Kauden mukainen ulkouima-allas

Arvostelut: Super 8 by Wyndham Universal City

2 out of 5
Super 8 by Wyndham Universal City
200 Palisades Dr, Universal City, TX

Arvostelut

6,4
Arvosana 10 - Loistava. 247 kautta 1002 arvostelua" "
Arvosana 8 - Hyvä. 240 kautta 1002 arvostelua" "
Arvosana 6 - OK. 154 kautta 1002 arvostelua" "
Arvosana 4 - Huono. 142 kautta 1002 arvostelua" "
Arvosana 2 - Hirveä. 219 kautta 1002 arvostelua" "

6,2/10

Siisteys

6,8/10

Henkilökunta ja palvelu

6,0/10

Palvelut/mukavuudet

6,0/10

Majoituspaikan kunto ja tilat

6,2/10

Ympäristöystävällisyys

Arvostelut

4/10 Huono

R

Huonoa: Siisteys
Too old motel, an area bad.
Yöpyi 1 yön toukokuussa 2024
CC - Guest Relations Manager vastasi 7.5.2024
Hi R. We apologize for any disappointment you experienced during your stay. Ensuring the comfort and safety of our guests is paramount, and we regret that our motel did not meet your expectations in terms of its age and location. Your feedback is valuable, and we will take it into consideration as we strive to improve our facilities and services. If there's anything specific you would like to share or if there are any concerns we can address, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to better serve you in the future.

8/10 Hyvä

Mohan

Matkusti perheen kanssa
Huonoa: Siisteys ja palvelut/mukavuudet
see above
Yöpyi 1 yön huhtikuussa 2024
CC - Guest Relations Manager vastasi 29.4.2024
Hi Mohan. Thank you for taking the time to leave us a rating. If there was any way we could make your next stay a much more positive experience, do not hesitate to reach out to us and let us know how we can improve.

8/10 Hyvä

kathia

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
CC - Guest Relations Manager vastasi 28.4.2024
Hi Kathia! Thank you for giving us a 4/5 rating! At our hotel, we strive to provide excellent service and a comfortable stay for our guests. If there is anything specific that we can improve upon to earn a full 5-star rating from you, please do not hesitate to let us know. We hope to see you again soon.

10/10 Loistava

Lizeth

Liikematkailija
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Comfy
Yöpyi 5 yötä tammikuussa 2024
CC - Guest Relations Manager vastasi 28.4.2024
Hi Lizeth! We're pleased to hear that you found your stay comfortable! Providing a cozy and relaxing environment for our guests is our top priority, and we're glad we could meet your expectations. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!

6/10 OK

Jhafet

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 3 yötä huhtikuussa 2024
CC - Guest Relations Manager vastasi 24.4.2024
Dear Jhafet, Thank you for taking the time to leave us a rating. If there was any way we could make your next stay a much more positive experience, do not hesitate to reach out to us and let us know how we can improve.

10/10 Loistava

Brian, Commodore

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Just hoping they give deposit back
Yöpyi 1 yön huhtikuussa 2024
CC - Guest Relations Manager vastasi 22.4.2024
Dear Brian, Thank you for your feedback. I understand your concern about the deposit, and I recommend reaching out to the hotel management directly to inquire about the status of your deposit refund. Coordinating with your bank is also another option. We hope this gets resolved for you soon, and that you will come back and stay with us again.

10/10 Loistava

Martina irene

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It’s was by far the best stay for me for the price excellent bed and room
Yöpyi 1 yön huhtikuussa 2024
CC - Guest Relations Manager vastasi 17.4.2024
Dear Martina irene,Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay, finding the bed and room to your satisfaction, especially considering the value offered. We strive to provide our guests with a comfortable and enjoyable experience, and it’s rewarding to know that we met your expectations. We look forward to welcoming you back again soon for another excellent stay.Sincerely,

