2/10 Hirveä
Michelle
Matkusti perheen kanssa
3.12.2025
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room I reserved & paid indicated it slept 3 people with a king size bed and a couch (there was images of the supposed room I was paying for ... but that was a lie!). The room we got had a chair and did not sleep 3, so we had to make reservations for my son to sleep elsewhere (which is one of the main reasons we reserved at Wyndham in the first place ... paying more for the room than a competitor).
The outlet didn't work to charge my phone and the bathroom toliet was not clean (urine on the seat) from a prior tenant. GROSS! There were signs up to indicate "out of order" on the vending, laundry, and ice machines, the elevator hesitated when going up and down 3 floors - it seemed like they didn't take care of keeping up with the maintenance in general.
The pool was under construction ... which should be posted when people make reservations, so they know ahead of time - instead of paying for a room & find out they can not swim because the pool is under construction! The room pricing should reflect the inconvienience of not being able to enjoy that amenity, but it didn't! I really was looking forward to relaxing and enjoying my stay, so I could refresh & visit family for Thanksgiving - but it was stressful to have to make other arrangements for my son to be able to get a good night's rest - not impressed with this hotel.
Michelle
Yöpyi 2 yötä marraskuussa 2025