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Arvostelut: DoubleTree by Hilton San Diego - Hotel Circle

4 out of 5
DoubleTree by Hilton San Diego - Hotel Circle
1515 Hotel Cir S, San Diego, CA

Arvostelut

7,4

Hyvä

Arvosana 10 - Loistava. 573 kautta 1549 arvostelua" "
Arvosana 8 - Hyvä. 334 kautta 1549 arvostelua" "
Arvosana 6 - OK. 260 kautta 1549 arvostelua" "
Arvosana 4 - Huono. 218 kautta 1549 arvostelua" "
Arvosana 2 - Hirveä. 164 kautta 1549 arvostelua" "

7,4/10

Siisteys

8,0/10

Henkilökunta ja palvelu

7,2/10

Palvelut/mukavuudet

6,8/10

Majoituspaikan kunto ja tilat

7,4/10

Ympäristöystävällisyys

Arvostelut

4/10 Huono

Juan

Matkusti ryhmän kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
..
Yöpyi 1 yön toukokuussa 2024
Front Desk vastasi 21.5.2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 Loistava

deryk, Garden grove

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good
Yöpyi 1 yön toukokuussa 2024
Danny vastasi 20.5.2024
Thank you for you feedback, We appreciate your business and the time you took to leave us a review.

6/10 OK

Carmen

Matkusti pienten lasten kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Hotel looks nice on the outside and the pool is beautiful BUT the rooms need to be updated. The rooms look old, especially the carpet and doors. The bar was nice and the food in their restaurant was really good! I also loved the balcony they just need to add some chairs to sit outside.
Yöpyi 1 yön toukokuussa 2024
Jeff vastasi 18.5.2024
Thank you for taking the time to share your experience with your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter.

10/10 Loistava

Arlyn, Diamond Bar

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Dog friendly
Yöpyi 1 yön toukokuussa 2024
Front Desk vastasi 15.5.2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

2/10 Hirveä

Nelson

Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel was unsanitary not as described by Expedia reviews. Staff gets a 5 star for going above and beyond to try and upgrade our room at no charge to get us to stay.
Yöpyi 1 yön toukokuussa 2024
Kim vastasi 15.5.2024
Thank you for staying with us we do appreciate it! I apologize for the inconvenience that you did not find our hotel sanitary. I will address this immediately with our team to assure we are sanitary and clean at all times. Thank you, for the kind words in regards our team, we take great pride in our team as it is always the entire teams' intension to give our guest the most enjoyable stay possible and take it very seriously when we don't meet those intensions. I do hope you will stay with us again and give us another chance. Best Regards,

8/10 Hyvä

Steven, Cumberland

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The desk people made the stay
Yöpyi 2 yötä toukokuussa 2024
Kim vastasi 14.5.2024
Thank you for staying with us at the DoubleTree and for your kind words regarding our front desk. We take great pride in assuring our guest have the best stay possible. We do hope to see you again soon! Best Regards,

8/10 Hyvä

Roman

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
The condition and cleanliness of the facility is under par.
Yöpyi 1 yön toukokuussa 2024
Jeff vastasi 14.5.2024
Hi Roman,Thank you for sharing your feedback on your experience. We're pleased to hear that our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Please plan to revisit us the next time you travel to the area.

4/10 Huono

Tabatha

Yöpyi 1 yön toukokuussa 2024
Kim vastasi 14.5.2024
Thank you for choosing and staying with the DoubleTree, we greatly appreciate. We hope to see you again soon.

10/10 Loistava

Francisco Xavier

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Jeff vastasi 14.5.2024
Hi Francisco Xavier,Thank you for rating us 5/5. Please plan to revisit us the next time you travel here in San Diego.

10/10 Loistava

monica

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Personal amable, buena ubicación.
Yöpyi 1 yön toukokuussa 2024
Danny vastasi 12.5.2024
Your feedback is welcomed and appreciated. I’m glad to hear you enjoyed our friendly service and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon.

10/10 Loistava

Rachael

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient distance to multiple attractions and dining for families, just a little hard to park in the parking garage if you have a mid-sized vehicle or larger.
Yöpyi 3 yötä toukokuussa 2024
Danny vastasi 12.5.2024
Your feedback is welcomed and appreciated. I’m glad to hear you enjoyed your stay. Thank you for your time in reviewing your experience, and we hope to host you again soon.

