Russell Hotellit

”The night staff lady on the walker was not helpful or friendly she was more worried about getting outside to smoke cigarettes than help the guests very rude and unattentive but the rest of the staff made up for her horrible customer service”

”We had an excellent stay”

”Breakfast was great. The room was clean well prepared.”

”First room. I or the desk person had no idea on how to operate the tv in the room or what app to use to watch tv. 2nd room. Toilet was not bolted to the floor. Hair in the tub and sink. No phone cord connected. The tv got 6 channels all of them 1 hour behind actual time. No new channels all old ones. So much noise sounded like a gym in the hallway, i had to yell at the people out there. ice machine on 2nd floor did not work. No bathroom exhaust fan. Tv remote had no battery cover. The experience...

”Carpet ripped and torn at the threshold. It was a handicapped room and I fear it was destroyed by wheelchairs constantly going over it. Otherwise, room was very nice, quiet and comfortable.”

”Everything was ok”

”The property is lovely, the staff is top tier, Special thanks to Ms. Ricky for her amazing support and commitment to customer service. She was so helpful as it was my first of many stays in KY.”

”We were very happy staying here. From the welcoming we received, to the time we left two days later, we enjoyed our stay. We will definitely stay again if we ever make it back that way. The bed was really comfortable, the internet fast, the coffee great, the fridge/freezer worked fantastic and the extra little touches made it a happy stay. Being just right out of town, yet back from the road just enough to feel peaceful and secluded, we swung on the porch swing in the evenings and watched the...

”Breakfast was good and parking was good ”

”Clean and staff were so nice ”

”I have stayed here multiple times over the last 4 years while my son attended the University.. Location, staff and the cleanliness of the hotel has always been great! Highly recommended.”

”tuff ”

”The staff here is so friendly and helpful; the rooms were superbly clean. I enjoyed my stay here”

”Shower hand dirty hand prints on it in several areas. Breakfast too late for early travelers. Staff wonderful!”

”The largest beautiful the view is beautiful. The rents were very clean and the breakfast was hot and had a good variety. The food was good. We had a lovely stay.”

”When checking in the desk staff was incredibly friendly and helpful. Lobby and room smelled clean and everything was in good condition. ”

”That was nice”

”Friendly staff, decent breakfast, and clean. There were several unfinished patches on the walls in the room but, other than that it was a decent hotel stay. We felt safe and enjoyed the pool/hut tub.”

”Very friendly staff, clean place. This is the only place we stay at while visiting several times a year!!”