2/10 Hirveä
Donald
Matkusti perheen kanssa
22.6.2024
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
This property is currently under renovation. This should be #1 in the listing description. When we arrived exhausted and after 3pm, we were advised there were NO rooms available at this time, "we made our reservation 24hrs in advance" Finally we were placed in rm#318 on the same floor as the tile workers using very loud cutting equipment. The dust was choking thic, eyes were burning and my Registered Service Animal was sneezing continuously. We were offered a replacement that would be ready in 30 mins ? We electric to tough it out after 30 mins and no notification of any room been readied! Next morning we were awakened by a construction worker pounding a bucket with a hammer at the hallway end. It was horrific for both of us, no rest, no compensation, no we won't be back. This property is a poor reflection of the IHG group. At least stop expecting people to adhere to the environment and hazards a d close that floor until completely renovated and cleaning has been addressed ? Or expect more negative comments from paying customers!
Donald
Yöpyi 1 yön kesäkuussa 2024