Royalton Hotellit

”Hotel didn’t have a Delux room as we paid for Hotel charged us another 120.00 I need a refund”

”Very small rooms no information given about anything upon check in”

”Air conditioning worked and it was a decent place to stay just needed a bed so it was fine.”

”We came for a memorial service and our whole family came down with norovirus the next day after arrival. 20 of us after using the pool and facilities and eating in the great room. The eggs and biscuits and gravy were burned and re-used Saturday morning. Looks like they were left out or reheated for days. By synday morning we were all deathly sick. Called the MN dept of health and reported it.”

”When I arrived, there was a notification the front desk would be back in 10 minutes. I waited 10 minutes. He came back … said he’d be right with me … went into his office … I waited … came out to his office … with his back to me, he was writing something down … I waited … he finally turned around and asked if I was checking in. I was at the front desk for 20 minutes before I could check in. I didn’t find his customer service very acceptable. I was not greeted with “good evening” or “welcome...

”Super helpful staff, good location”

”No coffee or breakfast. Nobody at front desk. Just cell phone numbers. Cheap room but hotel is sketchy. ”

”Stayed one night. Tv was broken. It worked but had lines over half the screen, probably from the punch or kick impact point in the corner of the screen. Reported to the desk clerk who said she'd make a note for maintenance. Room had a smell like it was a smoking room in the past. Sofa had a torn hole in the base. Overall the place is OK, not worth what we paid.”

”The first room we had no lights and the bed had been slept in. They upgraded our room but the room was absolutely disgusting. The bedding had stains and holes in them, the carpets were stained, we had 1 set of holey towels and the whole room smelt horrible. I highly do not recommend staying here. Upon leaving we noticed a paper taped to the door about a work notice for fixing water repairs and other maintenance that is needed. The young staff was nice but the overall stay was horrible.”

”Everything was great only issue no elevator to 2nd floor.”

”Overpriced for basically a motel. The hallways were loud and under construction.”

”Staff was not friendly, room was okay.”

”Great service. Perfect breakfast.”

”Room was clean, breakfast was meh.”

”Check-in went okay until we got to our room. They assigned a room that HADN'T BEEN CLEANED!! It was disgusting. The desk clerk was less than professional. We got a different room and it was okay. The hallway smelled terrible like musty old dirty laundry. The plumbing fixtures are very outdated but still in workable condition. The shower worked well and that was the highlight of our stay. The “FREE” breakfast was a complete joke. A basket of apples and some factory made pastries. The coffee and...

”The property was in a great location close to everything restaurants, shopping and breweries and bars. Would stay again.”

”Nice and close to concert venue. Comfortable beds. Breakfast just okay…”

”Rooms were nice and spacious bathroom was kind of small quite noisy there was a baseball tournament in town lots of kids running and making noise”

”It was pet friendly but other than that I wouldn't have stayed there”

”The room was great for the most part. The pull out couch was uncomfortable and the noise from the hallway through the night was very audible from the room where the couch was located making for a rough night of sleep. The separate bedroom area allowed for those in that space to sleep well and not hear the hallway noise as much.”