Aula

Arvostelut: Quality Inn & Conference Centre

2.5 out of 5
Quality Inn & Conference Centre
7150 Gaetz Ave, Red Deer, AB

Arvostelut

7,6

Hyvä

Arvosana 10 - Loistava. 102 kautta 369 arvostelua" "
Arvosana 8 - Hyvä. 153 kautta 369 arvostelua" "
Arvosana 6 - OK. 58 kautta 369 arvostelua" "
Arvosana 4 - Huono. 29 kautta 369 arvostelua" "
Arvosana 2 - Hirveä. 27 kautta 369 arvostelua" "

8,0/10

Siisteys

8,6/10

Henkilökunta ja palvelu

7,2/10

Palvelut/mukavuudet

7,4/10

Majoituspaikan kunto ja tilat

6,8/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Myriam

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

john

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä toukokuussa 2024
Hamza vastasi 24.5.2024
We appreciate your choice to stay with us and for sharing Your feedback, and we're glad you had a good experience. If there are specific areas where you feel we could enhance your stay in the future, we'd love to hear your insights.

10/10 Loistava

Dale

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Stayed there one night. Very clean. And very polite receptionist.
Yöpyi 1 yön toukokuussa 2024
Hamza vastasi 24.5.2024
Thank you Dale for taking the time to share your feedback, we are pleased to know that you enjoyed your stay with us.

2/10 Hirveä

Patrick

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very dated. Noisy at night. No firehose on second floor opposite R234. Empty and not replaced. No hand soap in bathroom. No stopper in bath. No water in room. I could go on. Staff were unbelievably rude and incompetent. They tried to double charge me even though it was prepaid and threatened to remove me. I spoke with the Manager on the phone who was worse again than the receptionist. He threatened to call the police and have me removed.Worst place I have ever stayed in terms of customer service! It's dirty and rundown which isn't great. The staff that I spoke with are incompetent, unreasonable, stupid and useless. Fawlty Towers was a palace compared to this place. Quality should be removed from the name.
Yöpyi 2 yötä toukokuussa 2024

4/10 Huono

Leonard

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I had booked for 4 days but was called away after 2 days. The Manager said they would only charge me for 2 days but charged me for the full amount. I was very disappointed about that since at the time of check-in I was advised that if I left early I would only be charged for the nights I stayed.
Yöpyi 4 yötä toukokuussa 2024

10/10 Loistava

wade

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Based on the price per night we’re very happy with the room, staff and restaurant. Vouchers for the restaurant was an additional bonus. 👏
Yöpyi 1 yön toukokuussa 2024
Hamza vastasi 13.5.2024
Thank you for taking the time to leave us this feedback, We hope to see you again soon!We're really grateful and appreciate you taking the time to share your rating.

4/10 Huono

Brian

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The facility is rundown. Check-in took too long because they did not have enough staff on to handle the volume. Signage for the elevator and rooms was non-existent. I will never stay at this facility again and will share my thoughts to my friends on social media.
Yöpyi 1 yön toukokuussa 2024
Hamza vastasi 13.5.2024
We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced.

4/10 Huono

Karyann

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Great accessible location and clean, however old property, very dated, beds were very worn in and uncomfortable.
Yöpyi 2 yötä toukokuussa 2024
Hamza vastasi 10.5.2024
We are terribly sorry we did not reach your expectations Karyann, but just to let you know we are renovating most of our rooms right now hopefully we will see you back soon for a better Quality stay.

2/10 Hirveä

Kristy

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Hamza vastasi 10.5.2024
I'm sorry to hear about your disappointment with us Kristy, we're committed to making things right." "We take your feedback very seriously, and we're truly sorry to hear about your negative experience.

8/10 Hyvä

Lois

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good overall experence
Yöpyi 2 yötä toukokuussa 2024
Hamza vastasi 7.5.2024
Thank you Lois for taking the time to share your feedback, it was a pleasure having you with us, and hope to see you back soon.

10/10 Loistava

Jason

Yöpyi 1 yön toukokuussa 2024
Hamza vastasi 24.5.2024
Your 5/5 rating fills us with joy! We're thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We can't wait to host you again and provide another outstanding experience.

6/10 OK

Alice

Yöpyi 2 yötä huhtikuussa 2024
Hamza vastasi 4.5.2024
Thank you Alice for taking the time to give us your feedback, it was a pleasure having you with us, We apologize for not meeting your expectations. Please know that our goal is to provide a comfortable and convenient experience for our guest, hopefully we will see you back soon to make it perfect for you next time.