8/10 Hyvä

Samuel

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Good
Yöpyi 1 yön huhtikuussa 2024
CC - Guest Relations Manager vastasi 17.4.2024
Dear Samuel, Thank you for leaving us a review. I am pleased to know that you had a nice stay. We are happy to have served you and we look forward to the next time that we can serve you again.Sincerely,

10/10 Loistava

Nakboon, Houston

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good and safe area. Room is good as advertised.
Yöpyi 1 yön huhtikuussa 2024
CC - Guest Relations Manager vastasi 14.4.2024
Dear Nakboon,Thank you for sharing your positive experience. We are delighted to hear that the room met your expectations and that you felt secure in our location. We strive to maintain our standards of cleanliness and comfort to ensure a pleasant stay for all our guests. We appreciate your feedback and look forward to welcoming you back in the future.Sincerely,

10/10 Loistava

Ronald

Yöpyi 4 yötä huhtikuussa 2024
CC - Guest Relations Manager vastasi 30.4.2024
Hi Ronald! Thank you for leaving us a 5/5 rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.

4/10 Huono

john

Huonoa: Majoituspaikan kunto ja tilat
Very dirty , bedspread was covered in makeup, ironing board stained and written on, blanket had cigarett holes in it. Yucky even at a good price
Yöpyi 2 yötä huhtikuussa 2024
CC - Guest Relations Manager vastasi 11.4.2024
Dear john, We sincerely apologize for the condition of your room and the issues you encountered with the cleanliness and upkeep of the amenities. Maintaining a high standard of hygiene and room quality is paramount for us, and it is clear from your feedback that we fell short in this instance. We will address these concerns immediately with our housekeeping staff to ensure that all rooms meet our standards for cleanliness and guest comfort. Thank you for bringing these matters to our attention, and we are committed to making the necessary improvements to prevent such issues in the future.Sincerely,

10/10 Loistava

Storm

Hyvää: Siisteys
Yöpyi 2 yötä maaliskuussa 2024
CC - Guest Relations Manager vastasi 11.4.2024
Dear Storm, Thank you for taking the time to leave a rating! We're thrilled to see that you had an excellent experience during your stay, hence the perfect rating. If you ever have any specific feedback or suggestions to share, please don't hesitate to reach out. We appreciate your support and hope to continue providing you with great service in the future.Sincerely,

4/10 Huono

Fatima

Matkusti kumppanin kanssa
Huonoa: Siisteys
The environment was pretty calm but the bed was so uncomfortable
Yöpyi 2 yötä huhtikuussa 2024
MP - Guest Relations Manager vastasi 10.4.2024
Hello Fatima, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 OK

Jerl

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This Super 8 location is extremely run down and in desperate need of upkeep. The only really positive things I can say is my car did not get vandalized/broken into, the beds were comfortable, A/C was functional and the TV had many channel choices. The pillows are in sad shape, walls are paper thin, last update was obviously done on a shoestring budget (partial thin paint and amateur job), the bathroom tub delaminating so bad the pieces were clogging the drain. If not by Randolph AFB, I would not have booked this motel....I will never again.
Yöpyi 2 yötä huhtikuussa 2024
MP - Guest Relations Manager vastasi 9.4.2024
Hello Jeri, We're very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

10/10 Loistava

Melissa, Laredo

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room was big and clean plus the staff was very helpful, respectful, and kind.I loved that there is a forum really close by with plenty of restaurants to choose from and retail stores as well.
Yöpyi 3 yötä maaliskuussa 2024
MP - Guest Relations Manager vastasi 8.4.2024
Hello Melissa, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 Loistava

Edward

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
Well what I like about this motel the super 8 at Wyndham universal City as I walk through the door they always got my same room and I always pay cash at the property and they're not asking me for my $40 deposit for the last three or four visits so these guys are good
Yöpyi 5 yötä maaliskuussa 2024
MP - Guest Relations Manager vastasi 6.4.2024
Hello Edward, Thank you for your heartwarming review about your stay in our hotel! The happiness and satisfaction of every guest comes first with us. We are happy to hear that you found our place perfect for gatherings and events. We hope to share more fantastic experiences with you again sooner!

