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Hi Susan,Thank you so much for your review. We're happy that our location served your stay well and that you found your room to be in top shape. We appreciate you choosing to stay with us and we hope to welcome you back again soon!

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Thank you for the excellent review Hallie and 5/5 rating. We really appreciate having you stay with us and hope we get another chance again soon.

Thanks for the positive rating Maria, have a wonderful day!

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Thank you so much for the 5-star rating and positive feedback. We truly appreciate the opportunity to serve you and look forward to seeing you again soon.

Thank you for the feedback and rating Celida! We are appreciative of your feedback regarding our clean property, nice staff and great location. We will continue to work hard to ensure our guests have a positive experience. We wish you all the best and hope to see you again soon.

Thanks for the 5 star rating Lise! We truly appreciate the opportunity to serve you and hope to see you again soon.

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Thank you for taking the time to review your stay with us Edgar. We apologize if everything did not exceed your expectations this visit. Please be advised we are committed to ensuring guest satisfaction, so if there is anything we can do better, please let us know. We wish you all the best and hope to serve you again.

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Gracias por tu reseña. Lamentamos saber que no se prefiere el cargo de estacionamiento. Sin embargo, es un servicio y una tarifa común que se ofrece en todo San Diego. Nos complace compartir que también ofrecemos una de las tarifas de estacionamiento más bajas de la zona.

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Estimado Lizette,Lamentamos profundamente escuchar que tu experiencia en nuestro hotel no estuvo a la altura de tus expectativas. Nos tomamos muy en serio tus comentarios y queremos ofrecerte nuestras sinceras disculpas por el estado de la habitación y la calidad de la ropa de cama durante tu estancia.La limpieza y el confort son aspectos fundamentales para nosotros, y es decepcionante saber que no cumplimos con nuestros estándares habituales durante tu visita. Queremos que todos nuestros huéspedes se sientan cómodos y bienvenidos, y es evidente que fallamos en brindarte esa experiencia.Tomamos tus comentarios en serio y nos comprometemos a realizar las mejoras necesarias para garantizar que este tipo de situaciones no vuelvan a ocurrir en el futuro. Tu satisfacción es nuestra prioridad absoluta, y esperamos tener la oportunidad de demostrarte nuestro compromiso en tu próxima visita.Gracias por compartir tus preocupaciones con nosotros. Valoramos tu opinión y esperamos poder recibirte nuevamente para ofrecerte una experiencia mucho más satisfactoria.Atentamente,Corey H.General Manager

Dear Mendy,Thank you for choosing to stay with us and for sharing your experience! We're delighted to hear that you had a pleasant stay and that you found our location surprisingly quiet despite being close to a major roadway. Providing a peaceful environment for our guests is important to us, and we're thrilled to know that you were able to enjoy it.We're also glad to hear that you enjoyed our clean saltwater pool and the convenience of separate toilet and shower rooms in your accommodation. Your comfort and satisfaction are our top priorities, and we're pleased that these features contributed positively to your stay.Your feedback regarding the bathroom door allowing light through is greatly appreciated. We understand the importance of ensuring a restful night's sleep for all our guests and will certainly take your suggestion into consideration for future improvements.Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Corey H.General Manager

Thank you for the perfect rating Kim! We sincerely appreciate the opportunity to serve you. Please come back and see us again soon.

Thank you for the review!

Hello Luis, thank you for sharing your recent experience. We are sorry to hear that the AC unit was not up to par in your room. We will certainly inform our maintenance team to fix this issue.

Thanks for the excellent review and 5 star rating Nicole! We sincerely appreciate the opportunity to serve you and wish you the very best in your future travels.

Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your detailed insights into your experience, and we are pleased to hear that you liked the size of your room and the basic amenities provided.However, we sincerely apologize for any discomfort you experienced with the bed comfort and for the condition of some of the basic amenities, such as the moldy ice bucket. Maintaining the highest standards of cleanliness and comfort for our guests is of utmost importance to us, and we regret that we fell short of meeting your expectations in this regard.Please rest assured that we have addressed your concerns with our housekeeping and maintenance teams to ensure that necessary improvements are made promptly. Your feedback is invaluable to us as we continuously strive to enhance the guest experience and maintain the quality of our accommodations.We would love the opportunity to make it right for you and invite you back for a more enjoyable stay. Please feel free to reach out to me directly at [Your Email] if you have any further concerns or if there is anything else we can assist you with.Thank you once again for choosing our hotel. We hope to have the opportunity to welcome you back and provide you with an exceptional experience in the future.Warm regards,Corey H.General Manager

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Thank you for choosing Springhill Suites Mission Valley/San Diego for your recent stay. We are delighted to hear you enjoyed your stay and providing feedback. We are sorry to hear that regular coffee was not available in the breakfast area. We hope you allow us another opportunity to show we do have coffee available during you stay.

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Thank you for choosing Springhill Suites Mission Valley for your recent stay in San Diego. We are happy to hear you enjoyed our hotel facilities and our complimentary breakfast offered daily.

Thank you for choosing us for your recent stay in San Diego. We do charge for parking exclusively for guests, similar to all hotels in the area. We are the hotel that does charge the lowest.

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Thank you for choosing us for your recent stay in San Diego! We are happy to hear you enjoyed the rooms facilities and look forward to welcoming you back soon.

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Thanks for the 5 start rating Peggy! We sincerely appreciate the opportunity to serve you and wish you the very best in your future travels.

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Dear Anonymous,We sincerely apologize for the disappointing experience you had during your recent stay at our Marriott hotel. Your feedback is extremely important to us, and we regret that the room did not meet your expectations, particularly with the unpleasant smell.We understand the impact this had on your overall experience, and we genuinely apologize for any inconvenience caused. We take your concerns seriously and have already taken steps to address the issue with our housekeeping team to ensure that such instances are promptly identified and resolved in the future.While we, unfortunately, cannot provide a refund, we would like to extend our heartfelt apologies and offer our commitment to ensuring a more comfortable stay during any future visits. We value your patronage and hope you will give us another opportunity to provide the exceptional experience that our guests have come to expect.

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Dear Jay,Thank you for taking the time to provide detailed feedback on your recent stay with us. We sincerely apologize for the issues you encountered, and we appreciate your honesty as it helps us identify areas for improvement.We are truly sorry to hear about the inconvenience caused by the insects found in your room. This is not the experience we aim to provide, and we have addressed the pest control issue with our housekeeping team to ensure a thorough inspection and resolution.Regarding the HVAC unit leaking, we apologize for the temporary solution of placing a towel. We have shared this with our maintenance team to ensure proper and lasting repairs are made promptly.We understand your concerns about the parking charges, and we appreciate your feedback on our breakfast offerings. Your comments have been shared with our respective teams, and we will be reviewing and refining our services to meet the expectations of our valued guests.We are pleased to hear that you found our front desk team to be accommodating and that you enjoyed a comfortable night's sleep. Your positive comments inspire us to continue delivering the excellent service our guests deserve.Again, we apologize for any inconvenience you experienced during your stay. Your feedback is invaluable to us, and we hope you will consider giving us another opportunity to exceed your expectations in the future.If you have any further concerns or if there's anything specific we can do to make amends, please do not hesitate to reach out.Warm regards,Corey H.General Manager

Thank you for the kind review and 5 star rating!

Thank you for the perfect rating, Tinesha! We appreciate your feedback!

Hello Charmia,Thank you for providing feedback regarding your stay with us. I'm very sorry about the issue you had with your shower handle. Since you were in a hurry to use the shower and leave for work, we offered you a quick alternative option of using another room close to yours to shower in, instead of having to wait for your shower to be fixed. If you feel the compensation was insufficient, we can work out an agreement that you feel is more appropriate for the inconvenience that you experienced. We appreciate your frequent business and hope to remain your hotel of choice when you're in the area.