10/10 Loistava

Michelle

My favorite person was Paulina at the front desk. Excellent people skills & very accommodating♥️ She was a sweetheart!!
Yöpyi 1 yön toukokuussa 2024
Danny vastasi 12.5.2024
Your feedback is welcomed and appreciated. I’m glad to hear you enjoyed our friendly service and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon.

10/10 Loistava

Alexa

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Danny vastasi 12.5.2024
Your feedback is welcomed and appreciated. I’m glad to hear you enjoyed our friendly service and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon.

10/10 Loistava

Marcela

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was great
Yöpyi 2 yötä toukokuussa 2024
Front Desk vastasi 7.5.2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

8/10 Hyvä

Yennifer

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
Front desk is super friendly and really easy check out. The room had a lot of wear and tear, a lot of carpet stains, stains on the lamps and curtains. The shower had small holes and chips.
Yöpyi 2 yötä toukokuussa 2024
Front Desk vastasi 7.5.2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 Loistava

Patrick

No electric or internet connection at the desk
Yöpyi 1 yön toukokuussa 2024
Jeff vastasi 5.5.2024
Hi Patrick,Thank you for sharing your feedback on your experience. We're pleased to hear that our clean hotel, friendly staff, and convenient location made for an enjoyable stay. I apologize for the inconvenience about the internet connection at the desk.Please plan to revisit us the next time you travel to the area.

10/10 Loistava

vanessa

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My kids loved that they gave us cookies when we checked in!
Yöpyi 1 yön huhtikuussa 2024
Front Desk vastasi 2.5.2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 Loistava

Marco

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had an issue with the room we originally booked but the hotel was able to upgrade us and make our stay comfortable
Yöpyi 2 yötä huhtikuussa 2024
Jeff vastasi 4.5.2024
Hi Marco,Thank you for sharing your feedback on your experience. We're pleased to hear that our hotel made your stay comfortable. Please plan to revisit us the next time you travel to the area.

10/10 Loistava

Antonio

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing location
Yöpyi 1 yön huhtikuussa 2024
Jeff vastasi 28.4.2024
Thank you for sharing your feedback on your experience. We're pleased to hear that convenient location made an enjoyable stay. Please plan to revisit us the next time you travel to the area.

8/10 Hyvä

anthoni

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Everything was very nice
Yöpyi 2 yötä huhtikuussa 2024
Jeff vastasi 27.4.2024
I can't thank you enough for writing and sharing this lovely review. Hotels, like all service-based businesses, thrive on feedback and guest recommendations. We appreciate you taking the time to let other travellers know about your exceptional extended-stay experience here at DoubleTree. Please come and see us again.

10/10 Loistava

Saralyn, Tucson

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was excellent
Yöpyi 1 yön maaliskuussa 2024
Front Desk vastasi 26.4.2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

6/10 OK

Alvaro

Matkusti pienten lasten kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
El estacionamiento es terrible, tuve un choque con uno de los postes de estacionamiento que no estaba visible, y es sumamente reducido. además las habitaciones les hace falta remodelación.
Yöpyi 1 yön huhtikuussa 2024
Front Desk vastasi 26.4.2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 Loistava

Andres

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great stay! Front desk was great and the room was very clean! Love the balcony and close to everything
Yöpyi 1 yön huhtikuussa 2024
Front Desk vastasi 26.4.2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 Loistava

Alexandria

Yöpyi 1 yön huhtikuussa 2024
Front Desk vastasi 13.5.2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

6/10 OK

Nicholas

Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja palvelut/mukavuudet
The staff was very nice and professional. The room, furniture, and decor was all very old, dirty, or broken in our room. This included: Bath with rust stains on the floor and broken drain plug Light that wouldn't turn on Outlets loose or broken into the wall Spare outlet on lamp fixture broken Blood or similar color stain around couch Sliding balcony door handle and lock falling apart Coffee pot not plugged in and no outlet nearby. Pack n play was an old metal crib on wheels Bug in crib sheets provided Cookies were not available on check in and got the later and they were very undercooked. I love doubletrees! I'm actually not very picky but so many small things that should not cost too much to fix have all been left unresolved. The staff was great but whoever managing the hotel has been overlooking some basic care for the rooms. Everyone sharing a microwave in the lobby is also a drag.
Yöpyi 2 yötä huhtikuussa 2024
Front Desk vastasi 24.4.2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

4/10 Huono

??Leila

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
When I walked in my room, there was an odor and the hotel is very dated. The AC Didn’t work because I was hot at night The staff was excellent, but Would never stay there again
Yöpyi 2 yötä huhtikuussa 2024
Front Desk vastasi 24.4.2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 Loistava

Nathalia

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excelentes las camas, se descansa muy bien, buenos detalles al recibirte y en la habitación, el personal amable,
Yöpyi 1 yön huhtikuussa 2024
Front Desk vastasi 24.4.2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 Loistava

Michelle

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
From the warm cookie at check in, too the server who ran to the liquor store to get us playing cards... we had a great experience!
Yöpyi 1 yön huhtikuussa 2024
Danny vastasi 22.4.2024
Your feedback is welcomed and appreciated. I’m glad to hear you enjoyed our friendly service and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon.

