Rockford Hotellit

”Hidden charges not told to me in advance.”

”Damp carpet and smelly room. Manager was defensive and confrontational.”

”Very nice place to stay and relax for baseball”

”Staff went above and beyond to explain the tv to me since I'm not a cable tv user.”

”Todella surkea hotelli. Eurooppalaisella tasolla yksi tähti. Aamupala käytännössä kahvi.”

”The staff was wonderful. The rooms really need some updating. Lots of patched holes in the walls that aren’t painted. Money needs to be invested in remodeling the rooms. The lobby is well kept up. Very friendly staff.”

”Tultiin myöhään ja lähdettiin aamiaisen jälkeen, joten ihan kunnolla ei ehditty hotelliin tutustua. Ensivaikutelma oli siisti, isot huoneet. Aamupalasta joutui erikseen maksamaan. Taksintilaus vastaantotosta tuotti hankaluuksia, Siinä suhteessa vastaanottovirkailijoilla olisi parantamisen varaa.”

”The staff was pretty much non-existent. I am sure they are short staffed but the young lady that checked me in was obviously bored and disinterested. Offered no direction on finding my room, where to park, what time breakfast was,have a good day, etc. This hotel was okay for the money but nothing special.”

”We booked this hotel for a basketball tournament, but once the game schedule was released, we realized we no longer needed the room. Unfortunately, even though we had purchased trip insurance, we were unable to cancel our reservation. Because of the tournament schedule, we had a lot of downtime between Friday and Sunday. When we checked in on Friday, we were told the cable service was down but expected to be restored by Saturday morning. Unfortunately, it was still out Saturday morning, remained...

”Coffee needs some work, otherwise we are happy!”

”Clean”

”Huone oli hyvä mutta hotelli oli remontissa. Olin tyytyväinen kyllä.”

”Nice place and clean”

”Our tv did not work. The hot tub was down. We wanted breakfast, but it was already taken down. There was mold on the ceilings. And staff walked in our room in the am without knocking.”

”Great people, nice clean rooms!!!!!”

”The hotel was clean. The pool and hot tub were nice. The breakfast offerings could be better.”

”Nice room, bed was comfy, updated, bathroom a little small but manageable. Breakfast was not bad, pancakes, waffles, sausage and small cheese omelets.”

”Room was fine AC worked great. Was supposed to have breakfast included but at 9am all they had was half containers of Cheerios and Raisin Bran. No coffee no fruit no yogurt no bread no bagels no juice the guy at the desk offered to make us coffee but we didn’t want to wait and the whole set up was uninviting. If you’re gonna list breakfast then really offer breakfast.”

”Breakfast was good. Rooms clean. Staff friendly.”