10/10 Loistava

Dylan

Yöpyi 1 yön maaliskuussa 2024
CC - Guest Relations Manager vastasi 19.4.2024
Dear Dylan, Thank you very much for your 5/5 rating! We're thrilled to see that you had a positive experience at our hotel. Your satisfaction is our top priority, and we look forward to providing you with excellent service during your future stays. If you have any feedback, please don't hesitate to let us know. We appreciate your support and hope to welcome you back soon!

8/10 Hyvä

Stephanie

Yöpyi 1 yön maaliskuussa 2024
CC - Guest Relations Manager vastasi 19.4.2024
Dear Stephanie,Thank you for rating us 4/5. Your business is very important to us and your satisfaction is what we aim for. We commit to continuously strive in order to deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Loistava

jason

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great spot
Yöpyi 5 yötä maaliskuussa 2024
MP - Guest Relations Manager vastasi 27.3.2024
Hello Jason, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 Loistava

Lisheng

Yöpyi 3 yötä maaliskuussa 2024
CC - Guest Relations Manager vastasi 14.4.2024
Dear Lisheng,Thank you very much for your 5/5 rating! We're thrilled to see that you had a positive experience at our hotel. Your satisfaction is our top priority, and we look forward to providing you with excellent service during your future stays. If you have any feedback, please don't hesitate to let us know. We appreciate your support and hope to welcome you back soon!Sincerely,

8/10 Hyvä

Alex

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Easy parking
Yöpyi 2 yötä maaliskuussa 2024
MP - Guest Relations Manager vastasi 24.3.2024
Hello Alex, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Loistava

jason

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Place was great
Yöpyi 1 yön maaliskuussa 2024
MP - Guest Relations Manager vastasi 19.3.2024
Hello Jason, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

4/10 Huono

EDGAR

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
MP - Guest Relations Manager vastasi 19.3.2024
Hello Edgar, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 Huono

Hoa

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet
It quite convenient for my trip to stay at this motel. The only one thing I do not appreciate is dirty bath tubs. Maybe they are cleaned!!! but they look yucky to me. these bath tubs are so old! Omg it’s time for replacement. I have to wear flip flops to take a shower. Lol
Yöpyi 3 yötä maaliskuussa 2024
MP - Guest Relations Manager vastasi 16.3.2024
Hello Hoa, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 Hyvä

Brittany

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
MP - Guest Relations Manager vastasi 19.3.2024
Hello Brittany, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

6/10 OK

VALINDA

Hyvää: Henkilökunta ja palvelu
Decent for an overnight stay. It’s nothing fancy but personally would not stay there again. Check in/out was quick.
Yöpyi 1 yön maaliskuussa 2024
MP - Guest Relations Manager vastasi 16.3.2024
Hello Valinda, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 OK

Abel

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
No break fast
Yöpyi 4 yötä maaliskuussa 2024
MP - Guest Relations Manager vastasi 16.3.2024
Hello Abel, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 Loistava

jason

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä maaliskuussa 2024
MP - Guest Relations Manager vastasi 13.3.2024
Hello Jason, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 Loistava

Adrian

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Amazing
Yöpyi 2 yötä maaliskuussa 2024
MP - Guest Relations Manager vastasi 13.3.2024
Hello Adrian, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 Loistava

sandra

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great for the price
Yöpyi 1 yön maaliskuussa 2024
MP - Guest Relations Manager vastasi 10.3.2024
Hello Sandra, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

6/10 OK

Victoria

Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
They main boss lady is very nosy i had my window open and was inside and she pressed her face up to my window looking inside. And same lady was also banging on my door and gave my daughther attitude asking if we were leaving yet but we had already extended our stay! There is also roaches and they dont do anything about it
Yöpyi 1 yön maaliskuussa 2024
MP - Guest Relations Manager vastasi 10.3.2024
Hello Victoria, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 Hyvä

scott

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Nice mattresses although they were more elevated than a normal bed. Our room had a sagging shower rod so the curtain didn't stay closed well causing a wet wall and floor. The hairdryer also had a blown fuse and did not work. There were no breakfast items in the lobby though rooms had a coffeemaker. Nice, clean, and safe budget-conscious hotel,
Yöpyi 1 yön maaliskuussa 2024
MP - Guest Relations Manager vastasi 3.3.2024
Hello Scott, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 Loistava

