addressing my heartfelt apologies to you. I perfectly understand your sentiment and you have our full understanding and support.On behalf of our hotel I stay committed to delivering our brand promise and therefore I hope you will give us another chance to make it right for you – hence we look forward to your returnWarm regards,Lisha ERegional General Manager

Dear CassandraThank you for taking your time to share your heartfelt review about your recent stay with us.We are delighted to know that you enjoyed your recent stay with us and enjoyed some of our amenities we offer. Providing warm and welcome hospitality is the core of our mission, and it is amazing to know that our great efforts made a positive impact on your stay.Please let us know when you are planning to visit us again as we would be delighted to win your loyalty to our hotel and our entire hotel team would be eager to welcome you back for another unforgettable stay.Best Regards,Lisha ERegional General Manager

Dear CrystalThank you for taking your time to share your heartfelt review about your recent stay with us.We are delighted to know that you enjoyed your recent stay with us and enjoyed some of our amenities we offer. Providing warm and welcome hospitality is the core of our mission, and it is amazing to know that our great efforts made a positive impact on your stay.Please let us know when you are planning to visit us again as we would be delighted to win your loyalty to our hotel and our entire hotel team would be eager to welcome you back for another unforgettable stay.Best Regards,Lisha ERegional General Manager

Dear Christopher KaruhijeThank you for sharing your great review about your recent experience with us.Providing excellent service with a personal touch is at the heart of what we do.Please let us know when you are planning to visit us again as we would be delighted to win your loyalty to our hotel and our entire team is looking forward to ensuring that your next stay with us is just as memorable as the last.Best Regards,Lisha ERegional General Manager

Dear Nertis Thank you for your review regarding your recent stay with us. I am thrilled to hear you had a memorable stay with us. Providing excellent service with a personal touch is at the core of our mission, and I am delighted that our staff members contributed to the quality of your stay by ensuring an earlier check in was given. Please do let us know when you are planning your next visit. We would be honored to earn your loyalty to our hotel, and our entire team is eagerly looking forward to ensuring that your next stay with us is just as memorable as the last.Best Regards,Lisha ERegional General Manager

Dear TiaThank you for sharing your fantastic review of your recent experience with us.I was thrilled to learn that you had an enjoyable stay and that our hospitable staff exceeded your expectations. Providing excellent service with a personal touch is at the core of our mission. Please do let us know when you are planning your next visit. We would be honored to earn your loyalty to our hotel, and our entire team is eagerly looking forward to ensuring that your next stay with us is just as memorable as the last.Best Regards,Lisha ERegional General Manager

Dear KennethThank you for sharing your generous review about your recent stay with us.I would like to convey my heartfelt apologies for the inconvenience you encountered during your last visit to our hotel. I sincerely regret to have learned about your disappointing experience which was not up to your expectations as we aim to offer an enjoyable, memorable experience to all our guests while delivering our genuine services.Rest assured it was never our intention to cause any inconvenience to you. We have taken your concerns very seriously and I would like to take lead with full ownership of the experience, hereby addressing my heartfelt apologies to you. I perfectly understand your sentiment and you have our full understanding and support.On behalf of our hotel I stay committed to delivering our brand promise and therefore I hope you will give us another chance to make it right for you – hence we look forward to your returnWarm regards,Lisha ERegional General Manager

Dear HarleyThank you for sharing your great review about your recent experience with us.We will definitely take this into consideration and ensure our best to exceed your expectations. Best Regards,Lisha ERegional General Manager

Thank you

Dear HarleyThank you for sharing your great review about your recent experience with us.I was thrilled to read that you had an enjoyable stay and you appreciated our great hospitable staff. We aim to offer our guests flawless service with a personalized touch in order to create everlasting memories.Please let us know when you are planning to visit us again as we would be delighted to win your loyalty to our hotel and our entire hotel team would be excited to welcome you back for another unforgettable stayBest Regards,Lisha ERegional General Manager

Dear JustinThank you for sharing your great review about your recent experience with us.I was thrilled to read that you had an enjoyable stay and you appreciated our great hospitable staff. We aim to offer our guests flawless service with a personalized touch in order to create everlasting memories.Please let us know when you are planning to visit us again as we would be delighted to win your loyalty to our hotel and our entire hotel team would be excited to welcome you back for another unforgettable stayBest Regards,Lisha ERegional General Manager

