Rukuma Hotellit

”Luma & Lua! Unique is an under statement, service delivery was top-notch, the stay was worth every dollar i paid. I am definitely recommending to family and friends and this will be my go-to place whenever i'm in Kigali. Thanks :)”

” My stay here exceeded very expection from moment I arrived, the atmosphere felt peaceful, secure, and professionally managed. The room was exceptionally clean, well-organized, and designed for true comfort. I slept perfectly and woke up refreshed. What impressed me most was the attention to detail and the welcoming environment. This is not just a place to stay, it’s a place to experience comfort and peace. I will absolutely return and highly recommend it to anyone looking for quality and...

”Great place ”

”This property has potential but needs improvement in several areas. The staffed were friendly. The breakfast lacks variety, as it only includes one tea, one slice of bread or chapati, and one fruit. Additionally, mosquito nets are not provided unless you ask for them. With a few improvements, the experience could be much better.”

”The host was extraordinarily helpful. Absolutely amazing.”

”Staff super nice and helpful, breakfast really good, hotel itself very good with good services”

”Very low water pressure in the shower and no hot water except sometimes intermittently with cold water. The venue is at best 2.5 stars. Staff are very hospitable and caring but unfortunately some don’t speak English well enough and communication is lost in translation. The breakfast is poor and no point in saying it is included with the room. The WiFi doesn’t work. The food is Ok. The menu is very limited and best you dine somewhere else. The room is nice and clean.”

”I love the quality of their breakfast. Excellent!!!”

”Hotel was new and very clean, they still do some construction works when i was staying there”

”My dad spent 2 weeks there and enjoyed it. He found everyone helpful.”

”Room was nice and staff were lovely. This hotel is a massive operation. It’s loud and busy and chaotic. Food was ok in the Italian restaurant. Breakfast was mediocre-some of the worst croissants and cheeses I’ve ever had at a hotel breakfast buffet. Truly awful. If this is the kind of thing you like-it’s perfect. Otherwise-it’s not worth the money.”

”The AC barely work and it was always hot. When I mentioned my Expedia gold reward for a room upgrade, they didn’t know what I was talking about. On my last day, they was trying to rush me out my room for someone else. They also charged you for everything.”

”Great location—very safe both inside and outside. I even took long walks at night on the well-lit streets. The included breakfast was excellent, freshly made to order from a menu. I would definitely return here next time I am in the city!”