Asuntolaivat – San Antonio

”Always a great place and clean rooms! Definitely a plus having the Applebees attached. ”

”The amenities are awesome but the rooms are showing their age. Paint overspray everywhere, our toilet ran, the shower pull was frozen and the GFCI plug in the bathroom was nonfunctional. They fixed the shower first day but everything else remained. Brautiful setting...”

”No problem ”

”Friendly but very slow staff at restaurant and bar”

”Hotel was decent. Nice breakfast and staff; HOWEVER, there was construction work going on RIGHT BESIDE the hotel which went on LATE INTO THE EVENING and would begin EARLY in the morning (4:30am). This translate into RESTLESS/SLEEPLESS NIGHTS!! There was no mention of this work prior to booking and yet the Hotel establishment was unwilling to accommodate the inconvenience in any way, discounted fare and/or credits for a future stay. After much inquiry this construction has been ongoing for...

”Booked a room for 5 guests (2 queens and a pull-out), but they tried giving us a single King at check-in. I had to waste 15 minutes at the front desk just to get the room I paid for. The elevators were a disaster; one was broken the first night, and the other got stuck open on the 3rd floor the next day. We were lucky at least one was in working condition at a time so we didn't have to climb 6 floors. The room was even worse: the intercom didn't work, and staff admitted the whole system was down...

”Was very clean, staff was great. Room was very nice.”