4/10 Huono

Darlene

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
I rented two rooms. First, One room was dirty with oily smut in and on the windows and curtains. Second, they changed my room from what I originally ordered and after I protested. I was given two noisy rooms, one near the elevator and the other near the ice machines. The last room they placed in also had a strong chemical smell. I was terribly disappointed.
Yöpyi 1 yön huhtikuussa 2024
Danny vastasi 21.4.2024
I am so sorry to hear that your stay was anything but welcoming and enjoyable. Please accept my sincere apology for your letdown. We strive to provide every guest with an exceptional stay and would love the opportunity to host you again to show that we care about you and your opinion of our hotel. We hope to see you again.

4/10 Huono

Gilbert

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Huonoa: Siisteys
My sink was clogged. Room had a funny smell and they never said anything about a $30 a day parking fee. Mind you there is nowhere to park off site.
Yöpyi 2 yötä huhtikuussa 2024
Danny vastasi 21.4.2024
I am so sorry to hear that your stay was anything but welcoming and enjoyable. Please accept my sincere apology for your letdown. We strive to provide every guest with an exceptional stay and would love the opportunity to host you again to show that we care about you and your opinion of our hotel. We hope to see you again.

6/10 OK

kurt

The jacuzzi hot tub was broken.there was only one person working the breakfast area . One person to seat people take orders delivered food and take moneyalot of trash and homeless people no public transportation
Yöpyi 2 yötä huhtikuussa 2024
Danny vastasi 21.4.2024
I am so sorry to hear that your stay was anything but welcoming and enjoyable. Please accept my sincere apology for your letdown. We strive to provide every guest with an exceptional stay and would love the opportunity to host you again to show that we care about you and your opinion of our hotel. We hope to see you again.

4/10 Huono

Samantha

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The employee at the front desk was very accommodating and allowed us an early check in, so that we could get ready for the wedding we were in town for. However, the room felt very dirty and not worth the price we paid for it. I’m pretty sure the bedsheets and pillowcases were not changed from the people before us. The carpet was disgusting and we didn’t want to take off our shoes. Very average and dirty hotel room for the price we paid.
Yöpyi 2 yötä huhtikuussa 2024
Front Desk vastasi 18.4.2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 Loistava

Richard

Yöpyi 1 yön huhtikuussa 2024
Front Desk vastasi 2.5.2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

4/10 Huono

Lindsay

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Danny vastasi 11.4.2024
Thank you for your review. I am very sorry to hear that you had a disappointing experience and sincerely apologize for the areas we fell short of meeting your expectations. Your feedback is important to us and helps us improve future guest experiences. I appreciate you taking the time to share your thoughtful reflections.

6/10 OK

Moni

Liikematkailija
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Siisteys
Wasn’t bad
Yöpyi 3 yötä huhtikuussa 2024
Danny vastasi 11.4.2024
Your feedback is welcomed and appreciated. Thank you for your time in reviewing your experience, and we hope to host you again soon.

6/10 OK

Luis

Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön huhtikuussa 2024
Danny vastasi 11.4.2024
Your feedback is welcomed and appreciated. Thank you for your time in reviewing your experience, and we hope to host you again soon.

2/10 Hirveä

Margarita Sofia

Yöpyi 3 yötä huhtikuussa 2024
Jeff vastasi 28.4.2024
Please accept my sincere apology for your letdown. We strive to provide every guest with an exceptional stay and would love the opportunity to host you again to show that we care about you and your opinion of our hotel. We hope to see you again

10/10 Loistava

Kiara

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Kb vastasi 9.4.2024
Thank you! We hope to see you again soon.

