Rensselaer Falls Hotellit

”Very clean. 4 out of our 5 rooms were renovated I’m sure they’re still working on that. Staff very courteous and accommodating. ”

”Sherman Inn offers a special quaintness that you cannot receive from the chain hotels. This is GEM! The spacious rooms creates a charming and warm environment. ”

”We couldn’t stay as it was -8 and the heater wasn’t working. They offered a small space heater but that was not going to be enough for that cold of weather. It forecasted to get to -15 that night. They are also refusing to issue a refund.”

”Friendly staff”

”I locked myself out on accident and waited an hour it was getting late and I just booked a hotel elsewhere. ”

”The so location is beautiful. The door every keypads being programmed to the last 4 of your phone number is very convenient. I liked the heated tile floor in my bathroom and the bed was comfy. Breakfast is very basic, the shades and curtains in my room let in a lot of light and bring near the entryway meant I heard everything. Not what I expect for $200+ for a night.”

”Will was awesome at the front desk. Must call that out!!!!!!! Breakfast each morning was basic stuff which was my only issue. But still good. Clean, easy access, has one issue in room and was quickly resolved. Loved the free bottled water policy. Quiet. Great stay”

”The property has a lot offer in summer. We went during winter. Rooms are falling apart, dirty and more. Staff wasn't friendly. There no breakfast included as advertised. During summer yes. An updated web site would have been nice. I would have stayed at another one. Price for my stay was rediculous seeing as it was regular rate for summer. Never again. We found nicer places for less after so next time will stay somewhere else that will have breakfast included no matter the season”

”The room was very clean and comfortable. The only issue that we have is that the showerhead did not work and it was difficult to shower.. ”

”Upon arriving at the property the entire area was covered in snow and very unsafe to walk . I started itching while I was sleeping and woke up to my bed filled with bed bugs. Staff was called and I was relocated to another room and told the manager would contact me which never happened. I reached out to the property and finally got in touch with the manager only for him to say his apologies after I told him I’m currently home and still itching . He then said I should go see a doctor for the...

”Wonderful service and accommodating.”