Dear MelaineThank you for sharing your great review about your recent experience with us.I was thrilled to read that you had an enjoyable stay and you appreciated our great hospitable staff. We aim to offer our guests flawless service with a personalized touch in order to create everlasting memories.Please let us know when you are planning to visit us again as we would be delighted to win your loyalty to our hotel and our entire hotel team would be excited to welcome you back for another unforgettable stayBest Regards,Lisha ERegional General Manager

Thank you

Dear AliceThank you for sharing your great review. about your recent experience with us.I was thrilled to read that you had an enjoyable stay and you appreciated our great hospitable staff. We aim to offer our guests flawless service with a personalized touch in order to create everlasting memories.Please let us know when you are planning to visit us again as we would be delighted to win your loyalty to our hotel and our entire hotel team would be excited to welcome you back for another unforgettable stayBest Regards,Lisha ERegional General Manager

Dear VittoriaThank you for sharing your great review. about your recent experience with us.I was thrilled to read that you had an enjoyable stay and you appreciated our great hospitable staff. We aim to offer our guests flawless service with a personalized touch in order to create everlasting memories.Please let us know when you are planning to visit us again as we would be delighted to win your loyalty to our hotel and our entire hotel team would be excited to welcome you back for another unforgettable stayBest Regards,Lisha ERegional General Manager

Dear DavidThank you for sharing your great review. about your recent experience with us.I was thrilled to read that you had an enjoyable stay and you appreciated our great hospitable staff. We aim to offer our guests flawless service with a personalized touch in order to create everlasting memories.Please let us know when you are planning to visit us again as we would be delighted to win your loyalty to our hotel and our entire hotel team would be excited to welcome you back for another unforgettable stayBest Regards,Lisha ERegional General Manager

Dear CassandraThank you for sharing your great review. about your recent experience with us. I was thrilled to read that you had an enjoyable stay and you appreciated our great hospitable staff. We aim to offer our guests flawless service with a personalized touch in order to create everlasting memories.Please let us know when you are planning to visit us again as we would be delighted to win your loyalty to our hotel and our entire hotel team would be excited to welcome you back for another unforgettable stayBest Regards,Lisha ERegional General Manager

Thank you

Dear JessenThank you for sharing your great review. about your recent experience with us. We have taken your concerns very seriously and I would like to take lead with full ownership of the experience, hereby addressing my heartfelt apologies to youI was thrilled to read that you had an enjoyable stay and you appreciated our great hospitable staff. We aim to offer our guests flawless service with a personalized touch in order to create everlasting memories.Please let us know when you are planning to visit us again as we would be delighted to win your loyalty to our hotel and our entire hotel team would be excited to welcome you back for another unforgettable stayBest Regards,Lisha ERegional General Manager

Thank you Warm regards,Lisha ERegional General Manager

Thank youWarm regards,Lisha ERegional General Manager

Dear VelizarThank you for sharing your generous review about your recent stay with us. I would like to convey my heartfelt apologies for the inconvenience you encountered during your last visit to our hotel. I sincerely regret to have learned about your disappointing experience which was not up to your expectations as we aim to offer an enjoyable, memorable experience to all our guests while delivering our genuine services. Rest assured it was never our intention to cause any inconvenience to you. We have taken your concerns very seriously and I would like to take lead with full ownership of the experience, hereby addressing my heartfelt apologies to you. I perfectly understand your sentiment and you have our full understanding and support. On behalf of our hotel I stay committed to delivering our brand promise and therefore I hope you will give us another chance to make it right for you – hence we look forward to your return Warm regards,Lisha ERegional General Manager

Thank youWarm regards,Lisha ERegional General Manager

Dear CandyThank you for sharing your great review. about your recent experience with us.I was thrilled to read that you had an enjoyable stay and you appreciated our great hospitable staff. We aim to offer our guests flawless service with a personalized touch in order to create everlasting memories. Please let us know when you are planning to visit us again as we would be delighted to win your loyalty to our hotel and our entire hotel team would be excited to welcome you back for another unforgettable stayBest Regards,Lisha ERegional General Manager

Dear JaniceThank you for sharing your great review. about your recent experience with us.I was thrilled to read that you had an enjoyable stay and you appreciated our great hospitable staff. We aim to offer our guests flawless service with a personalized touch in order to create everlasting memories. Please let us know when you are planning to visit us again as we would be delighted to win your loyalty to our hotel and our entire hotel team would be excited to welcome you back for another unforgettable stayBest Regards,Lisha ERegional General Manager

