Rockville Hotellit

”Room was clean, staff were friendly, restaurant are pricey but is okay. And play Casino we had fun”

”Yes”

”Room was clean but the pillows and the bed need an upgrade .”

”Utilities did not work. Breakfast was extremely limited.”

”When we were there, our floor, including our room smelled of feces. We checked other floors and they didn’t smell like that. We asked the front desk for assistance and they told us to just run the water. It did not help. We asked for other rooms, they said they were fully booked and couldn’t accommodate that. They did not do anything to assist, nor did they provide anything to comp us for the terrible smell on our floor and in our rooms, except give us an air freshener spray, but only when we...

”Pillows suck. Had a great time. ”

”My wife and I were very pleased with our stay. The whole place was super clean. There was a fridge full of water, o.j., creamer, bagel variety and other items to snack on such as bananas, cereal, oatmeal, coffee, tea, etc. We met one of the hosts who was wonderful. Various activities and places to eat listed on a white board. Very organized and helpful. Would highly recommend and will be coming back. ”

”Room was great, clean”

”Yes”

”Clean room, great staff. Need to make breakfast better with more selection example; eggs, sausages . Otherwise was good.”

”You need to clean up your parking lot . It’s dirty and it stinks. That’s why I give a 4 star on condition of the property. Your staff need to be trained more with customer service. Some of them looks serious and don’t have welcoming personalities ”

”Convenient for my trip. Price was right.”

”We had a wonderful stay at Eileen of Mystic. The place is absolutely beautiful, with tasteful paintings and decor. The room was spotless, very comfortable, and inviting. Josh and Erin were incredibly welcoming and friendly. The breakfast was truly unique and delicious, a highlight of our stay. Overall, the experience felt just like being at home. Highly recommended!”

”Room was pretty but small. ”

”Bed was super uncomfortable. Walls are thin, you can hear the people talking through the walls. Soap and shampoo are poor quality.”

”Plenty of parking. The room was okay. Clean and modern but really empty, kind of felt like a hospital room… I was charged $100; not $50 for a damage deposit, and never received it back despite leaving the room with no damages. ”

”The staff- when you could find them tried to be helpful. The walls are thin so we were kept up all night by loud groups on every floor. There is no security and people kept propping stairway door to outside open at night. Our keys cancelled out because staff person who gave us 3 keys did not know room card system can only handle two keys. It took hours to check in - not clear why. Our room had water damage under window.”

”Very unwelcoming “lobby”. Elevator needs improvement. Rather depressing first impression. Room was basic but clean and comfortable for our quick stay. Pleasant staff. Bright breakfast area best space on the property.”

”very poorly managed facility. they have a banquet hall and had a prom booked the night we stayed. they didn't tell us until we checked in and they said it wouldnt be too loud. it was extremely loud and we were on second floor directly above the hall. we were travelling with a 1 year old and baby couldn't sleep because all of the noise. we demanded a refund and left the hotel to find somewhere else. very inconsiderate and un professional. they could've told us prior to check in so we...