8/10 Hyvä

lien, La Quinta

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything is good except Hotel didn’t have conditioner. The bottle empty 😥
Yöpyi 1 yön maaliskuussa 2024
Front Desk vastasi 8.4.2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

8/10 Hyvä

Luis

Matkusti perheen kanssa, Liikematkailija
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Carpet had really bad stains but other then that's was nice
Yöpyi 1 yön huhtikuussa 2024
Front Desk vastasi 8.4.2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 Loistava

Catia

Matkusti lemmikkien kanssa, Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The Doubletree Hilton Hotel Circle had an easy check in process and was very clean. This hotel was located close to grocery stores, pet stores, etc.
Yöpyi 2 yötä maaliskuussa 2024
Front Desk vastasi 8.4.2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

6/10 OK

Ana

Matkusti perheen kanssa
Huonoa: Majoituspaikan kunto ja tilat
The bed sheets had brown stains and there was dust on the furniture. I had to call housekeeping to change the sheets. They did not take the time to make sure the room was clean before putting someone in the room.
Yöpyi 1 yön huhtikuussa 2024
Danny vastasi 6.4.2024
Thank you for your review. I am very sorry to hear that you had a disappointing experience and sincerely apologize for the areas we fell short of meeting your expectations. Your feedback is important to us and helps us improve future guest experiences. I appreciate you taking the time to share your thoughtful reflections.

2/10 Hirveä

Kairy

Matkusti pienten lasten kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Please don’t fall by the beautiful pictures. This place is not what they show you online. It is old, dirty, and falling apart. We booked three rooms and we were there for about an hour when I noticed our floor was wet we decided to go down and see if they can give us a refund and we would go look for another hotel. They said no, they could charge us early check out at $75 and we can leave. I asked why the floor was wet and the mentioned it was because the carpet had just been washed but when I lifted the towels that I laid down it was spilled coffee. We all had our kids and we just felt like the hotel was not clean enough.
Yöpyi 2 yötä maaliskuussa 2024
Danny vastasi 6.4.2024
Thank you for your review. I am very sorry to hear that you had a disappointing experience and sincerely apologize for the areas we fell short of meeting your expectations. Your feedback is important to us and helps us improve future guest experiences. I appreciate you taking the time to share your thoughtful reflections.

6/10 OK

Nova

Hyvää: Henkilökunta ja palvelu
Yöpyi 1 yön huhtikuussa 2024
Danny vastasi 6.4.2024
Thank you for your review. I am very sorry to hear that you had a disappointing experience and sincerely apologize for the areas we fell short of meeting your expectations. Your feedback is important to us and helps us improve future guest experiences. I appreciate you taking the time to share your thoughtful reflections.

8/10 Hyvä

Hay

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
It was hot in the room when we got there. Temperature was set to 82, we tried to lower it to 75 but had to to it a few times because the controller is right below the vent so it stops because the air blows cold air at it but the room is still hot. Wondering why that spot was picked for the air controller is beyond me.
Yöpyi 1 yön huhtikuussa 2024
Front Desk vastasi 4.4.2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

4/10 Huono

Rina

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Siisteys
Yöpyi 1 yön maaliskuussa 2024
Front Desk vastasi 4.4.2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 Loistava

Rodolfo

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Danny vastasi 3.4.2024
We're happy to hear from you and glad you enjoyed your time at our DoubleTree. I'm pleased you found our accommodation and service to be exceptional. We appreciate you choosing our hotel while visiting San Diego on business. Thank you for your kind feedback, and we look forward to hosting you again.

10/10 Loistava

armando

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Muy buen servicio las habitaciones y los baños Muy limpios todo excelente, a excepcion del estacionamiento que estaba muy sucio
Yöpyi 1 yön maaliskuussa 2024
Danny vastasi 3.4.2024
We're happy to hear from you and glad you enjoyed your time at our DoubleTree. I'm pleased you found our accommodation and service to be exceptional. We appreciate you choosing our hotel while visiting San Diego on business. Thank you for your kind feedback, and we look forward to hosting you again.

10/10 Loistava

Diane

Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Location was good.
Yöpyi 3 yötä maaliskuussa 2024
Danny vastasi 3.4.2024
We're happy to hear from you and glad you enjoyed your time at our DoubleTree. I'm pleased you found our accommodation and service to be exceptional. We appreciate you choosing our hotel while visiting San Diego on business. Thank you for your kind feedback, and we look forward to hosting you again.

2/10 Hirveä

Jaqueline

Yöpyi 2 yötä maaliskuussa 2024
Danny vastasi 22.4.2024
Thank you for your loyalty to Hilton hotels and for sharing your review. We take a great deal of pride in being a DoubleTree by Hilton and offering the consistently great experience that has earned the trust of millions of travelers per year. I apologize that your stay fell short of your expectations and hope we have the chance to redeem ourselves to you on a future visit.