Dear TraceyThank you for sharing your great review. about your recent experience with us.I was thrilled to read that you had an enjoyable stay and you appreciated our great hospitable staff. We aim to offer our guests flawless service with a personalized touch in order to create everlasting memories. Please let us know when you are planning to visit us again as we would be delighted to win your loyalty to our hotel and our entire hotel team would be excited to welcome you back for another unforgettable stayBest Regards,Lisha ERegional General Manager

Thank you

Thank you

Dear JannaThank you for sharing your great review. about your recent experience with us.I was thrilled to read that you had an enjoyable stay and you appreciated our great hospitable staff. We aim to offer our guests flawless service with a personalized touch in order to create everlasting memories. Please let us know when you are planning to visit us again as we would be delighted to win your loyalty to our hotel and our entire hotel team would be excited to welcome you back for another unforgettable stayBest Regards,Lisha ERegional General Manager

Thank you

Thank you

Dear RichardThank you for sharing your great review. about your recent experience with us.I was thrilled to read that you had an enjoyable stay and you appreciated our great hospitable staff. We aim to offer our guests flawless service with a personalized touch in order to create everlasting memories. Please let us know when you are planning to visit us again as we would be delighted to win your loyalty to our hotel and our entire hotel team would be excited to welcome you back for another unforgettable stayBest Regards,Lisha ERegional General Manager

Dear MonicaThank you for sharing your great review. about your recent experience with us.I was thrilled to read that you had an enjoyable stay and you appreciated our great hospitable staff. We aim to offer our guests flawless service with a personalized touch in order to create everlasting memories. Please let us know when you are planning to visit us again as we would be delighted to win your loyalty to our hotel and our entire hotel team would be excited to welcome you back for another unforgettable stayBest Regards,Lisha ERegional General Manager

Thank you

Thank you

Thank you

Dear sherifThank you for sharing your generous review about your recent stay with us. I would like to convey my heartfelt apologies for the inconvenience you encountered during your last visit to our hotel. I sincerely regret to have learned about your disappointing experience which was not up to your expectations as we aim to offer an enjoyable, memorable experience to all our guests while delivering our genuine services. Rest assured it was never our intention to cause any inconvenience to you. We have taken your concerns very seriously and I would like to take lead with full ownership of the experience, hereby addressing my heartfelt apologies to you. I perfectly understand your sentiment and you have our full understanding and support. On behalf of our hotel I stay committed to delivering our brand promise and therefore I hope you will give us another chance to make it right for you – hence we look forward to your return Warm regards,Lisha ERegional General Manager

Dear LisaThank you for sharing your great review. about your recent experience with us.I was thrilled to read that you had an enjoyable stay and you appreciated our great hospitable staff. We aim to offer our guests flawless service with a personalized touch in order to create everlasting memories.Please let us know when you are planning to visit us again as we would be delighted to win your loyalty to our hotel and our entire hotel team would be excited to welcome you back for another unforgettable stayBest Regards,Lisha ERegional General Manager

Dear LuigiI am delighted to read your review and thank you for taking the time to write such excellent feedback regarding your recent stay.The entire team was very pleased knowing that you had a fantastic and comfortable stay and appreciated our warm, friendly hospitality and incomparable level of service in addition to our hotel rooms and overall facilities.It was indeed a great pleasure having you stayed with us and hope to welcome you back again soon, where possibilities are endless and we assure you of our very best services and attention at all times.Kind regards,Lisha ERegional General Manager

Dear TrudyI am delighted to read your review and thank you for taking the time to write such excellent feedback regarding your recent stay.The entire team was very pleased knowing that you had a fantastic and comfortable stay and appreciated our warm, friendly hospitality and incomparable level of service in addition to our hotel rooms and overall facilities.It was indeed a great pleasure having you stayed with us and hope to welcome you back again soon, where possibilities are endless and we assure you of our very best services and attention at all times.Kind regards,Lisha ERegional General Manager

Thank you

Thank you

Dear CraigThanks so much for sharing your experience with us; We are incredibly grateful that you took the time out to leave such an excellent and detailed review.We take pride in giving outstanding service every guest and we are overjoyed to receive your compliments and appreciation. We strive to deliver our guests a memorable and enjoyable experiences through our great facilities and dedicated staff.Kindest regards,Lisha ERegional General Manager

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