10/10 Loistava

Heather

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff that run this business I can’t say enough about them. It’s a very busy hotel and I can understand why. The house keepers are very thorough. We stayed in red deer for 12 days visiting family so we were in and out a lot. Not once were we not greeted by staff. It may not be a new fancy building, but the staff and their kindness over rides all of that for me. I will book there again in the near future. Thank you quality staff!
Yöpyi 12 yötä huhtikuussa 2024
Hamza vastasi 2.5.2024
Thank you Heather for sharing your experience with us, and we really appreciate that you took the time to leave us this amazing feedback.

6/10 OK

Tamara

Yöpyi 2 yötä huhtikuussa 2024
Hamza vastasi 24.5.2024
We appreciate your choice to stay with us and for sharing your rating. Your feedback is important to us, If there's anything you'd like us to focus on for a future visit, please don't hesitate to let us know. Looking

6/10 OK

Doris

Matkusti ryhmän kanssa
Not enough elevators seniors need elevators
Yöpyi 1 yön huhtikuussa 2024
Hamza vastasi 29.4.2024
Hello Doris, thank you for taking the time and sharing your review with us, we do apologies once again for the inconvenience, hopefully we will have you once again with us to be able to rectify this for you

8/10 Hyvä

Shirley

Matkusti perheen kanssa
Huonoa: Majoituspaikan kunto ja tilat
I di not like the stairs down to our room, The property is worn. The staff were very helpful and friendly.
Yöpyi 2 yötä huhtikuussa 2024
Hamza vastasi 29.4.2024
Thank you Shirley for your feedback, we are really sorry for the inconvenience caused, hopefully we will have you again to provide you a better stay.

8/10 Hyvä

JANICE E

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
The staff were excellent Breakfast menu should be more traditional Bathroom sink drained slowly Phone in room did not work - apparently a line problem Property is comfortable but needs refreshed
Yöpyi 2 yötä huhtikuussa 2024
Hamza vastasi 4.5.2024
Thank you Janice for taking the time to give us your feedback about your stay, we are sorry that the condition of your room was less than ideal, hopefully we will have you back soon to rectify that.

6/10 OK

Audrey

Matkusti perheen kanssa
Spacious, free parking included.
Yöpyi 1 yön huhtikuussa 2024
Hamza vastasi 28.4.2024
Hi Audrey, first of all thank you for your feedback, we are sorry that we didn’t reach your expectations, we will do our best to make it better next time when you are in town, and of course will be happy to accommodate you always.

10/10 Loistava

Claude

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great staff, nice pool and hot tub
Yöpyi 7 yötä huhtikuussa 2024
Hamza vastasi 24.4.2024
Thank you Claude for this amazing review, it was a great having you here, and we will be pleased to have you again whenever you are in town.

10/10 Loistava

Kelsey

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Thanks for a nice stay!
Yöpyi 2 yötä huhtikuussa 2024
Hamza vastasi 22.4.2024
Thank you for this amazing feedback Kelsey, it was a great pleasure having you with us, and we will be very happy to accommodate you once in town again.

8/10 Hyvä

Claude

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly staff, nice pool and hot tub. Enjoyed my two weeks thank you.
Yöpyi 7 yötä huhtikuussa 2024
Hamza vastasi 20.4.2024
Thank you Claude for this great review and glad we reach your expectations, we will be happy to have you again.

10/10 Loistava

Brandon

Hyvää: Siisteys
Yöpyi 3 yötä huhtikuussa 2024

8/10 Hyvä

Marlana, Brooks

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
First time staying in this hotel. Property is nice and room was clean. We had an issue with the shower not getting hot but other than that it was clean, quiet and comfortable.
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Brenda

Everything was perfect
Yöpyi 2 yötä huhtikuussa 2024

10/10 Loistava

Valerie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The Quality Inn was clean and quiet and very conveniently located. Staff was pleasant and helpful. Great value for the price!
Yöpyi 1 yön maaliskuussa 2024

10/10 Loistava

Nicholas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The bar was loud
Yöpyi 1 yön maaliskuussa 2024

6/10 OK

Glenn

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Pretty run down, carpets were dirty throughout.
Yöpyi 1 yön maaliskuussa 2024

8/10 Hyvä

Darryl

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The front desk staff was awesome 😎
Yöpyi 1 yön maaliskuussa 2024

8/10 Hyvä

Kimberley

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The bed was very comfortable.
Yöpyi 2 yötä maaliskuussa 2024

8/10 Hyvä

NANCY

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024

10/10 Loistava

George

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
DID NOT CHECK AROUND MUCH BUT REASONABLE PRICE AND NICE SERVICE
Yöpyi 1 yön helmikuussa 2024

6/10 OK

Blake

Hyvää: Siisteys
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Gerald

Property is dated
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

denzil

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I liked the location ,easy access to transportation ,its walkable to many activities. appreciate the hospitality .
Yöpyi 5 yötä tammikuussa 2024
Ted vastasi 26.1.2024
We’re really appreciative of your business!Thank you for taking the time to review us!We look forward to seeing you again soon!

