Ulkopuoli

Arvostelut: Marianna Resort & Convention Tuktuk Samosir

4 out of 5
Marianna Resort & Convention Tuktuk Samosir
Jl. Lkr. Tuktuk, Samosir, Sumatera Utara

Arvostelut

6,0
Arvosana 10 - Loistava. 0 kautta 1 arvostelua" "
Arvosana 8 - Hyvä. 0 kautta 1 arvostelua" "
Arvosana 6 - OK. 1 kautta 1 arvostelua" "
Arvosana 4 - Huono. 0 kautta 1 arvostelua" "
Arvosana 2 - Hirveä. 0 kautta 1 arvostelua" "

8,0/10

Siisteys

6,0/10

Henkilökunta ja palvelu

8,0/10

Majoituspaikan kunto ja tilat

6,0/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

THIERRY

Matkusti ryhmän kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Huoneen mukavuus
Samosir mid April 2024
Not yet at the level of a 5 star hotel. Many things could be improved: reception, rooms, service. The rooms are in particular quite small and more like a 3 star hotel. The overall layout is a bit weird and not well optimised. It’s a pity, keeping in mind the wonderful location of the hotel. Totally overpriced. For the same price, I could have a wonderful resort in Bali and exceptional service.
Yöpyi 3 yötä huhtikuussa 2024
Marianna Resort vastasi 24.4.2024
Dear Our Beloved Guest,Horas From A Truly Unique Experience-Thank you for your honestly feedback. I sincerely apologize for any inconvenience this may have caused you during your stay. It is our utmost priority to ensure that all our customers receive excellent service. I appreciate your understanding and I hope that you will continue to choose our services in the future. We strive to exceed your expectations and provide you with a seamless experience.Sincerely,Willy SUDERESGeneral Manager