Marsha

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The housekeeper was the best
Yöpyi 3 yötä helmikuussa 2024
MP - Guest Relations Manager vastasi 2.3.2024
Hello Marsha, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

2/10 Hirveä

jeremy

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Dirty, drily, dirty!
Yöpyi 2 yötä helmikuussa 2024
MP - Guest Relations Manager vastasi 28.2.2024
Hello Jeremy, We're sorry to hear about your disappointing experience with us. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.

10/10 Loistava

Ronald

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
🙌
MP - Guest Relations Manager vastasi 26.2.2024
Hello Ronald, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Loistava

Shawna

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä helmikuussa 2024
MP - Guest Relations Manager vastasi 21.2.2024
Hello Shawna, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Loistava

Ronald

Liikematkailija
Good
Yöpyi 4 yötä helmikuussa 2024
MP - Guest Relations Manager vastasi 21.2.2024
Hello Ronald, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

2/10 Hirveä

Shanell

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä tammikuussa 2024
MP - Guest Relations Manager vastasi 21.2.2024
Hello Shanell, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 Hyvä

Manuel

Hyvää: Siisteys ja henkilökunta ja palvelu
La propiedad tiene falta de mantenimiento, las camas muy altas, la llave de la tina en mal estado, por lo demás el hotel es aceptable
Yöpyi 1 yön helmikuussa 2024
MP - Guest Relations Manager vastasi 21.2.2024
Hello Manuel, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

8/10 Hyvä

Cliff

Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Good value
Convenient, cheap, and good service
Yöpyi 1 yön helmikuussa 2024
MP - Guest Relations Manager vastasi 10.2.2024
Hello Cliff, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!

8/10 Hyvä

Noe

Yöpyi 4 yötä tammikuussa 2024
MP - Guest Relations Manager vastasi 10.2.2024
Hello Noe, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 Hyvä

Victoria

Matkusti pienten lasten kanssa
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Unsafe at night
Yöpyi 1 yön helmikuussa 2024
MP - Guest Relations Manager vastasi 4.2.2024
Hello Victoria, We're thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.

10/10 Loistava

Michael

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
A welcome Stay
Yöpyi 3 yötä tammikuussa 2024
MP - Guest Relations Manager vastasi 4.2.2024
Hello Michael, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Loistava

Ngusha

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very comfortable. I was sick the whole time but the cleaning crew was super nice
Yöpyi 6 yötä tammikuussa 2024
MP - Guest Relations Manager vastasi 4.2.2024
Hello Ngusha, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!

10/10 Loistava

Savina

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
It was great. Just needed a quick place to stay at while i was in town for a convention.
Yöpyi 1 yön tammikuussa 2024
MP - Guest Relations Manager vastasi 4.2.2024
Hello Savina,We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 Loistava

Mathew

Yöpyi 1 yön syyskuussa 2023
MP - Guest Relations Manager vastasi 27.1.2024
Hello Mathew, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

6/10 OK

Arturo

Yöpyi 2 yötä tammikuussa 2024
MP - Guest Relations Manager vastasi 7.2.2024
Hello Arturo, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Loistava

Denise

Hyvää: Huoneen mukavuus
Yöpyi 5 yötä tammikuussa 2024
MP - Guest Relations Manager vastasi 13.1.2024
Hello Denise, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

4/10 Huono

Tarkistettu asiakas

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä joulukuussa 2023
MP - Guest Relations Manager vastasi 3.1.2024
Hello Valued Customer, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

6/10 OK

Tomas

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023
MP - Guest Relations Manager vastasi 4.2.2024
Hello Tomas, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.