6/10 OK

Francis

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel is fine, especially for people who want to catch Red Arrow bus in early hours or inclement weather. We did just that, anticipating -40C weather and difficult to call Uber or taxi in the morning. But the hotel has a policy restricting Red Deer residents staying. Strange policy but it is there. Be aware when you book.
Yöpyi 1 yön tammikuussa 2024
Ted vastasi 26.1.2024
Thank you for for taking the time to let others know about your experience.We regret our policy impacted your plans on such a cold night.

10/10 Loistava

Daniel

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä joulukuussa 2023
Ted vastasi 28.12.2023
Thank you for your review! We want you to know your business is appreciated and we look forward to seeing you again.

2/10 Hirveä

Tiffany

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
I tryed to get a room for family coming in from out of town, and i was not allowed to. Even tho i booked it on hotels.com. i went in to pay and check in for the room and was told at the front desk because i lived in the same town i was not allowed to book a room. So i had to scramble to find a hotel for my family. I was discusted and will never recomend this hotel.
Yöpyi 1 yön joulukuussa 2023
Ted vastasi 22.12.2023
Always read the hotel policies before you book.

8/10 Hyvä

Laura

Yöpyi 2 yötä joulukuussa 2023
Ted vastasi 26.1.2024
Thank you for choosing to stay with us.Your business is appreciated.

4/10 Huono

Travis

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja palvelut/mukavuudet
Fire alarms going off. Asked if I can deal with it. Downgraded rooms with no rebate, nothing. Key not working for room. Went to front desk for keys 4-5 times. Black flies dead all over room. Noise from club next door.

10/10 Loistava

Theresa

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very easy assess, great security and clean.
Yöpyi 4 yötä marraskuussa 2023
Ted vastasi 5.12.2023
We’re happy to know you enjoyed your stay. Thank you for letting everyone know.We look forward to seeing you again.

6/10 OK

Geoff

Hyvää: Henkilökunta ja palvelu
Yöpyi 1 yön marraskuussa 2023
Ted vastasi 5.12.2023
Thank you for your business!

10/10 Loistava

Fetoun

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Safe and quiet
Yöpyi 2 yötä marraskuussa 2023
Ted vastasi 28.11.2023
We are glad to have met your expectations and look forward to seeing you again.Thank you for your business.

8/10 Hyvä

Barry

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
It was a good place. Staff was good. Food was excellent. All in all above average
Yöpyi 1 yön marraskuussa 2023
Ted vastasi 16.11.2023
We are happy to know you enjoyed your stay and look forward to seeing you again!

6/10 OK

Holly

Yöpyi 1 yön marraskuussa 2023
Ted vastasi 22.12.2023
Thank you for staying with us. Your business is really appreciated.

6/10 OK

Cal

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
The room was not clean floor had lots of dirt bathtub wasn’t cleaned properly was not impressed
Yöpyi 2 yötä marraskuussa 2023
Ted vastasi 16.11.2023
We apologize for your experience and will redouble our trading efforts.Thank you for your business.

6/10 OK

Jocelyn

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
The food at croffle was amazing. It out room wasn’t cleaned when we checked in so we had to be moved to another room. And just a sketchy place in general
Yöpyi 1 yön marraskuussa 2023
Ted vastasi 12.11.2023
Yes. A mistake was made at check in when you arrived early. Our staff apologized and offered you something to make up for your inconvenience.We are glad you enjoyed the restaurant; however, we can’t imagine what made you feel our hotel was “just a sketchy place in general”.We thank you for your business.

8/10 Hyvä

Vincent

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Restaurant on site, bed was comfortable. Price was good
Yöpyi 1 yön marraskuussa 2023
Ted vastasi 12.11.2023
Thank you for choosing our hotel. We appreciate your business and thank you for your review.

4/10 Huono

garnet

Matkusti perheen kanssa, Liikematkailija
at 3 in the morning was a guy passed out in hallway and noise of 2 others trying to get him up went on for hour first 2 rooms had no heat in them 3rd one the heat did work
Yöpyi 2 yötä marraskuussa 2023
Ted vastasi 12.11.2023
We really do apologize for all your inconveniences.

2/10 Hirveä

Don

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä marraskuussa 2023
Ted vastasi 12.11.2023
Sorry to have let you down, Don.Please feel free to contact me personally at: ted@qualityinnreddeer.com

2/10 Hirveä

Melissa

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön marraskuussa 2023
Ted vastasi 10.11.2023
We regret you didn’t enjoy your stay. Feel free to contact me ted@qualityinnreddeer.com