Room was not cleaned, no toilet paper, the entire room reecked of urine, toilet full of dried urine under seat, dried poop on the floor, air conditioner did not really work, refrigerator did not work, and if you were not careful you'd burn the hey out of yourself with the water, had to shove paper in-between the vents to stay open, towels reecked of dog, yes this was a pet friendly room but there's no excuse for the room to be in such horrible condition. Oh yes the entry door unsafe struggled to make sure it would locked, so we put the chair in front of the door. Staff was very friendly, brought me bleach and air freshener so that I could clean the room. I should of been reimbursed for the horrible condition and having to clean. When I asked if housekeeping could come and give a good cleaning the next day (because it was 11pm when we arrived) I was told yes. Well come next morning, I was told that because of the 4th there was no housekeeping. So again I'm cleaning. Oh let's not forget the lop sided mattress. But the positiveness of the stay NO bed bugs 😖😖😖
