Best Western – River Heritagen alue, Alabama

”The room smelled like cigarette smoke even though it was a non smoking room. The carpet was sticky and disgusting. We had to clean the bathroom areas before we could use them. We arrived late and was too exhausted after a twelve hour drive to get there to fuss about getting another room. Would never stay there again. The staff was friendly enough. The breakfast was inedible other than the toast and bagels.”

”Hotel needs major updating. 3rd Floor---hallway feels like you might fall through---not sure if the hallway was flooded and the wood is rotting below, but feels very unstable as you walk over, very concerning. You can literally see the unevenness in the floor. Needs a prompt and thorough inspection. Found one small roach in the room on our last day. Walls are thin, can hear the neighboring room. Elevator is a little slow. Gym was out of water, seems dated as well. Front desk staff was very...

”The 2 women working overnight were absolutely a pleasure to meet. Lots a amenities, our room was immaculate, the quality of the complimentary hand soap and lotion was amazing. All staff we met were friendly and amazing. The next time we are in the area we will be back.”

”This was our first time to Andalusia, AL. The room could use some updating. It is priced the same as some better hotels. The room was clean.”

”Everything about this place was enjoyable. The staff was extremely welcoming, and the property was immaculately clean.”

”Great front desk personnel. Very clean facilities. Pool was sparking clean. Only reason I didn’t give 5 stars is because chair in room had a vinyl pad that was ripped in half and was very nasty. All else was great and we will certainly stay here again. Good breakfast.”

”Near a business stop for me but not that well trafficked. Will be going back there”